Bot Functions is a feature that uses a custom Script file that enables you to collate and manage reusable utility JavaScript functions that can be used by different tasks, nodes, and other elements. Once you upload a custom script file to the assistant, it reduces the redundant development efforts by making all the functions in the file accessible anywhere in the assistant.

Using the Custom Script File

Let’s consider one use case from a Travel Planning Assistant, to understand how you can leverage the custom script file to reduce development overhead considerably. Take a look at the following conversation flow of this assistant, that frequently presents customers with options to make a choice. In the below chat, the assistant first prompts the user to select what they want to book, by clicking Flight or Hotel, and then also prompts them to select a Fare, such as Economy, Premium Economy or First Class. 

You can observe that both the booking and fare options in the above chat are identical in functionality, but only the choices that they show differ. Instead of hard-coding the functionality of the button template into each node, you can write a function in the custom script file that can be invoked by these nodes by passing options. Below is the sample function script to accomplish the functionality.

function custTemplatel(info){
var message = {
"type": "template",
"payload": {
"template_type": "button",
"text": "Select an option",
"subText": "3utton Template
"buttons": []}
};
for (i = 0; i < info.length; i++)
var button = {
"type": "postback", 
"title": info[i], 
"payload": "payloadl"
):
message.payload.buttons.push(button);
}
return JSON.stringify(message);
}

This is how the function can be called from the nodes:

var info =["Flight","Hotel"]; 
print(custTemplatel(info));|

Uploading a Custom Script File

Follow these steps to upload the script file to the assistant:

1. Select the Build tab from the top menu
2. From the left menu, select Configurations > Bot Functions
3. Under Custom Script, click Import.
4. On the Import Custom Script dialog, click Browse and navigate to the script file in your local machine. Click Import.
5. After the import is successful, click Done.

Updating the Custom Script File

You can add or modify functions in the custom script file by downloading the file, making changes, and then importing it back to the assistant. Importing a new custom script file replaces the existing file, which cannot be retrieved later. Therefore, we recommend you exercise caution and keep a copy of the downloaded file for backup.

1. Select the Build tab from the top menu.
2. From the left menu, select Configurations > Bot Functions.
3. Under the Custom Script, click Download to save a copy of the file on your local computer.
4. After you make changes to the file, click Import New.
5. Click Browse to the location of the custom script file on your local computer and then click Import.
6. Click Done when the import is complete.