This section will help you understand the purpose and process of Batch Testing feature.
Once you have built and trained your bot, the most important question that arises is how good is your bot’s learning model? So, evaluating your bot’s performance is important to delineate how good your bot understands the user utterances.
Batch Testing feature helps you discern the ability of your bot to correctly recognize the expected intents and entities from a given set of utterances. This involves execution of a series of tests to get a detailed statistical analysis and gauge the performance of your bot’s ML model. To conduct a batch test, you can use predefined test suites available in the builder or create your own custom test suites. Based on your requirement, the test suites can be run to view desired results.