Kore.ai provides integration for a built-in Boundary Bot that you can use to display message notifications and execute tasks directly from the Kore.ai application. To use the Boundary Bot, you just need to add the Bot to your Kore.ai account, and then configure the settings for the Bot, such as authentication to access Boundary, and the notification messages that you want. This topic describes the Boundary built-in Bot for Kore.ai. For more information about other Kore.ai Bots, see Adding Bots.

About the Kore.ai Bot for Boundary

Boundary is an application performance monitoring solution designed for distributed application environments. Boundary addresses two critical challenges faced by DevOps professionals: the need to immediately see and understand the impact of a rapidly changing application together with a significantly higher degree of visibility.

Integration Type	Web Service – Connect to this Bot using a web service integration where Kore.ai polls the service for updates based on a specified interval.
Category	Monitoring & Analytics – This Bot is available in the Kore.ai application in the Monitoring & Analytics category.

 

Configuring Boundary

To configure web service tasks, you need to add the Boundary Bot from the Kore.ai Marketplace tab in the Kore.ai application, and then setup the task.
To setup a Boundary task, click Connect to Boundary, enter your username or email, API token shared by the administrator, for example, yetbzqymxxjeanhbcedypw, and then press Enter.
After you are connected, you can perform tasks for Boundary directly from the Kore.ai application and setup message notifications to get notified in the Kore.ai application when an event occurs in Boundary.
The following table describes Boundary tasks that you can integrate with Kore.ai.

TASK	TO CONFIGURE THIS TASK…
Create Alarm	In the Perform Task dialog, enter a Name select a Metric select a Threshold Operation select a Threshold Operand enter a Threshold Value select a Period select a Source Filter optionally enter a Note and then optionally select an Action. In a space room, you can enter the @boundary newalarm Bot command to invoke and configure this task.
Create Event	In the Perform Task dialog, enter a Title and then select a Source. In a space room, you can enter the @boundary newevent Bot command to invoke and configure this task.
Create Metric	In the Perform Task dialog, enter a Name enter a Short Name enter an Identifier optionally enter a Description select a Unit select a Default Aggregate and then optionally select a Default Resolution. In a space room, you can enter the @boundary createmetric Bot command to invoke and configure this task.
Delete Alarm	In the Perform Task dialog, select an Alarm to delete. In a space room, you can enter the @boundary deletealarm Bot command to invoke and configure this task.
Delete Event	In the Perform Task dialog, select an Event to delete. In a space room, you can enter the @boundary deleteevent Bot command to invoke and configure this task.
Delete Metric	In the Perform Task dialog, select a Metric to delete. In a space room, you can enter the @boundary deletemetric Bot command to invoke and configure this task.
Update Metric	In the Perform Task dialog, select a Metric enter a Name enter a Short Name optionally enter a Description select a Unit select a Default Aggregate and then optionally select a Default Resolution. In a space room, you can enter the @boundary updatemetric Bot command to invoke and configure this task.

 

Next Steps

After Boundary is configured as web service, when any of the events occur in Boundary, a message is displayed on the Bots tab in the Messages section for the Kore.ai account.