はじめに
対話型AIプラットフォーム
チャットボットの概要
自然言語処理(NLP)
ボットの概念と用語
クイックスタートガイド
プラットフォームへのアクセス
ボットビルダーの操作
リリースノート
最新バージョン(英語)
以前のバージョン(英語)
廃止機能(英語)
コンセプト
設計
ストーリーボード
ダイアログタスク
ダイアログタスクとは
ダイアログビルダー
ノードタイプ
インテントノード
ダイアログノード
エンティティノード
フォームノード
確認ノード
ロジックノード
ボットアクションノード
サービスノード
Webhookノード
スクリプトノード
グループノード
エージェント転送ノード
ユーザープロンプト
音声通話プロパティ
イベント ハンドラー
ナレッジグラフ
ナレッジグラフの抽出
ナレッジグラフの構築
ボットにナレッジグラフを追加
グラフの作成
ナレッジグラフの構築
既存のソースからFAQを構築
通知タスク
スモールトーク
デジタルスキル
デジタルフォーム
デジタルビュー
デジタルビューとは
パネル
ウィジェット
トレーニング
トレーニングとは
機械学習
機械学習とは
モデル検証
ファンダメンタルミーニング
ナレッジグラフ
示唆
ランキングおよび解決
NLPの詳細設定
NLPのガイドライン
インテリジェンス
インテリジェンスとは
コンテキスト
コンテキストインテント
割り込み
複数インテントの検出
エンティティの変更
デフォルトの会話
センチメント管理
トーン分析
テストとデバッグ
ボットと会話
発話テスト
バッチテスト
会話テスト
デプロイ
チャネル
公開
分析
ボットの分析
NLPメトリクス
会話フロー
Usage Metrics
封じ込め測定
カスタムダッシュボード
カスタムダッシュボードとは
メタタグ
カスタムダッシュボードとウィジェット
LLM and Generative AI
Introduction
LLM Integration
Kore.ai XO GPT Module
Prompts & Requests Library
Co-Pilot Features
Dynamic Conversations Features
ユニバーサルボット
ユニバーサルボットとは
ユニバーサルボットの定義
ユニバーサルボットの作成
ユニバーサルボットのトレーニング
ユニバーサルボットのカスタマイズ
他言語の有効化
ストア
プラントと使用
Overview
Usage Plans
Support Plans
Invoices
管理
ボット認証
複数言語対応ボット
個人を特定できる情報の編集
ボット変数の使用
IVRのシステム連携
一般設定
ボット管理
ハウツー
会話スキルの設計
バンキングボットを作成
バンキングボット – 資金の振り替え
バンキングボット – 残高を更新
ナレッジグラフを構築
スマートアラートの予約方法
Integrations
Actions
Actions Overview
Asana
Configure
Templates
Azure OpenAI
Configure
Templates
BambooHR
Configure
Templates
Bitly
Configure
Templates
Confluence
Configure
Templates
DHL
Configure
Templates
Freshdesk
Configure
Templates
Freshservice
Configure
Templates
Google Maps
Configure
Templates
Here
Configure
Templates
HubSpot
Configure
Templates
JIRA
Configure
Templates
Microsoft Graph
Configure
Templates
Open AI
Configure
Templates
Salesforce
Configure
Templates
ServiceNow
Configure
Templates
Stripe
Configure
Templates
Shopify
Configure
Templates
Twilio
Configure
Templates
Zendesk
Configure
Templates
Agents
Agent Transfer Overview
Custom (BotKit)
Drift
Genesys
Intercom
NiceInContact
NiceInContact(User Hub)
Salesforce
ServiceNow
Configure Tokyo and Lower versions
Configure Utah and Higher versions
Unblu
External NLU Adapters
Overview
Dialogflow Engine
Test and Debug
デジタルスキルの設計
デジタルフォームの設定方法
デジタルビューの設定方法
データテーブルのデータの追加方法
データテーブルのデータの更新方法
Add Data from Digital Forms
ボットのトレーニング
示唆の使用方法
インテントとエンティティのパターンの使用方法
コンテキスト切り替えの管理方法
ボットのデプロイ
エージェント転送の設定方法
ボット関数の使用方法
コンテンツ変数の使用方法
グローバル変数の使用方法
ボットの分析
カスタムダッシュボードの作成方法
カスタムタグを使ってフィルタリング
Data
Overview
Data Table
Table Views
App Definitions
Data as Service
Build a Travel Planning Assistant
Travel Assistant Overview
Create a Travel Virtual Assistant
Design Conversation Skills
Create an ‘Update Booking’ Task
Create a Change Flight Task
Build a Knowledge Graph
Schedule a Smart Alert
Design Digital Skills
Configure Digital Forms
Configure Digital Views
Train the Assistant
Use Traits
Use Patterns
Manage Context Switching
Deploy the Assistant
Use Bot Functions
Use Content Variables
Use Global Variables
Use Web SDK
Build a Banking Assistant
Migrate External Bots
Google Dialogflow Bot
APIs & SDKs
API Reference
API Introduction
Rate Limits
API List
koreUtil Libraries
SDK Reference
SDK Introduction
Web SDK
How the Web SDK Works
SDK Security
SDK Registration
Web Socket Connect and RTM
Tutorials
Widget SDK Tutorial
Web SDK Tutorial
BotKit SDK
BotKit SDK Deployment Guide
Installing the BotKit SDK
Using the BotKit SDK
SDK Events
SDK Functions
Tutorials
BotKit - Blue Prism
BotKit - Flight Search Sample VA
BotKit - Agent Transfer
  1. ホーム
  2. Docs
  3. Virtual Assistants
  4. Channel Enablement
  5. Adding the Yammer Channel

