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Kore.ai XO Platform
Virtual Assistants Overview
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Knowledge AI
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Knowledge Graph
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Build a Knowledge Graph
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Asana
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Bitly
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Confluence
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DHL
Configure
Templates
Freshdesk
Configure
Templates
Freshservice
Configure
Templates
Google Maps
Configure
Templates
Here
Configure
Templates
HubSpot
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Templates
JIRA
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Microsoft Graph
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Open AI
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Salesforce
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Shopify
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Configure Utah and Higher versions
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Enabling Languages
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HOW TOs
Build a Travel Planning Assistant
Travel Assistant Overview
Create a Travel Virtual Assistant
Design Conversation Skills
Create an ‘Update Booking’ Task
Create a Change Flight Task
Build a Knowledge Graph
Schedule a Smart Alert
Design Digital Skills
Configure Digital Forms
Configure Digital Views
Train the Assistant
Use Traits
Use Patterns
Manage Context Switching
Deploy the Assistant
Use Bot Functions
Use Content Variables
Use Global Variables
Use Web SDK
Build a Banking Assistant
Design Conversation Skills
Create a Sample Banking Assistant
Create a Transfer Funds Task
Create a Update Balance Task
Create a Knowledge Graph
Set Up a Smart Alert
Design Digital Skills
Configure Digital Forms
Configure Digital Views
Add Data to Data Tables
Update Data in Data Tables
Add Data from Digital Forms
Train the Assistant
Composite Entities
Use Traits
Use Patterns for Intents & Entities
Manage Context Switching
Deploy the Assistant
Configure an Agent Transfer
Use Assistant Functions
Use Content Variables
Use Global Variables
Intent Scoping using Group Node
Analyze the Assistant
Create a Custom Dashboard
Use Custom Meta Tags in Filters
APIs & SDKs
API Reference
API Introduction
Rate Limits
API List
koreUtil Libraries
SDK Reference
SDK Introduction
Web SDK
How the Web SDK Works
SDK Security
SDK Registration
Web Socket Connect and RTM
Tutorials
Widget SDK Tutorial
Web SDK Tutorial
BotKit SDK
BotKit SDK Deployment Guide
Installing the BotKit SDK
Using the BotKit SDK
SDK Events
SDK Functions
Installing Botkit in AWS
Tutorials
BotKit - Blue Prism
BotKit - Flight Search Sample VA
BotKit - Agent Transfer

ADMINISTRATION
Intro to Bots Admin Console
Administration Dashboard
User Management
Managing Your Users
Managing Your Groups
Role Management
Manage Data Tables and Views
Bot Management
Enrollment
Inviting Users
Sending Bulk Invites to Enroll Users
Importing Users and User Data
Synchronizing Users from Active Directory
Security & Compliance
Using Single Sign-On
Two-Factor Authentication for Platform Access
Security Settings
Cloud Connector
Analytics for Bots Admin
Billing
  1. Home
  2. Docs
  3. Virtual Assistants
  4. SDKs
  5. SDK App Registration

SDK App Registration

This topic describes how to register your application and generate credentials for your clients that are required to exchange messages between your application and the Kore.ai XO Platform.

When you register your app, you will need to select a security algorithm:

  • HS256 / HS512 – XO Platform generates and displays the Client ID and Client Secret necessary to generate the JWT token from your server.
  • RS256 / RS512 – Upload your public key to the platform and use the private key to generate the signature from your server.

To register an app:

  1. Open the assistant that you are working with.
  2. Select the Deploy tab from the top menu.
  3. From the left menu, click Channel > Web/Mobile Client.

