What’s New

8.1.x Release Details

This page gives full details of the various platform releases and the corresponding features that were updated/enhanced in version 8.1.x of the platform. v8.1.5 Apr 4th 2021 Minor Release This update was mainly aimed at addressing some minor bugs. Following is a list of few updates. Feature Enhancement Channel Support…

Bots Platform v8.0

This section contains release information for the Kore.ai Bots Platform v8.0 released on Oct 31st, 2020. Insights & Analytics Analyzing your Virtual Assistant’s usage, effectiveness, and performance is now much simpler with the addition of Containment Metrics. This is a one-stop place for sessions trend with the breakup of self-service,…

Bots Platform v7.3

This section contains major and minor release information for the Kore.ai Bots Platform v7.3 released on July 4, 2020. New Features UI Forms Kore.ai platform now allows virtual assistants to present a UI based form to gather information from the end-user to proceed further. Examples include providing delivery address while…

8.0.x Release Details

This page gives full details of the various platform releases and the corresponding features that were updated/enhanced in version 8.0.x of the platform. v8.0.10 Feb 7th 2021 Minor Update This update was mainly aimed at addressing some minor bugs. v8.0.09 Jan 23th 2021 Minor Update This update was mainly aimed…

Bots Platform v7.2

This section contains major and minor release information for the Kore.ai Bots Platform v7.2 released on Feb 8, 2020. New Features Widgets & Panels Enhance your bots to proactively present relevant information to your end-users using interactive widgets. End-users can view the widgets either on mobile devices or on the…

Feature Deprecations/Discontinuations

This document lists all the deprecated features and their current status. Where applicable the suggested feature replacements are also given. Feature Status Discontinued from Deprecated from Suggested Alternative Kore.ai Directory Agent for AD Sync Deprecated upcoming releases Feb 20th, 2021 ver8.1 You can use either Cloud Connector or Public APIs…

Kore.ai Beta Features

Time and again you would have seen this symbol, , next to some of the Kore.ai Bot Builder features, and must have wondered about it. In this page, we explain its meaning and implications. implies that the feature thus marked is a Beta feature. It is a feature that we couldn’t…

Bots Platform v7.1

Bots Platform v7.1 This section contains major and minor release information for the Kore.ai Bots Platform v7.1 released on Nov 2, 2019. This release includes features that help enhance the developer to better analyze by offering Custom Reports & Dashboard, engage users with Custom Small Talk and manage Knowledge Graph…

Bots Platform v7.0

This section contains major and minor release information for the Kore.ai Bots Platform v7.0 released on June 15, 2019. This release includes features that help enhance the user experience by enabling intent detection based on Traits and Context Management, event transition based on Sentiment Analysis. Many features have been improved…

Bots Platform v6.4

This section contains major and minor release information for the Kore.ai Bots Platform v6.4 released on March 9, 2019. This release includes new features that help you get insights into your bot’s performance, improve end-user conversation experience and a host of enhancements to Universal Bots, Batch Testing, Event Management, and…
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