On the Groups page in the User Management module, you can create and manage logical related groups of users, as well as importing groups, such as your company Active Directory groups.
You can create a custom group of users, for example, by geographical location, department title, or common interest. Groups are automatically created when you import organizational units using Active Directory.
The following illustration is an example of the Groups page in the User Management module.
Groups Page Columns
icon to the right of a column name. The following list describes the columns displayed in the admin console table.
|Group Name||Displays the group name. Click a name in the Group Name column to edit the members of the selected group.|
|Description||Displays the optional description of the group.|
|Source||The source used to create the group. One of:
|Membership||Displays the number of group members as users, and the number of groups as child members of the parent group.Click the Users link to edit the list of Kore.ai users for the selected group.
Click the Groups link to edit the list of child groups in the parent group.
About the Action Bar
Using the Search Field
Note: The number of search terms in a search query is unlimited, however, no more than the first 20 characters of each search term is used to return search results.
To view all entries, clear the search field, and then press the Enter key.
Using Add New
Click the button to delete one or more selected Kore.ai groups. For more information, see Delete a Group.
In This Section
You may need to add or remove users to or from your account. For more information, see Managing Your Users.