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  3. Advanced Topics
  4. Bots Admin Console
  5. User Management Module Overview
  6. Managing Your Groups

Managing Your Groups

On the Groups page in the User Management module, you can create and manage logical related groups of users, as well as importing groups, such as your company Active Directory groups.

You can create a custom group of users, for example, by geographical location, department title, or common interest. Groups are automatically created when you import organizational units using Active Directory.

The following illustration is an example of the Groups page in the User Management module.

User Management Module - Groups Page

Groups Page Columns

To sort the list of column values, click the Arrow Up up-arrow icon or Arrow Down down-arrow
icon to the right of a column name. The following list describes the columns displayed in the admin console table.

Group Name Displays the group name. Click a name in the Group Name column to edit the members of the selected group.
Description Displays the optional description of the group.
Source The source used to create the group. One of:

  • Local – The group was created manually in the User Management module.
  • AD – The group was imported or synchronized using Active Directory.
  • System – The group was created as a default group by Kore.ai, for example, everyone.
Membership Displays the number of group members as users, and the number of groups as child members of the parent group.Click the Users link to edit the list of Kore.ai users for the selected group.

Click the Groups link to edit the list of child groups in the parent group.

About the Action Bar

This section describes the commands available on the Action bar.

Using the Search Field
The list of entries in an admin console table can be very large depending on the size of your company, for example, a list of users. To find one or more specific users or groups, in the Search field, enter at least three characters to begin find-as-you-type. For example, enter product and any matching entries are displayed as shown in the following illustration.

Note: The number of search terms in a search query is unlimited, however, no more than the first 20 characters of each search term is used to return search results.


To view all entries, clear the search field, and then press the Enter key.

Using Add New
Click the  AddNewButton button to display the Create New User Group dialog to add a new Kore.ai group to your account. For more information, see Create a Group.
Using Delete

Click the deletebutton_74x30 button to delete one or more selected Kore.ai groups. For more information, see Delete a Group.

In This Section

Next Steps

You may need to add or remove users to or from your account. For more information, see Managing Your Users.

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