Integrations

You can use the Prebuilt Action Templates from your Zendesk integration to auto-create dialog tasks and test them using the Talk to Bot option. Steps to create a dialog task using the Zendesk action templates: Go to Build > Conversation Skills > Dialog Tasks. Click Create a Dialog Task. On…

You can use the Prebuilt Action Templates from your DHL integration to auto-create dialog tasks and test them using the Talk to Bot option. Steps to create a dialog task using the DHL action templates: Go to Build > Conversation Skills > Dialog Tasks. Click Create a Dialog Task. On…

The Kore.ai XO Platform lets you easily connect your DHL instance to find information regarding DHL Locations and Track Shipments. This document explains how to authorize and enable the DHL action and install the pre-built templates. Authorizations Supported The Kore.ai XO Platform supports basic authentication to allow DHL integration to…

You can use the Prebuilt Action Templates from your Google Maps integration to auto-create dialog tasks and test them using the Talk to Bot option. Steps to create a dialog task using the Google Maps action templates: Go to Build > Conversation Skills > Dialog Tasks. Click Create a Dialog…

The Kore.ai XO Platform lets you easily connect with Google Maps to find information regarding accurate Locations and places. This document explains how to authorize and enable the Google Maps action and install the pre-built templates. Authorizations Supported The Kore.ai XO Platform supports basic authentication to allow Google Maps integration…

You can use the Prebuilt Action Templates from your Shopify integration to auto-create dialog tasks and test them using the Talk to Bot option. Steps to create a dialog task using the Shopify action templates: Go to Build > Conversation Skills > Dialog Tasks. Click Create a Dialog Task. On…

The Kore.ai XO Platform lets you easily connect your Shopify Shop instance to find information regarding Customers, Products, and Orders. This document explains how to authorize and enable the Shopify action and install the pre-built templates. Authorizations Supported The Kore.ai XO Platform supports basic authentication to allow Shopify integration to…

NiceInContact CXone virtual agent (user) hub simplifies the deployment of conversational virtual assistants and agents for customer self-service. Kore.ai XO Platform’s NiceInContact Agent integration allows you to seamlessly hand off the virtual assistant conversations to your live agents on Nice Chat. Use the configuration steps below as general guidelines to…

You can use the Prebuilt Action Templates from your Azure OpenAI integration to auto-create dialog tasks and test them using the Talk to Bot option. Steps to create a dialog task using the Azure OpenAI action templates: Go to Build > Conversation Skills > Dialog Tasks. Click Create a Dialog…

The XO Platform lets you easily connect with the Azure OpenAI instance to find answers to your general queries. The Platform supports all common actions on Azure with ready-to-use pre-built dialog templates. This article explains how to authorize and enable the Azure OpenAI action and install the pre-built templates. Authorizations…