시작
Kore.ai 대화형 플랫폼
챗봇 개요
자연어 처리(NLP)
봇 개념 및 용어들
빠른 시작 가이드
봇 빌더 접근 방법
사용 고지 사항 (영어)
Kore.ai 봇 빌더로 작업하기
봇 구축 시작하기
릴리스 정보
현재 버전 (영어)
이전 버전 (영어)

개념
디자인
스토리보드
대화 작업
개요
Using the Dialog Builder Tool
노드 유형
사용자 의도 노드
대화 노드
엔티티 노드
양식 노드
확인 노드
서비스 노드
봇 조치 노드
Service Node
WebHook 노드
스크립트 노드
노드 그룹화하기
Agent Transfer Node
사용자 프롬프트
음성 통화 속성
대화 관리
노드 및 전환
구성 요소 전환
컨텍스트 개체
이벤트 기반 봇 조치
지식 그래프
소개
지식 추출
지식 그래프 생성
봇에 지식 그래프 추가
그래프 생성
지식 그래프 작성
FAQ 추가
작업 실행
기존 소스에서 FAQ 구축
특성, 동의어 및 불용어
변수 네임스페이스 관리
수정
용어 편집 및 삭제
용어 편집 및 삭제
질문과 응답 편집
Knowledge Graph Training
지식 그래프 분석
봇 온톨로지 가져오기 및 내보내기
지식 그래프 가져오기
지식 그래프 내보내기
지식 그래프 생성
CSV 파일에서
JSON 파일
지식 그래프 생성
경고 작업
스몰 토크
Digital Skills
디지털 양식
Views
Digital Views
Panels
Widgets
기차
봇 성능 향상 – NLP 최적화
기계 학습
소개
모델 검증
기초 의미
지식 그래프 학습
특성
순위 및 해결
고급 NLP 설정
NLP 설정 및 지침
봇 인텔리전스
소개
컨텍스트 관리
컨텍스트 관리
대화 관리
다중 – 의도 탐지
엔티티 수정
기본 대화
정서 관리
어조 분석
Test & Debug
봇과 대화
발화 테스트
배치 테스트하기
대화 테스트
배포
채널 활성화
봇 게시
분석
봇 분석하기
Conversations Dashboard
Performance Dashboard
사용자 정의 대시보드
소개
맞춤형 메타 태그
사용자 정의 대시보드 생성 방법
Conversation Flows
NLP 지표
Containment Metrics
사용량 지표
스마트 봇
소개
범용 봇
소개
범용 봇 정의
범용 봇 생성
범용 봇 학습
범용 봇 커스터마이징
범용 봇용 추가 언어 활성화
스토어
Manage Assistant
플랜 및 사용량
Overview
Usage Plans
Support Plans
플랜 관리
봇 인증
다국어 봇
개인 식별 정보 삭제하기
봇 변수 사용
IVR 통합
일반 설정
봇 관리

방법
간단한 봇 생성하기
Design Conversation Skills
뱅킹 봇 생성
뱅킹 봇 – 자금 이체
뱅킹 봇 – 잔액 업데이트
Knowledge Graph (KG) 구축
스마트 경고를 예약하는 방법
Design Digital Skills
디지털 양식 설정 방법
디지털 보기 설정 방법
데이터 테이블에 데이터를 추가하는 방법
데이터 테이블 내 데이터 업데이트 방법
UI 양식에서 데이터 테이블에 데이터를 추가하는 방법
Train the Assistant
특성 사용 방법
의도와 엔티티에 대한 패턴 사용 방법
컨텍스트 전환 관리 방법
Deploy the Assistant
상담사 전환을 설정하는 방법
봇 기능 사용 방법
콘텐츠 변수 사용 방법
전역 변수 사용 방법
Kore.ai 웹 SDK 튜토리얼
Kore.ai 위젯 SDK 튜토리얼
Analyze the Assistant
사용자 정의 대시보드 생성 방법
사용자 지정 태그를 사용하여 봇 메트릭을 필터링하는 방법

