Process Apps

How to Import & Export a Process App?

The Import & Export option allows you to import a Process App and to export a published or latest version of your Process App. Import App To import a Process App, follow the below steps: Click the Settings tab on the top. By default, the General Settings page is displayed.…

How to Create a Process App?

You must have a Kore.ai platform account to get started with the Process App. To access and set up the Process App, follow the below steps: Go to https://bots.kore.ai/botbuilder. Log in to the Process App with valid credentials. On the landing page, you can set up your process app by…

Self-service Portal

Process App’s self-service portal offers information and allows users to check their request status. Process Apps that have only digital forms as a trigger will be available in the portal. Access Self-service Portal After the Admin adds end-users to the portal, an email notification is sent to end-users with the…

Simulate

You can simulate the process app by selecting a trigger. The primary purpose of the simulator is to test the workflow. It displays all triggers applicable to the process app and you can select a trigger to simulate. Simulate Process App To simulate your Process App, follow the below steps:…

Dashboard

The Dashboard gives an overview of your Process App. It allows you to track the real-time status of your application. You can find the details of the instances, tasks, usage metrics, and task trends on the dashboard. You can also filter the data based on a period (24 hours, 7…

Publish

End users can interact with a process app only when it is published. The Publish option allows you to make your Process App available to your end-users. Process App Status Process application goes through different stages before it is used by an end-user. It follows the life cycle as shown…

Notify

Notify event helps you notify users through the channels. To send notifications, you must configure channels (Bot, Email, API). Through these channels, you can deliver notifications to your users. Configure Notify Event To configure a Notify event in the process flow, follow the below steps: On the left pane, you…

Call a Subflow

Call a Subflow event allows you to invoke an independent process app. For example, let us consider process apps for loan/credit card payment requests which require OTP to authenticate and complete the process. Here, the OTP generation can be an independent application where any process app can invoke it and…

Events

Events are used to pause and resume actions in the process flow. It also helps you to notify the user of actions performed in the business process. There are two types of events involved in building a process flow: Call a Subflow – This event allows you to invoke an…

Connect to API

Connect to API integration is a service request made to a third-party application to help both applications communicate with each other to share the necessary information. With the Connect to API integration, you can access and send data from/to third-party applications. It allows you to perform the following actions: Get…