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  5. Kore.ai Widget SDK Tutorial

Kore.ai Widget SDK Tutorial

This tutorial is an end-to-end walkthrough for setting up and running an instance of the Kore.ai Bots Web SDK to host widgets for presenting information from your bots and enabling interaction with your bots.

Widget SDK Overview

There are two ways to host the Kore.ai Widget SDK:

  • co-host them along with the WebSDK – enable and configure both Web/Mobile Client and Widget SDK channels; or
  • independently – enable and configure just the Widget SDK channel.

In this tutorial, we will be listing the instructions for both the variations.

Installing and Running the Kore.ai Widget SDK

This section provides detailed steps on how to run a Kore.ai bot using the Widget SDK and a test application running on your computer localhost server.

Pre-requisites

  1. To get started, you will need to build a bot with Digital Views to run in the test application (see here for more on Digital Views).
  2. You need enable the Widget SDK channel for the above bot by either creating a new client app or use an existing client app and define the channel settings. See here for a detailed explanation of the steps.
  3. If you want to co-host the Panels & Widgets along with the WebSDK, you need enable the Web/Mobile Client channel for the above bot by either creating a new client app or use an existing client app and define the channel settings. See here for a detailed explanation of the steps.
  4. Publish the bot.
  5. From the Channels -> Configured Channels click to open the configured Widget SDK channel. From the Configurations tab make a note of the following, we will be using them later in the Widget SDK setup:
    • Bot Name
    • Bot ID
    • Client ID
    • Client Secret
  6. If you want to co-host Panels & Widgets with Web/Mobile SDK, then from the Channels -> Configured Channels click to open the configured Web/Mobile Client channel. From the Configurations tab make a note of the following, we will be using them later in the Widget SDK setup:
    • Bot Name
    • Bot ID
    • Client ID
    • Client Secret

Next step would be to download, uncompress, install and configure the software packages required for the Widget SDK and a test application to run the bot locally on your localhost server.

Based upon your requirement see the appropriate sections below:

  • host Panels individually; or
  • co-host Panels with Web SDK.

Setup to host Panels individually:

To download the Kore.ai Widget SDK, go to https://github.com/Koredotcom/web-kore-sdk, and then click Download. Extract all files to the …/SDKApp/sdk folder.

  1. Open the UI folder.
  2. Locate and open the kore-widgets-config.js
  3. Configure your botOptions with the ‘Widget SDK’ channel configurations created in bot builder:
    • botOptions.botInfo
    • botOptions.clientId
    • botOptions.clientSecret
  4. Open the index_widgets.html file in the browser and see the Panels displayed. You can add this <div> element to your website html page to host the Panels there.

Setup to co-host Panels with Web/Mobile SDK:

To download the Kore.ai Widget SDK, go to https://github.com/Koredotcom/web-kore-sdk, and then click Download. Extract all files to the …/SDKApp/sdk folder.

  1. Open UI folder.
  2. Locate and open the kore-config.js
  3. Configure your botOptions with the ‘web/mobile client’ channel configurations created in bot builder
    • botOptions.botInfo
    • botOptions.clientId
    • botOptions.clientSecret
  4. Open the kore-widgets-config.js
  5. Configure your botOptions with the ‘Widget SDK’ channel configurations created in bot builder
    • botOptions.botInfo
    • botOptions.clientId
    • botOptions.clientSecret
  6. Open the index_widgets_chat.html file in the browser and see the chat window along with the widgets.
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