Search results for “alert task authorization”

Role Management

Roles and Permissions help in organizing the developer community based on the scope of their work. By default the roles of Master Admin, Bot Owner, Bot Developer and Bot Tester are created by the system. Each role has set of permissions allowed. You can edit the permission settings for Bot…

Using XO Platform APIs

API Guide

The XO Platform allows you to develop Virtual Assistants using secured APIs. All key developer activities like creation, import and export, training, and publishing are available using these APIs. Key account management activities like managing XO Platform access, managing admin, and roles can also be performed via secured public APIs.…

NLP Settings and Guidelines

Natural Language

This article provides you with some essential guidelines to help you optimize your workflow with the XO Platform’s NLP, and thus improve your VA’s performance. For this purpose, we also recommend that you read NLP Overview and Optimizing NLP. Intent Naming Guidelines Follow the below guidelines when naming your task…

Adding WebHook as a channel

Channel Enablement

Webhook channel provides a generic integration framework to connect your virtual assistant with any external communication systems. Kore.ai XO Platform provides standard request and response APIs to send and receive messages in text format. The end user’s input through a voice, keypad, or any other means must be converted to…

Kore.ai Web SDK Tutorial

SDKs

This tutorial is an end-to-end walkthrough for setting up and running an instance of the Kore.ai Bots Web SDK which is a collection of libraries that you can use to integrate Kore.ai bots with your own web applications. Web SDK Tutorial Overview In this tutorial, you will install a Kore.ai…

Service Node

Dialog Task

The Service Node is a component type in a dialog task that you can use to add an API service to make REST or SOAP requests to third-party web services. You can use this node when you have the parameters needed for the API request using an entity or other…

Adding an Intercom Bot

Adding Bots

Kore.ai provides integration for a built-in Intercom Bot that you can use to display message notifications and execute tasks directly from your messaging channel such as Kore.ai Messenger. To use the Intercom Bot, you just need to add the Bot to your channel and then configure the settings for the Bot, such as authentication to access Intercom and…