API 및 SDK
API 참조
Kore.ai API 사용
API 목록
API 컬렉션
koreUtil Libraries
SDK 참조
상담사 전환을 설정하는 방법
봇 기능 사용 방법
콘텐츠 변수 사용 방법
전역 변수 사용 방법
소개
Kore.ai 웹 SDK 튜토리얼
Kore.ai 위젯 SDK 튜토리얼

관리
소개
봇 관리자 콘솔
대시보드
사용자 관리
사용자 관리
그룹 관리
역할 관리
봇 관리 모듈
등록
사용자 초대
사용자 등록을 위한 대량 초대 보내기
사용자 및 사용자 데이터 가져오기
Active Directory에서 사용자 동기화
보안 및 준수
싱글 사인 온 사용
보안 설정
Kore.ai 커넥터
봇 관리자용 분석
Billing (지원하지 않음)
  1. Docs
  2. Virtual Assistants
  3. Bot Store
  4. Adding Bots
  5. Adding an Asana Bot

Adding an Asana Bot

Kore.ai provides integration for a built-in Asana Bot that you can use to display message notifications and execute tasks directly from your messaging channel such as Kore.ai Messenger. To use the Asana Bot, you just need to add the Bot to your channel and then configure the settings for the Bot, such as authentication to access Asana and the notification messages that you want. For more information about other Kore.ai Bots, see Adding Bots

About the Kore.ai Bot for Asana

DIYAsanaLogoAsana is a task management tool that allows teams to share, plan, organize, and track progress of the tasks that each member is working on. You can use this Bot to get task updates and create, update, assign, and comment on tasks.
Twilio – This Bot is available in the Twilio text messaging application.

Integration Type Web Service – Connect to this Bot using a web service integration where Kore.ai polls the service for updates based on a specified interval.
Category Project Management – This Bot is available in the Kore.ai Bot Store in the Project Management category.
Channels Kore.ai – This Bot is available in the Kore.ai Messenger application.
Email – This Bot is available using an email client.
Spark – This Bot is available in the Cisco Spark messaging application.
Slack – This Bot is available in the Slack messaging application.
Skype – This Bot is available in the Skype messaging application.
Twilio – This Bot is available in the Twilio text messaging application.

Configuring Asana

To configure web service tasks, you need to add the Asana Bot from the Kore.ai Bot Store in your messaging channel, and then setup the task. To setup an Asana task, click Connect to Asana, enter the Asana URL for your company, for example, https://app.asana.com, your Asana account user name (not your email address), your password, and then press Enter.
After you add a web service task and are connected, you can perform tasks for Asana and setup message notifications to get notified in your messaging channel when an event occurs in Asana.
To setup an Asana task in the Kore.ai Messenger channel, click the New Task icon, and then click one of the Asana web services described in the following table.

TASK TO CONFIGURE THIS TASK…
Assign Task In the Perform Task dialog,

  • select a Workspace
  • search for a Task Name
  • search for an Assignee
  • and then click Submit.

In a team room, you can use @asana assigntask Bot command to invoke and configure this task.

Comment on Task In the Perform Task dialog,

  • select a Workspace
  • select a Task
  • enter a Comment
  • and then click Submit.

In a team room, you can use @asana commenttask Bot command to invoke and configure this task.

Create Subtask In the Perform Task dialog,

  • select a Workspace
  • search for a Task Name
  • enter a Subtask Name
  • optionally enter the Subtask Details
  • optionally search for a Subtask Assignee
  • optionally select a Subtask Due Date
  • and then click Submit.

In a team room, you can use @asana newsubtask Bot command to invoke and configure this task.

Create Task In the Perform Task dialog,

  • select a Workspace
  • optionally select a Project
  • enter a Task Name
  • optionally enter a Task Description
  • optionally search for an Assignee
  • optionally select a Due Date
  • and then click Submit.

In a team room, you can use @asana newtask Bot command to invoke and configure this task.

Delete Task In the Perform Task dialog,

  • select a Workspace
  • search for a Task Name
  • and then click Submit.

In a team room, you can enter @asana deletetask Bot command to invoke and configure this task.

