This page gives full details of the various platform releases and the corresponding features that were updated/enhanced in version 9.0.x of the platform.
v9.0 Aug 14th 2021
Major Release
Following is a list of feature enhancements addressed in this release.
Feature | Enhancement |
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Bot Builder | |
Conversation Driven Dialog Building | Using the conversation-driven Dialog Builder, the product owners, business analysts, linguistic experts, content editors, and engineers can all collaborate on the same definition for achieving the common goal. The conversation flow can be designed using bot and user messages, and the Platform automatically transforms the conversation flow into a Dialog Task. The integrated view for evaluation of the conversation flow and the dialog flow and the two-way sync between both the views are key ingredients to this collaboration. This is a beta release for this feature and a few more updates are expected in the upcoming releases.  Know more. |
Process Application Builder | Design flows to automate business processes using the no-code/low-code Process Flow Builder. It comes with a wide range of predefined templates, support for multiple trigger points – Forms, Conversational Assistants, API, Email. The in-built self-service Portal can be used by your users to quickly initiate new tasks and approve the pending tasks. One can also review teams and workflow performance using built-in analytics. Know more. |
Store | Introducing the Store to explore various pre-built templates and accelerators to jump-start the designing of Virtual Assistants and Process Apps. Explore the full capabilities of a template and install it to customize as needed. These prebuilt templates include a reference implementation for popular use cases like order updates, incident/ticket management, account management. Know more. |
Enhanced User Interface | Â In a bid to improve the user experience and ease the development process, the Kore.ai Virtual Platform user interface has been given a complete makeover. This includes:
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Version Comparison | Bot Version feature now allows you to compare two versions of a bot across various sections of the bot definition. Administrators can use this tool to compare the changes during deployment and designers can use it to analyze changes or debug errors. Know more. |
Feature | Enhancement |
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Natural Language | |
Entity Processing |
Following are the enhancements to the entity rules in this release:
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NL Training |
Bot training can be further refined by configuring the following additional settings for the NL engines:
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Knowledge Graph |
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Feature | Enhancement |
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Bot Analytics | |
Miscellaneous |
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Feature | Enhancement |
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Language Support Updates | |
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Digital Skills | |
Digital Views | Digital Views are now supported for Universal Bots. Create panels in Universal Bot and add widgets from one or more linked bots. Know more. |
Digital Forms |
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Channel Updates | |
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API Enhancements | |
Enterprise Features | |
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Security & Performance | Node Module has been upgraded to handle Security Vulnerability. |