Chatbot Overview
Conversational Bots
Intents & Entities
Intelligent Bots
Kore.ai's Approach
Kore.ai Conversational Platform
Bot Concepts and Terminology
Natural Language Processing (NLP)
Bot Types
Bot Tasks
Starting with Kore.ai Platform
How to Access Bot Builder
Working with Kore.ai Bot Builder
Building your first Bot
Getting Started with Building Bots
Using the Dialog Builder Tool
Creating a Simple Bot
Release Notes
Latest Updates
Older Releases
Deprecations
Bot Builder
Creating a Bot
Design
Develop
Storyboard
Dialog Task
User Intent Node
Dialog Node
Entity Node
Supported Entity Types
Composite Entities
Supported Time Zones
Supported Colors
Supported Company Names
Form Node
Logic Node
Message Nodes
Confirmation Nodes
Service Node
Custom Authentication
2-way SSL for Service nodes
Script Node
Agent Transfer Node
WebHook Node
Grouping Nodes
Connections & Transitions
Managing Dialogs
User Prompts
Alert Tasks
Alert Tasks
Ignore Words and Field Memory
Digital Forms
Digital Views
Knowledge Graph
Terminology
Building
Generation
Importing and Exporting
Analysis
Knowledge Extraction
Small Talk
Action & Information Task
Action Tasks
Information Tasks
Establishing Flows
Natural Language
Overview
Machine Learning
Model Validation
Fundamental Meaning
NLP Settings and Guidelines
Knowledge Graph Training
Traits
Ranking and Resolver
NLP Detection
Advanced NLP Configurations
Bot Intelligence
Overview
Context Management
Session and Context Variables
Context Object
Dialog Management
Sub-Intents
Amend Entity
Multi-Intent Detection
Sentiment Management
Tone Analysis
Sentiment Management
Default Conversations
Default Standard Responses
Channel Enablement
Test & Debug
Talk to Bot
Utterance Testing
Batch Testing
Record Conversations
Publishing your Bot
Analyzing your Bot
Overview
Dashboard
Custom Dashboard
Conversation Flows
Bot Metrics
Advanced Topics
Bot Authorization
Language Management
Collaborative Development
IVR Integration
Data Table
Universal Bots
Defining
Creating
Training
Customizing
Enabling Languages
Smart Bots
Defining
Sample Bots
Github
Asana
Travel Planning
Flight Search
Event Based Bot Actions
koreUtil Libraries
Bot Settings
Bot Functions
General Settings
PII Settings
Customizing Error Messages
Manage Sessions
Bot Management
Bot Versioning
Using Bot Variables
API Guide
API Overview
API List
API Collection
SDKs
SDK Overview
SDK Security
SDK App Registration
Web SDK Tutorial
Message Formatting and Templates
Mobile SDK Push Notification
Widget SDK Tutorial
Widget SDK – Message Formatting and Templates
Web Socket Connect & RTM
Using the BotKit SDK
Installing
Configuring
Events
Functions
BotKit SDK Tutorial – Agent Transfer
BotKit SDK Tutorial – Flight Search Sample Bot
Using an External NLP Engine
Bot Administration
Bots Admin Console
Dashboard
User Management
Managing Users
Managing Groups
Managing Role
Bots Management
Enrollment
Inviting Users
Bulk Invites
Importing Users
Synchronizing Users from AD
Security & Compliance
Using Single Sign-On
Security Settings
Cloud Connector
Analytics
Billing
How Tos
Creating a Simple Bot
Creating a Banking Bot
Transfer Funds Task
Update Balance Task
Context Switching
Using Traits
Schedule a Smart Alert
Configure Digital Forms
Add Form Data into Data Tables
Configuring Digital Views
Add Data to Data Tables
Update Data in Data Tables
Custom Dashboard
Custom Tags to filter Bot Metrics
Patterns for Intents & Entities
Build Knowledge Graph
Global Variables
Content Variables
Using Bot Functions
Configure Agent Transfer
  1. Home
  2. Docs
  3. Bots
  4. Channel Enablement
  5. Adding the Skype Channel

Adding the Skype Channel

To add the Skype channel to your Bot, you will need a developer Microsoft Bot Framework account to configure the connection between Skype and Kore.ai. Adding the Skype channel to your Kore.ai Bot is a 3-step process to allow end-users to interact with your Bot. To add the Skype channel to your Bot, you will need to:

  1. Register the Bot – In your Microsoft Bot Framework developer account, you need to register the Bot by adding all the Bot details and creating the App ID and Password. To register the Bot, you must have created and registered for a free account in the Microsoft Bot Framework developer portal.
  2. Enable Channel – After registering the Bot, you need to enable the channel.
  3. Publish Channel – After the channel is enabled and all configurations are verified, you need to publish the Bot to make the Bot available for developers.

To add the Skype channel 
To complete this procedure, you must have or register for a new developer account in the Microsoft Bot Framework developer portal.

  1. In Bot Builder, in the Bots section, click the Bot that you want to add the Skype channel to.
  2. On the Channels tab, click the Expand  icon for the Skype section. The Skype Channel page is displayed.
  3. Log on to the Microsoft Bot Framework portal, and then click Register a bot.
  4. On the Register a bot tab in the Bot profile section, enter your Bot Name, Bot handle, and Description.
  5. In the Configuration section, paste the Webhook URL from the Bot Builder into the Messaging endpoint field, for example, https://bots.kore.ai/hooks/skype/st-2724c525-484b-55ca-a844-8d7dfa6b6b23, and then click Create Microsoft App ID and password. as shown in the following illustration.
  6. On the Generate App ID and password page, click Generate an app password to continue, and then save the generated Password and the App ID to use later on the Register the Bot tab in Bot Builder for the Skype Channel page.

    Note: The only time the full password is displayed is when it is generated and displayed in the Generate Password dialog. Copy and save the password to a secure location until added to the Skype Channel page in Bot Builder.

    Skype Channel - Generate AppID Dialog

  7. Click Finish and go back to Bot Framework. The Register a bot tab is displayed.
  8. To save your settings, agree to Privacy statement, Terms of use, and Code of Conduct, and then click Register.
  9. On the Bot created dialog, click OK. The My bots tab is displayed.
  10. Optionally click Test to check the connection to your bot. The Endpoint authorization succeeded message is displayed.
  11. In Bot Builder, on the Register the Bot tab, paste the App ID and password you saved from Microsoft Bot Framework developer portal into the APP ID and APP PASSWORD fields, and then click Next as shown in the following illustration.
    Skype Channel - Register the Bot Tab
  12. On the Enable Channel tab, review how to edit the Skype channel settings in the Microsoft Bot Framework developer portal, if needed, and then click Next. The Publish Channel tab is displayed.
  13.  In the Enable Channel section, click Yes to enable the Skype channel for Kore.ai, and then click Save.

The channel configuration settings are saved and the Skype Channel page is closed.

Editing the Skype Channel

To edit the Skype channel, hover your mouse over the channel to modify, and then click the Settings  icon displayed to show the command menu displayed in the following illustration.

Select one of the following commands to modify the channel:

  • Edit – Click to open the Skype Channel page.
  • Disable/Enable – Click Disable to temporarily disable use of the Skype channel for your Bot. When the channel is disabled, click Enable to enable use of the Skype channel.
  • Delete – Click Delete, and then click OK in the Delete Confirmation dialog to permanently delete the Bot channel configuration.

    Warning: This operation is permanent, and cannot be undone.

Menu