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  5. 8.1.x Release Details

8.1.x Release Details

This page gives full details of the various platform releases and the corresponding features that were updated/enhanced in version 8.1.x of the platform.

v8.1.5 Apr 4th 2021

Minor Release

This update was mainly aimed at addressing some minor bugs.

Following is a list of few updates.

Feature Enhancement
Channel Support
Webhook Channel Option to View the JWE token from the Webhook Channel configuration has been provided (know more).
Voice Channels Call Control Parameters has been introduced to support managing the call behavior for the IVR (referred to as VXML properties) and AudioCodes Channel (referred to as Session Parameters)(know more).

v8.1.4 Mar 20th, 2021

Minor Update

This update was mainly aimed at addressing some minor bugs.

v8.1.2 Mar 9th, 2021

Minor Update

This update was mainly aimed at addressing some minor bugs.

v8.1.01 Mar 5th, 2021

Minor Update

This update was mainly aimed at addressing some minor bugs.

v8.1.00 Feb 20th 2021

Major Release

Following is a list of feature enhancements addressed in this release.

Feature Enhancement
Bot Builder
Universal Bot Universal Bot enhancements include the ability to define ML Threshold per linked bot, pass Eligible Linked Bots from Web/Mobile SDKs (know more), define the event behavior by choosing the tasks from linked bots (know more).
Miscellaneous The message presented to the end-user for obtaining authorization to connect to external systems can be customized using the koreUtil.getCurrentOptions() function. Know more
Feature Enhancement
Natural Language

Contextual NLU

Enhanced Group Node functionality to enable scoping, training, and control the behavior of sub-intents. These features would ensure an improved user experience with follow-ups, digressions, and amending entity values. Know more
Support for Multiple Intent Models within a virtual assistant to simplify the training of sub-intents without adding noise or impacting the training given for the primary intents of your bot. In this approach, all the primary intents of the bot being a part of the Bot Level Intent Model, and each of the Dialog tasks having its own ML Model consisting of all the sub-intents added to it. Know more.
Support for training sub-intents with entities using NER. Know more.
Entity Processing
  • Entity Rules can be defined to enable business rules for validating the input for an entity node. Earlier these rules had to be set using a script node, now you can define these rules from the Instance Property of the Entity Node. Know more.
  • Support for a formatted address in the context of the Address entity. Know more.
NL Training Bot training can be further refined by configuring the following additional settings for the NL engines:

  • With the ability to customize the Ranking and Resolver Engine configurations, you can now choose the elimination rules, normalization of scoring, and thus control the winning intent selection behavior. Know more.
  • Network Type, Transformer, has been introduced to support sentence encoder. Know more.
  • Export option for the K-fold cross-validation reports has been introduced. Know more.
  • Trait support in Batch Testing has been enhanced. This includes the triggering of true positive when the traits are matched over and above the expected matches. Know more.
  • Support for understanding emojis present in the user utterance. Know more.
Feature Enhancement
Bot Analytics
Chat History
  • Ability to set a custom message (instead of the original message) in the Chat History from BotKit.
  • Ability to view chat history against the entries in Debug logs.
  • Ability to merge conversation sessions of an anonymous user (pre-login) and known user (post-login) from SDK Channel.
  • API to modify the Thresholds and Configurations, and Advanced NLP Settings
  • API to create, run and manage Batch Test Suites
  • API for enabling Web/Mobile SDK, Webhook, Slack, and MS Teams channels
Feature Enhancement
Language Support Updates
  • New Languages
    • Norwegian
    • Hindi
Channel Updates
  • Mattermost configuration updates for Websocket based integration
Enterprise Features
  • Support for Multi-region Deployment (For on-prem customers)
  • Audit logs for capturing User Management changes triggered using Public APIs
  • Ability to enforce the use of JTI Claims
  • Ability to enforce the use of JWE Encryption
  • Ability to store multiple value sets for Environment Variables so that the appropriate variable set can be selected while promoting the bot definition to a different environment without manual intervention. (For on-prem customers). Know more.
Security & Performance Node.js have been upgraded.