Search results for “alert task authorization”

Alert Task – OAuth v2 Password Grant Type

We have seen how an Alert Task can be set up in the Kore.ai XO Platform here. In this article , we will see how authorization for the alert tasks can be set up using the OAuth v2 with password grant. General Setup OAuth v2 is the new version of…

Alert Task – Basic Auth

Alert Task

We have seen how an Alert task can be set up in Kore.ai virtual assistant platform here. In this section, we will see how basic authorization for the alert tasks can be set up. How it Works When basic authorization is used for a task, the XO Platform automatically prompts…

Scheduling a Smart Alert

How Tos

In this How-To, we will explore a scenario in a Bot, say traveling Bot, where the user needs to be provided with weather updates daily for a preferred location. We will be using an Alert task to achieve the same. We will also see how auto subscription can be enabled…

Alert Tasks

Alert Task

Alert Tasks deliver timely, relevant, and personalized information from enterprise systems to customers and employees by polling the relevant service in real time or according to a user-defined schedule. These alerts contain detailed information such as name, ID, notes, amount, and more, in a variety of formats for each channel.…

Conversation Details and Summary API

API Guide

To fetch the conversational details and conversation summary data between the bot and the user. This API supports pagination. You can specify skip and limit parameters to retrieve a certain number of messages at a time. Method POST Endpoint https://{{host}}/api/public/bot/{{botId}}/conversationDetails Content Type application/json Authorization auth: {{JWT}} API Scope Bot Builder:…

10.1.x Release Notes

What's New

This document provides information on the various releases and the corresponding feature updates and enhancements introduced in version 10.1.x of the Platform. v10.1.24 April 13, 2024 Patch Release This update includes security updates and bug fixes. Important Security Update and Potential Impact on NLP for Spanish and Dutch Bots This…

10.x Release Notes

What's New

This document provides information on the various releases and the corresponding feature updates and enhancements introduced in version 10.x of the platform. v10.0.5 April 1, 2023 Patch Release This update includes bug fixes and feature enhancements. Feature Enhancement Leverage Generative AI to Rephrase Bot Responses You can now leverage Generative…

Test and Debug

Integrations

The following sections describe how you can test and debug your Virtual Assistant to validate the working of External NLU. Talk to Bot After completing the steps in Adapter Configuration and enabling the API, to check if the intent identification is done by External NLU adapter or not, you can…

Configuring the ServiceNow Action

Integrations

The XO Platform lets you easily connect the ServiceNow integration to create, view, update, search and delete incidents. You can also create, view, update, search and delete requests using the pre-built templates. Click the ServiceNow link to know more. This article explains how to authorize and enable the ServiceNow action…

External NLU Adapters

Integrations

Kore.ai has one of the best NLP engines in the market including the unique Multiengine NLP capability. However, to provide integration flexibility and let the customers use the NLU engine of their preference with other features of the platform, Kore.ai provides an ability to make an external NLU engine co-exist…