GETTING STARTED
Kore.ai XO Platform
Virtual Assistants Overview
Natural Language Processing (NLP)
Concepts and Terminology
Quick Start Guide
Accessing the Platform
Navigating the Kore.ai XO Platform
Building a Virtual Assistant
Help & Learning Resources
Release Notes
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CONCEPTS
Design
Storyboard
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Conversation Designer
Overview
Dialog Tasks
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Dialog Tasks
Overview
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Overview
Intent Node
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Dynamic Intent Node
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GenAI Prompt
Entity Node
Form Node
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Message Nodes
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Webhook Node
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Agent Transfer
Node Connections
Node Connections Setup
Sub-Intent Scoping
Entity Types
Entity Rules
User Prompts or Messages
Voice Call Properties
Knowledge AI
Introduction
Knowledge Graph
Introduction
Terminology
Build a Knowledge Graph
Manage FAQs
Knowledge Extraction
Import or Export Knowledge Graph
Prepare Data for Import
Importing Knowledge Graph
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Auto-Generate Knowledge Graph
Knowledge Graph Analysis
Answer from Documents
Alert Tasks
Small Talk
Digital Skills
Overview
Digital Forms
Digital Views
Introduction
Widgets
Panels
Session and Context Variables
Context Object
Intent Discovery
Train
NLP Optimization
ML Engine
Overview
Model Validation
FM Engine
KG Engine
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NLP Guidelines
LLM and Generative AI
Introduction
LLM Integration
Kore.ai XO GPT Module
Prompts & Requests Library
Co-Pilot Features
Dynamic Conversations Features
Intelligence
Introduction
Event Handlers
Contextual Memory
Contextual Intents
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Multi-intent Detection
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Default Conversations
Conversation Driven Dialog Builder
Sentinment Management
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Default Standard Responses
Ignore Words & Field Memory
Test & Debug
Overview
Talk to Bot
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Conversation Testing Overview
Create a Test Suite
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Test Case Execution Summary
Glossary
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Actions Overview
Asana
Configure
Templates
Azure OpenAI
Configure
Templates
BambooHR
Configure
Templates
Bitly
Configure
Templates
Confluence
Configure
Templates
DHL
Configure
Templates
Freshdesk
Configure
Templates
Freshservice
Configure
Templates
Google Maps
Configure
Templates
Here
Configure
Templates
HubSpot
Configure
Templates
JIRA
Configure
Templates
Microsoft Graph
Configure
Templates
Open AI
Configure
Templates
Salesforce
Configure
Templates
ServiceNow
Configure
Templates
Stripe
Configure
Templates
Shopify
Configure
Templates
Twilio
Configure
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Zendesk
Configure
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Agents
Agent Transfer Overview
Custom (BotKit)
Drift
Genesys
Intercom
NiceInContact
NiceInContact(User Hub)
Salesforce
ServiceNow
Configure Tokyo and Lower versions
Configure Utah and Higher versions
Unblu
External NLU Adapters
Overview
Dialogflow Engine
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Channels
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Introduction
Dashboard Filters
Overview Dashboard
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Introduction
Custom Meta Tags
Create Custom Dashboard
Create Custom Dashboard Filters
LLM and Generative AI Logs
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Conversation Insights
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Universal Bots
Introduction
Universal Bot Definition
Universal Bot Creation
Training a Universal Bot
Universal Bot Customizations
Enabling Languages
Store
Manage Assistant
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Overview
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Multilingual Virtual Assistants
Get Started
Supported Components & Features
Manage Languages
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Multiingual Virtual Assistant Behavior
Feedback Survey
Masking PII Details
Variables
Collections
IVR Settings
General Settings
Assistant Management
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Data
Overview
Data Table
Table Views
App Definitions
Data as Service
HOW TOs
Build a Travel Planning Assistant
Travel Assistant Overview
Create a Travel Virtual Assistant
Design Conversation Skills
Create an ‘Update Booking’ Task
Create a Change Flight Task
Build a Knowledge Graph
Schedule a Smart Alert
Design Digital Skills
Configure Digital Forms
Configure Digital Views
Train the Assistant
Use Traits
Use Patterns
Manage Context Switching
Deploy the Assistant
Use Bot Functions
Use Content Variables
Use Global Variables
Use Web SDK
Build a Banking Assistant
Design Conversation Skills
Create a Sample Banking Assistant
Create a Transfer Funds Task
Create a Update Balance Task
Create a Knowledge Graph
Set Up a Smart Alert
Design Digital Skills
Configure Digital Forms
Configure Digital Views
Add Data to Data Tables
Update Data in Data Tables
Add Data from Digital Forms
Train the Assistant
Composite Entities
Use Traits
Use Patterns for Intents & Entities
Manage Context Switching
Deploy the Assistant
Configure an Agent Transfer
Use Assistant Functions
Use Content Variables
Use Global Variables
Intent Scoping using Group Node
Analyze the Assistant
Create a Custom Dashboard
Use Custom Meta Tags in Filters
Migrate External Bots
Google Dialogflow Bot
APIs & SDKs
API Reference
API Introduction
Rate Limits
API List
koreUtil Libraries
SDK Reference
SDK Introduction
SDK Security
SDK Registration
Web Socket Connect and RTM
Installing the BotKit SDK
Using the BotKit SDK
SDK Events
SDK Functions
SDK Tutorials
BotKit - Blue Prism
BotKit - Flight Search Sample VA
BotKit - Agent Transfer
Widget SDK Tutorial
Web SDK Tutorial
ADMINISTRATION
Introduction to Admin Console
Administration Dashboard
User Management
Add Users
Manage Groups
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Data Tables and Views
Assistant Management
Enrollment
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  1. Home
  2. Docs
  3. Virtual Assistants
  4. Bot Store
  5. Adding Bots
  6. Adding a Boundary Bot