Adding the Yammer Channel

To add Yammer as a channel to your Kore.ai bot, you must create an app in Yammer and enable the platform to receive messages. Adding the Yammer channel to your Kore.ai bot allows end-users of your bot to interact with your bot using their Yammer accounts. To add the Yammer channel to your bot, you must:

  1. Register an App – To enable Yammer as a channel for your bot, create an app on Yammer. Log in to your Yammer developer account to Register New App. Initially, to enable the Yammer channel, you must create and register for a developer account in the Yammer Developer portal.
  2. Enter the Redirect URL – Copy the Redirect URL provided in the Configurations tab of the Yammer channel page in the Bot Builder and enter it in the Redirect URL field to proceed with creating an app on Yammer.

Important: The Callback/Redirect URL now includes the streamid in the API request to identify the virtual assistant being accessed. When an incoming request is qualified with this identifier, it helps with traceability, troubleshooting, and remediation at the network level during anomalies like malicious calls or unusual bot activity.

  1. Get App Information – Go to the App Details page to get and reserve the Channel ID and Channel Secret for your channel configuration.
  2. Deploy Bot to your Enterprise – To allow your enterprise users to discover the bot in the App Directory, you can deploy the bot by updating the App Directory section.
  3. Authorize – You must Authorize the bot from the Configurations tab on the Yammer Channel page in the bot builder. This allows you to generate a developer access token to enable the Kore.ai bot platform to access the app.
  4. Enable Channel – After setting up the Yammer app and entering configuration data in Bot Builder, enable the channel.

To add the Yammer channel, follow the below steps:

  1. In the Bots section of the Bot Builder, click the bot you want to add the Yammer channel to.
  2. On the Channels tab, click the Yammer icon. The Yammer Channel page is displayed.
  3. In a new browser tab, log in to your Yammer Developer account and go to the My Apps section to register a new app.
  4. To create an app, click Register New App. Enter the required details in the listed fields.
  5. Copy the Redirect URL from Configurations tab of the Yammer Channel page and enter it in Redirect URL field.
  6. Click Continue to create the app.
  7. After app creation, you are redirected to the App Details page. Capture the Client ID and Client Secret of your Yammer channel and provide them in the Configurations tab of LINE channel page.
  8. To deploy bot to your enterprise, go to the App Directory section and enter the required information in the respective fields.
  9. Click Deploy to deploy the bot to your enterprise users.
  10. Go to the Configurations tab on the Yammer channel page to complete the channel setup.
  11. Click Authorize to generate a developer access token which enables Kore.ai bot platform to access the App. Enter all the details in other required fields. Select Yes and click Save to enable Yammer Channel.

