To fetch the status of a proactive notification triggered via the async webhook channel. 

Method	GET
Endpoint	{{host}}/api/public/bot/{{streamId}}/notifyV2/status/{{dockstatusId}}
Content Type	application/json
Authorization	auth: {{JWT}} See How to generate the JWT Token.
API Scope	Bot Builder: Proactive Messages Admin Console: Channel Management > Proactive Messages

 

Path Parameters

PARAMETER	DESCRIPTION	MANDATE
host	The environment URL. For example, https://platform.kore.ai	Required
BotId	Bot ID or Stream ID can be accessed under General Settings on the Bot Builder. Note: This is required only for Bot Builder API scope of Proactive Messages.	Required
requestId	The unique ‘Request ID’ returned by the Proactive Notifications API to track the progress.	Required

 

Sample Request

curl --location 'https://{{host}}/api/public/bot/{{StreamId}}/notifyV2/status/{{dockstatusId}}' \

--header 'auth: {{jwt-token}}' \

Body Parameters

No body parameters are passed.

 

Sample Response

{
   "statusLogs": [
       {
           "_id": "nl-64c2a45e-1700-58f5-a474-add8bfc86f13",
           "streamId": "st-736ff917-d836-55b4-9a6b-3dad20c09af3",
           "messagestoreId": "ms-71acc889-b3ad-59be-9c51-865a76f24972",
           "comments": "Notification has been sent successfully",
           "koreId": "u-a1414a00-5089-5009-9365-dd3a6a09f107",
           "channelId": "gangasivakrishna@kore.com",
           "channel": "ivr",
           "originalId": "gangasivakrishna@kore.com",
           "requestId": "ds-adddc869-d773-5785-9c6a-cfe1cbd9df1b",
           "status": "SUCCESS",
           "createdBy": "u-ecff03e8-ba90-532e-ab7b-209082d91936",
           "createdOn": "2025-05-26T05:53:22.883Z",
           "__v": 0
       },
       {
           "_id": "nl-6f6a927d-a61b-50df-8089-25937ff610f8",
           "streamId": "st-736ff917-d836-55b4-9a6b-3dad20c09af3",
           "messagestoreId": "ms-7967b15a-e716-5d62-851c-f5d92781efb2",
           "comments": "Notification has been sent successfully",
           "koreId": "u-8490f9d4-193c-576b-a746-5974688f42a7",
           "channelId": "gangasivakrishna.palla@kore.com",
           "channel": "ivr",
           "originalId": "gangasivakrishna.palla@kore.com",
           "requestId": "ds-adddc869-d773-5785-9c6a-cfe1cbd9df1b",
           "status": "SUCCESS",
           "createdBy": "u-ecff03e8-ba90-532e-ab7b-209082d91936",
           "createdOn": "2025-05-26T05:53:22.954Z",
           "__v": 0
       }
   ],
   "count": 2,
   "status": "SUCCESS",
   "streamId": "st-736ff917-d836-55b4-9a6b-3dad20c09af

3"
}