Adding a Boundary Bot

Kore.ai provides integration for a built-in Boundary Bot that you can use to display message notifications and execute tasks directly from the Kore.ai application. To use the Boundary Bot, you just need to add the Bot to your Kore.ai account, and then configure the settings for the Bot, such as authentication to access Boundary, and the notification messages that you want. This topic describes the Boundary built-in Bot for Kore.ai. For more information about other Kore.ai Bots, see Adding Bots.

About the Kore.ai Bot for Boundary

DIYBoundaryLogoBoundary is an application performance monitoring solution designed for distributed application environments. Boundary addresses two critical challenges faced by DevOps professionals: the need to immediately see and understand the impact of a rapidly changing application together with a significantly higher degree of visibility.

Integration Type Web Service – Connect to this Bot using a web service integration where Kore.ai polls the service for updates based on a specified interval.
Category Monitoring & Analytics – This Bot is available in the Kore.ai application in the Monitoring & Analytics category.

 

Configuring Boundary

To configure web service tasks, you need to add the Boundary Bot from the Kore.ai Marketplace tab in the Kore.ai application, and then setup the task.
To setup a Boundary task, click Connect to Boundary, enter your username or email, API token shared by the administrator, for example, yetbzqymxxjeanhbcedypw, and then press Enter.
After you are connected, you can perform tasks for Boundary directly from the Kore.ai application and setup message notifications to get notified in the Kore.ai application when an event occurs in Boundary.
The following table describes Boundary tasks that you can integrate with Kore.ai.

TASK TO CONFIGURE THIS TASK…
Create Alarm In the Perform Task dialog,

  • enter a Name
  • select a Metric
  • select a Threshold Operation
  • select a Threshold Operand
  • enter a Threshold Value
  • select a Period
  • select a Source Filter
  • optionally enter a Note
  • and then optionally select an Action.

In a space room, you can enter the @boundary newalarm Bot command to invoke and configure this task.

Create Event In the Perform Task dialog,

  • enter a Title
  • and then select a Source.

In a space room, you can enter the @boundary newevent Bot command to invoke and configure this task.

Create Metric In the Perform Task dialog,

  • enter a Name
  • enter a Short Name
  • enter an Identifier
  • optionally enter a Description
  • select a Unit
  • select a Default Aggregate
  • and then optionally select a Default Resolution.

In a space room, you can enter the @boundary createmetric Bot command to invoke and configure this task.