Follow Task In the Perform Task dialog,

  • select a Workspace
  • search for a Task Name
  • and then click Submit.

In a team room, you can enter @asana followtask Bot command to invoke and configure this task.

Show Project Tasks In the Perform Task dialog,

  • select a Workspace
  • select a Project
  • and then click Submit.

In a team room, you can enter @asana getlist Bot command to invoke and configure this task.

Invite User In the Perform Task dialog,

  • select a Workspace
  • enter the Email Address
  • and then click Submit.

In a team room, you can enter @asana inviteuser Bot command to invoke and configure this task.

Mark Task as Complete In the Perform Task dialog,

  • select a Workspace
  • search for a Task Name
  • and then click Submit.

In a team room, you can enter @asana markdone Bot command to invoke and configure this task.

Modify Task In the Perform Task dialog, 

  • select a Workspace
  • search for a Task Name
  • optionally enter an Updated Task Name
  • optionally enter a Task Description
  • search for an Assignee
  • optionally select a Due Date
  • and then click Submit.

In a team room, you can use @asana updatetask Bot command to invoke and configure this task.

Update Project Status In the Perform Task dialog, 

  • select a Workspace
  • select a Project
  • select a Status 
  • enter a Comment
  • and then click Submit.

In a team room, you can use @asana updateproj Bot command to invoke and configure this task.

To setup message notifications in the Kore.ai Messenger channel using an Asana web service, click the New Task icon, click Get notified when…, and then click one of the following Asana web services described in the following table.

TASK TO CONFIGURE THIS TASK…
Task Update In the Setup Task dialog,

  • select a Workspace
  • select a Project
  • optionally customize the Task Name 
  • optionally customize the Short Description
  • enable or disable Mute task notifications
  • optionally customize the interval for message notifications in the Check for updates… section
  • and then click Finish.
Assigned Task In the Setup Task dialog,

  • select a Workspace
  • optionally customize the Task Name 
  • optionally customize the Short Description
  • enable or disable Mute task notifications
  • optionally customize the interval for message notifications in the Check for updates… section
  • and then click Finish.
Project Status Updates In the Setup Task dialog,

  • select a Workspace
  • select a Project
  • optionally customize the Task Name
  • optionally customize the Short Description
  • enable or disable Mute task notifications
  • optionally customize the interval for message notifications in the Check for updates… section
  • and then click Finish.

Next Steps

After the task is configured, when any of the scheduled web service events occur in Asana, a message is displayed in your preferred messaging channel.

Adding an Asana Bot

Kore.ai provides integration for a built-in Asana Bot that you can use to display message notifications and execute tasks directly from your messaging channel such as Kore.ai Messenger. To use the Asana Bot, you just need to add the Bot to your channel and then configure the settings for the Bot, such as authentication to access Asana and the notification messages that you want. For more information about other Kore.ai Bots, see Adding Bots

About the Kore.ai Bot for Asana

DIYAsanaLogoAsana is a task management tool that allows teams to share, plan, organize, and track progress of the tasks that each member is working on. You can use this Bot to get task updates and create, update, assign, and comment on tasks.
Twilio – This Bot is available in the Twilio text messaging application.

Integration Type Web Service – Connect to this Bot using a web service integration where Kore.ai polls the service for updates based on a specified interval.
Category Project Management – This Bot is available in the Kore.ai Bot Store in the Project Management category.
Channels Kore.ai – This Bot is available in the Kore.ai Messenger application.
Email – This Bot is available using an email client.
Spark – This Bot is available in the Cisco Spark messaging application.
Slack – This Bot is available in the Slack messaging application.
Skype – This Bot is available in the Skype messaging application.
Twilio – This Bot is available in the Twilio text messaging application.

Configuring Asana

To configure web service tasks, you need to add the Asana Bot from the Kore.ai Bot Store in your messaging channel, and then setup the task. To setup an Asana task, click Connect to Asana, enter the Asana URL for your company, for example, https://app.asana.com, your Asana account user name (not your email address), your password, and then press Enter.
After you add a web service task and are connected, you can perform tasks for Asana and setup message notifications to get notified in your messaging channel when an event occurs in Asana.
To setup an Asana task in the Kore.ai Messenger channel, click the New Task icon, and then click one of the Asana web services described in the following table.

