You can associate Kore.ai conversational bots to trigger your Process App or auto-create conversations for your bot. For example, What are my pending tasks?. To associate a Kore.ai conversational bot to your process app and provide permissions, you must add the conversational bot.
To add a bot, follow the below steps:
- Click the Settings tab on the top.
- By default, the General Settings page is displayed.
- On the left pane, click Bot Permissions.
- On the Bot Permissions page, click Add Bot.
- On the Add Bot window, enter the following details:
- Bot – Select a bot to associate with your Process App. Here, bots that are available in the logged-in user’s account will appear.
- Permissions – Enable Allow the bot to trigger this process.
- Click Add Bot.