Delete Alarm In the Perform Task dialog, select an Alarm to delete.
In a space room, you can enter the @boundary deletealarm Bot command to invoke and configure this task.
Delete Event In the Perform Task dialog, select an Event to delete.
In a space room, you can enter the @boundary deleteevent Bot command to invoke and configure this task.
Delete Metric In the Perform Task dialog, select a Metric to delete.
In a space room, you can enter the @boundary deletemetric Bot command to invoke and configure this task.
Update Metric In the Perform Task dialog,

  • select a Metric
  • enter a Name
  • enter a Short Name
  • optionally enter a Description
  • select a Unit
  • select a Default Aggregate
  • and then optionally select a Default Resolution.

In a space room, you can enter the @boundary updatemetric Bot command to invoke and configure this task.

 

Next Steps

After Boundary is configured as web service, when any of the events occur in Boundary, a message is displayed on the Bots tab in the Messages section for the Kore.ai account.

Adding a Boundary Bot

Kore.ai provides integration for a built-in Boundary Bot that you can use to display message notifications and execute tasks directly from the Kore.ai application. To use the Boundary Bot, you just need to add the Bot to your Kore.ai account, and then configure the settings for the Bot, such as authentication to access Boundary, and the notification messages that you want. This topic describes the Boundary built-in Bot for Kore.ai. For more information about other Kore.ai Bots, see Adding Bots.

About the Kore.ai Bot for Boundary

DIYBoundaryLogoBoundary is an application performance monitoring solution designed for distributed application environments. Boundary addresses two critical challenges faced by DevOps professionals: the need to immediately see and understand the impact of a rapidly changing application together with a significantly higher degree of visibility.

Integration Type Web Service – Connect to this Bot using a web service integration where Kore.ai polls the service for updates based on a specified interval.
Category Monitoring & Analytics – This Bot is available in the Kore.ai application in the Monitoring & Analytics category.

 

Configuring Boundary

To configure web service tasks, you need to add the Boundary Bot from the Kore.ai Marketplace tab in the Kore.ai application, and then setup the task.
To setup a Boundary task, click Connect to Boundary, enter your username or email, API token shared by the administrator, for example, yetbzqymxxjeanhbcedypw, and then press Enter.
After you are connected, you can perform tasks for Boundary directly from the Kore.ai application and setup message notifications to get notified in the Kore.ai application when an event occurs in Boundary.
The following table describes Boundary tasks that you can integrate with Kore.ai.

TASK TO CONFIGURE THIS TASK…
Create Alarm In the Perform Task dialog,

  • enter a Name
  • select a Metric
  • select a Threshold Operation
  • select a Threshold Operand
  • enter a Threshold Value
  • select a Period
  • select a Source Filter
  • optionally enter a Note
  • and then optionally select an Action.

In a space room, you can enter the @boundary newalarm Bot command to invoke and configure this task.

Create Event In the Perform Task dialog,

  • enter a Title
  • and then select a Source.

In a space room, you can enter the @boundary newevent Bot command to invoke and configure this task.

Create Metric In the Perform Task dialog,

  • enter a Name
  • enter a Short Name
  • enter an Identifier
  • optionally enter a Description
  • select a Unit
  • select a Default Aggregate
  • and then optionally select a Default Resolution.

In a space room, you can enter the @boundary createmetric Bot command to invoke and configure this task.

Delete Alarm In the Perform Task dialog, select an Alarm to delete.
In a space room, you can enter the @boundary deletealarm Bot command to invoke and configure this task.
Delete Event In the Perform Task dialog, select an Event to delete.
In a space room, you can enter the @boundary deleteevent Bot command to invoke and configure this task.
Delete Metric In the Perform Task dialog, select a Metric to delete.
In a space room, you can enter the @boundary deletemetric Bot command to invoke and configure this task.
Update Metric In the Perform Task dialog,

  • select a Metric
  • enter a Name
  • enter a Short Name
  • optionally enter a Description
  • select a Unit
  • select a Default Aggregate
  • and then optionally select a Default Resolution.

In a space room, you can enter the @boundary updatemetric Bot command to invoke and configure this task.

 

Next Steps

After Boundary is configured as web service, when any of the events occur in Boundary, a message is displayed on the Bots tab in the Messages section for the Kore.ai account.

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