TASK TO CONFIGURE THIS TASK…
Assign Task In the Perform Task dialog,

  • select a Workspace
  • search for a Task Name
  • search for an Assignee
  • and then click Submit.

In a team room, you can use @asana assigntask Bot command to invoke and configure this task.

Comment on Task In the Perform Task dialog,

  • select a Workspace
  • select a Task
  • enter a Comment
  • and then click Submit.

In a team room, you can use @asana commenttask Bot command to invoke and configure this task.

Create Subtask In the Perform Task dialog,

  • select a Workspace
  • search for a Task Name
  • enter a Subtask Name
  • optionally enter the Subtask Details
  • optionally search for a Subtask Assignee
  • optionally select a Subtask Due Date
  • and then click Submit.

In a team room, you can use @asana newsubtask Bot command to invoke and configure this task.

Create Task In the Perform Task dialog,

  • select a Workspace
  • optionally select a Project
  • enter a Task Name
  • optionally enter a Task Description
  • optionally search for an Assignee
  • optionally select a Due Date
  • and then click Submit.

In a team room, you can use @asana newtask Bot command to invoke and configure this task.

Delete Task In the Perform Task dialog,

  • select a Workspace
  • search for a Task Name
  • and then click Submit.

In a team room, you can enter @asana deletetask Bot command to invoke and configure this task.

Follow Task In the Perform Task dialog,

  • select a Workspace
  • search for a Task Name
  • and then click Submit.

In a team room, you can enter @asana followtask Bot command to invoke and configure this task.

Show Project Tasks In the Perform Task dialog,

  • select a Workspace
  • select a Project
  • and then click Submit.

In a team room, you can enter @asana getlist Bot command to invoke and configure this task.

Invite User In the Perform Task dialog,

  • select a Workspace
  • enter the Email Address
  • and then click Submit.

In a team room, you can enter @asana inviteuser Bot command to invoke and configure this task.

Mark Task as Complete In the Perform Task dialog,

  • select a Workspace
  • search for a Task Name
  • and then click Submit.

In a team room, you can enter @asana markdone Bot command to invoke and configure this task.

Modify Task In the Perform Task dialog, 

  • select a Workspace
  • search for a Task Name
  • optionally enter an Updated Task Name
  • optionally enter a Task Description
  • search for an Assignee
  • optionally select a Due Date
  • and then click Submit.

In a team room, you can use @asana updatetask Bot command to invoke and configure this task.

Update Project Status In the Perform Task dialog, 

  • select a Workspace
  • select a Project
  • select a Status 
  • enter a Comment
  • and then click Submit.

In a team room, you can use @asana updateproj Bot command to invoke and configure this task.

To setup message notifications in the Kore.ai Messenger channel using an Asana web service, click the New Task icon, click Get notified when…, and then click one of the following Asana web services described in the following table.

TASK TO CONFIGURE THIS TASK…
Task Update In the Setup Task dialog,

  • select a Workspace
  • select a Project
  • optionally customize the Task Name 
  • optionally customize the Short Description
  • enable or disable Mute task notifications
  • optionally customize the interval for message notifications in the Check for updates… section
  • and then click Finish.
Assigned Task In the Setup Task dialog,

  • select a Workspace
  • optionally customize the Task Name 
  • optionally customize the Short Description
  • enable or disable Mute task notifications
  • optionally customize the interval for message notifications in the Check for updates… section
  • and then click Finish.
Project Status Updates In the Setup Task dialog,

  • select a Workspace
  • select a Project
  • optionally customize the Task Name
  • optionally customize the Short Description
  • enable or disable Mute task notifications
  • optionally customize the interval for message notifications in the Check for updates… section
  • and then click Finish.

Next Steps

After the task is configured, when any of the scheduled web service events occur in Asana, a message is displayed in your preferred messaging channel.

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