Search results for “composite”

Working with Composite Entities

Introduction & Use Case Composite Entities help you capture multiple entity values in a user utterance. These multiple entity values are optional and come in any order in the user utterance. Let us consider the below example. A travel agency receives a typical request, which can be of the form:…

Configure GenAI Node v2

Builder, Dialog Task

By default, the GenAI Node is disabled. To enable the node, see Dynamic Conversations Features. Add GenAI Node to a Dialog Task Steps to add the GenAI Node to a Dialog Task: Go to Build > Conversational Skills > Dialog Tasks and select the task that you are working with.…

GenAI Node (BETA)

Dialog Task

The GenAI Node lets you leverage the full potential of LLMs and Generative AI models to quickly build conversations that involve complex flows and also provide human-like experiences. You can define the entities you would like to collect and also the business rules that govern the collection of these entities.…

What’s New in XO v10.1

What's New

Learn about the new features and enhancements included in v10.1 of Kore.ai Experience Optimization Platform, released on April 16, 2023. The v10.1 of the Kore.ai XO Platform focuses on leveraging the power of Large Language Models and Generative AI to enable enterprises to create intelligent conversational experiences. The release offers…

Entity Rules

How Tos

Validating user input before processing goes a long way in improving the bot’s efficiency and user experience. While the entity type does impose some basic restrictions, these are not always sufficient and does not cater to the specific business requirements. Entity rules can be used for additional processing hints and…

8.0.x Release Details

What's New

This page gives full details of the various platform releases and the corresponding features that were updated/enhanced in version 8.0.x of the platform. v8.0.08 Jan 9th 2021 Minor Update This update was mainly aimed at addressing some minor bugs. Following is a list of few updates. Feature Enhancement Natural Language…

Adding the WhatsApp Business Messaging Channel

Channel Enablement

The platform allows you to enable your WhatsApp business app using the following messaging partners: Infobip GupShup Karix Netcore WhatsApp Cloud API Adding the WhatsApp Channel using Infobip Application To complete this procedure, you must already have an Infobip account. This is one of the messaging providers for enabling WhatsApp…

Bots Platform v6.2

What's New

Release 6.2 introduces Chatbot-IVR integration capability that enables developers to integrate conversational bots with your existing IVR systems. Also, in this release, we've made several signification additions to the Knowledge Graph and System Entities. Kore.ai Bots Platform now also lets developers customize the NLP parameters as every use-case demands a…

Entity Types

Dialog Task

The Entity Type provides the NLP Interpreter with the expected type of data from a user utterance to enhance recognition and system performance. The Kore.ai NLP interpreter extracts the entity from the user utterance. If the user does not enter a required entity, you can define a virtual assistant Response…

Batch Testing

Once you have built and trained your bot, the most important question that arises is how good is your bot’s learning model? So, evaluating your bot’s performance is important to delineate how good your bot understands the user utterances. The Batch Testing feature helps you discern the ability of your…