  4. In the Select App drop-down list, select your existing app registration or click Create App to create a new app.

  5. In the Name field, enter the name for the app registration used in Bot Builder. For example, weather app.
  6. Select one of these scopes for the app:
    • Allow anonymous users to chat with the bot: Enables anonymous users to interact with the bot.
    • Auto register new users on Kore.ai Bots Platform: Select to control the auto-user registration in Kore.ai if the user assertion is unknown.
  7. In the JWT Signing Algorithms Used For Client App Authentication drop-down list, select one of the following security algorithms:
    • RS256/RS512: Select to enable the Public Key. The Private key, used for encryption, is provided by the user, and the Public key, used for decryption, is provided by the Platform. Both the keys have to be used for generating the token. The Public Key is used by the XO Platform to authenticate the client application.
    • HS256/HS512: Select to generate a Secret Key and a Client ID. The Client ID is required for app initialization, and the Secret Key is used by the XO Platform to authenticate the client application.
  8. (Optional) In the Push Notifications section, click Enable and then specify a URL to send the notifications.
  9. When you Enable the Push Notifications, you can select one of the following options to manage the notifications:
    • All Messages – Sends push notifications for all conversation messages to the client app.
    • Message Delivery Failures – Sends push notifications for failure scenarios such as WebSocket Disconnected, App is Killed, and Message Delivery Failure.
  10. To customize the display messages for the push notifications messages sent to the client app, select one of the following options:
    • Send Original Messages – Sends the actual conversation message as part of the push notification.
    • Show a standard message from standard responses – Sends a generic message instead of the original message.
    • Click Manage Responses to add custom messages in the push notification. To learn more about adding responses, see Default Standard Responses and Default Conversations.
  11. Click Save and then Create. The app registration details appear.
  12. To copy the app registration details to the clipboard for your application, you can click Copy for Bot Name, Bot ID, and Client ID. For Client Secret, click View, and then click Copy.
  13. In the Allow Alert Task Setup section, select Yes to enable your application users to set up their own alert tasks using the web client. By default, this setting is disabled for web client users, but mobile client users can always setup their own alerts.
  14. In the Enable Channel section, select Yes to enable the channel immediately after saving.
  15. Click Save to save the settings and close the Web/Mobile Client Channel page.

The Channel Information updated successfully message is displayed on the top-right corner of the page.

Once the app is registered, you can implement it using one of the methods presented under App Details, as follows:

  1. Share the URL with the users to interact with your virtual assistant.
  2. Embed HTML: Copy and paste the HTML code before the end of the BODY tag on every page of the application where you want to display the chat widget. Know more

SDK App Registration

This topic describes how to register your application and generate credentials for your clients that are required to exchange messages between your application and the Kore.ai XO Platform.

When you register your app, you will need to select a security algorithm:

  • HS256 / HS512 – XO Platform generates and displays the Client ID and Client Secret necessary to generate the JWT token from your server.
  • RS256 / RS512 – Upload your public key to the platform and use the private key to generate the signature from your server.

To register an app:

  1. Open the assistant that you are working with.
  2. Select the Deploy tab from the top menu.
  3. From the left menu, click Channel > Web/Mobile Client.

  4. In the Select App drop-down list, select your existing app registration or click Create App to create a new app.

  5. In the Name field, enter the name for the app registration used in Bot Builder. For example, weather app.
  6. Select one of these scopes for the app:
    • Allow anonymous users to chat with the bot: Enables anonymous users to interact with the bot.
    • Auto register new users on Kore.ai Bots Platform: Select to control the auto-user registration in Kore.ai if the user assertion is unknown.
  7. In the JWT Signing Algorithms Used For Client App Authentication drop-down list, select one of the following security algorithms:
    • RS256/RS512: Select to enable the Public Key. The Private key, used for encryption, is provided by the user, and the Public key, used for decryption, is provided by the Platform. Both the keys have to be used for generating the token. The Public Key is used by the XO Platform to authenticate the client application.
    • HS256/HS512: Select to generate a Secret Key and a Client ID. The Client ID is required for app initialization, and the Secret Key is used by the XO Platform to authenticate the client application.
  8. (Optional) In the Push Notifications section, click Enable and then specify a URL to send the notifications.
  9. When you Enable the Push Notifications, you can select one of the following options to manage the notifications:
    • All Messages – Sends push notifications for all conversation messages to the client app.
    • Message Delivery Failures – Sends push notifications for failure scenarios such as WebSocket Disconnected, App is Killed, and Message Delivery Failure.
  10. To customize the display messages for the push notifications messages sent to the client app, select one of the following options:
    • Send Original Messages – Sends the actual conversation message as part of the push notification.
    • Show a standard message from standard responses – Sends a generic message instead of the original message.
    • Click Manage Responses to add custom messages in the push notification. To learn more about adding responses, see Default Standard Responses and Default Conversations.
  11. Click Save and then Create. The app registration details appear.
  12. To copy the app registration details to the clipboard for your application, you can click Copy for Bot Name, Bot ID, and Client ID. For Client Secret, click View, and then click Copy.
  13. In the Allow Alert Task Setup section, select Yes to enable your application users to set up their own alert tasks using the web client. By default, this setting is disabled for web client users, but mobile client users can always setup their own alerts.
  14. In the Enable Channel section, select Yes to enable the channel immediately after saving.
  15. Click Save to save the settings and close the Web/Mobile Client Channel page.

The Channel Information updated successfully message is displayed on the top-right corner of the page.

Once the app is registered, you can implement it using one of the methods presented under App Details, as follows:

  1. Share the URL with the users to interact with your virtual assistant.
  2. Embed HTML: Copy and paste the HTML code before the end of the BODY tag on every page of the application where you want to display the chat widget. Know more
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