Edit Yammer Channel

To edit the Yammer channel, follow the below steps:

  1. Hover over the channel and click to modify. You can make necessary updates to your channel configurations and save them.
  2. You can also disable or delete the channel information by clicking the Settings icon as shown in the image.

    Select one of the following commands to modify the channel:
    • Disable/Enable – Click Disable to temporarily disable the use of the Yammer channel for your bot. To enable the use of the Yammer channel, Click Enable.
    • Delete – Click Delete. On the Delete Confirmation dialog box, click OK to permanently delete the bot channel configuration.
Warning: This operation is permanent and cannot be undone.

On this Page

Adding the Yammer Channel

To add Yammer as a channel to your Kore.ai bot, you must create an app in Yammer and enable the platform to receive messages. Adding the Yammer channel to your Kore.ai bot allows end-users of your bot to interact with your bot using their Yammer accounts. To add the Yammer channel to your bot, you must:

  1. Register an App – To enable Yammer as a channel for your bot, create an app on Yammer. Log in to your Yammer developer account to Register New App. Initially, to enable the Yammer channel, you must create and register for a developer account in the Yammer Developer portal.
  2. Enter the Redirect URL – Copy the Redirect URL provided in the Configurations tab of the Yammer channel page in the Bot Builder and enter it in the Redirect URL field to proceed with creating an app on Yammer.

Important: The Callback/Redirect URL now includes the streamid in the API request to identify the virtual assistant being accessed. When an incoming request is qualified with this identifier, it helps with traceability, troubleshooting, and remediation at the network level during anomalies like malicious calls or unusual bot activity.

  1. Get App Information – Go to the App Details page to get and reserve the Channel ID and Channel Secret for your channel configuration.
  2. Deploy Bot to your Enterprise – To allow your enterprise users to discover the bot in the App Directory, you can deploy the bot by updating the App Directory section.
  3. Authorize – You must Authorize the bot from the Configurations tab on the Yammer Channel page in the bot builder. This allows you to generate a developer access token to enable the Kore.ai bot platform to access the app.
  4. Enable Channel – After setting up the Yammer app and entering configuration data in Bot Builder, enable the channel.

To add the Yammer channel, follow the below steps:

  1. In the Bots section of the Bot Builder, click the bot you want to add the Yammer channel to.
  2. On the Channels tab, click the Yammer icon. The Yammer Channel page is displayed.
  3. In a new browser tab, log in to your Yammer Developer account and go to the My Apps section to register a new app.
  4. To create an app, click Register New App. Enter the required details in the listed fields.
  5. Copy the Redirect URL from Configurations tab of the Yammer Channel page and enter it in Redirect URL field.
  6. Click Continue to create the app.
  7. After app creation, you are redirected to the App Details page. Capture the Client ID and Client Secret of your Yammer channel and provide them in the Configurations tab of LINE channel page.
  8. To deploy bot to your enterprise, go to the App Directory section and enter the required information in the respective fields.
  9. Click Deploy to deploy the bot to your enterprise users.
  10. Go to the Configurations tab on the Yammer channel page to complete the channel setup.
  11. Click Authorize to generate a developer access token which enables Kore.ai bot platform to access the App. Enter all the details in other required fields. Select Yes and click Save to enable Yammer Channel.

Edit Yammer Channel

To edit the Yammer channel, follow the below steps:

  1. Hover over the channel and click to modify. You can make necessary updates to your channel configurations and save them.
  2. You can also disable or delete the channel information by clicking the Settings icon as shown in the image.

    Select one of the following commands to modify the channel:
    • Disable/Enable – Click Disable to temporarily disable the use of the Yammer channel for your bot. To enable the use of the Yammer channel, Click Enable.
    • Delete – Click Delete. On the Delete Confirmation dialog box, click OK to permanently delete the bot channel configuration.
Warning: This operation is permanent and cannot be undone.
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