Security & Compliance

On the Enterprise Key page in the Security & Control module of the Bots Admin Console, you can view, or regenerate your enterprise data encryption key. By default, enterprise data, including user data, is automatically encrypted using this key when stored on Kore.ai servers. The encryption key is reissued every…

Bring Your Own Key (BYOK) encryption in Kore’s public cloud SaaS enables enterprises to retain complete control over their encryption keys while protecting sensitive data. With BYOK, organizations use their own Customer Master Keys (CMKs) to encrypt application and bot data, ensuring stronger security and compliance. Kore’s BYOK solution integrates with external key…

Apart from the sign-on, and other security settings (see here for details), you can modify the following default security & control settings for your account: Data retention period Context persistence IP address restriction Data Retention The end-user interaction data from Standard accounts/workspaces is removed as per Kore.ai’s retention policy. It…

On the Kore.ai Single Sign-On page, in the Security & Control module of the Bots Admin Console, you can configure Single Sign-On (SSO) authentication for your Kore.ai managed users using the following: OpenID Connect Security Assertion Markup Language (SAML) WS-Federation sign-on protocol. SSO enables easy access to the Kore.ai application using your existing identity provider.…

In the Security & Control module of the Kore.ai Bots Admin Console, configure Single Sign-On (SSO) authentication for your domain users (see here), configure and install the Kore.ai Connector agent for Bot communications between Kore.ai and your on-premises applications using custom Kore.ai Bots (see here), obtain and reset the enterprise key…