Integrations

The XO Platform lets you easily connect with the Azure OpenAI instance to find answers to your general queries. The Platform supports all common actions on Azure with ready-to-use pre-built dialog templates. This article explains how to authorize and enable the Azure OpenAI action and install the pre-built templates. Authorizations…

You can use Microsoft Graph to create, view, and update events and to-do lists, and send emails to users. Click the Microsoft Graph link to learn more. . This article explains how to enable, authorize, configure, and install the Microsoft Graph pre-built templates. Authorizations Supported The Kore.ai XO Platform supports…

You can use the Prebuilt Action Templates from your Microsoft Graph integration to auto-create dialog tasks and test them using the Talk to Bot option. Steps to create a dialog task using Microsoft Graph action templates: Go to Build > Conversation Skills > Dialog Tasks. Click Create a Dialog Task.…

You can use the Prebuilt Action Templates from your Freshservice integration to auto-create dialog tasks and test them using the Talk to Bot option. Steps to create a dialog task using Freshservice action templates: Go to Build > Conversation Skills > Dialog Tasks. Click Create a Dialog Task. On the…

The XO Platform lets you easily connect the Freshservice integration to allow you to create, view, update, and delete tickets in the system to manage your IT services. Click the Freshservice link to learn more. This document explains the Freshservice configuration steps to enable, authorize, configure, and install the pre-built…

You can use the Prebuilt Action Templates from your JIRA integration to auto-create dialog tasks and test them using the Talk to Bot option. Step to create a dialog task using the JIRA action templates: Go to Build > Conversation Skills > Dialog Tasks. Click Create a Dialog Task. On…

The XO Platform lets you easily connect the JIRA integration to create, view, update and delete issues. Click the JIRA link to learn more. This article explains how to authorize and enable the JIRA action and install the pre-built templates. Authorizations Supported The Kore.ai XO Platform supports basic authentication to…

You can use the Prebuilt Action Templates from your Freshdesk integration to auto-create dialog tasks and test them using the Talk to Bot option. Steps to create a dialog task using the Freshdesk action templates: Go to Build > Conversation Skills > Dialog Tasks. Click Create a Dialog Task. On…

The XO Platform lets you easily connect the Freshdesk integration to create, view, update, search and delete tickets. Click the Freshdesk link to learn more. This article explains how to authorize and enable the Freshdesk action and install the pre-built templates. Authorizations Supported The Kore.ai XO Platform supports basic authentication…

You can use the Prebuilt Action Templates from your Stripe integration to auto-create dialog tasks and test them using the Talk to Bot option. Steps to create a dialog task using the Stripe action templates: Go to Build > Conversation Skills > Dialog Tasks. Click Create a Dialog Task. On…