Integrations

You can use the Prebuilt Action Templates from your Twilio Verify integration to auto-create dialog tasks and test them using the Talk to Bot option. Steps to create a dialog task using the Twilio Verify action templates: Go to Build > Conversation Skills > Dialog Tasks. Click Create a Dialog…

The XO Platform lets you easily connect the Twilio Verify to send SMS, start verification and check verification. Click the Twilio Verify link to know more. This article explains how to authorize and enable the Twilio Verify action and install the pre-built templates. Authorizations Supported The Kore.ai XO Platform supports…

NiceInContact is a customer experience (CX) platform. It helps companies and consumers create an end-to-end CX approach, combining digital entry points, prepared agents, and a complete performance suite. Kore.ai XO Platform’s NiceInContact Agent integration allows you to seamlessly hand off the virtual assistant conversations to your live agents on Nice…

You can use the Prebuilt Action Templates from your BambooHR integration to auto create dialog tasks and test them using the Talk to Bot option. Steps to create a dialog task using the BambooHR action templates: Go to Build > Conversation Skills and then click the Dialog Tasks. Click the…

Salesforce is used for various needs of different teams in an organization, such as marketing, sales, commerce, service, and IT work as one from anywhere using the chat module. Kore.ai XO Platform’s Salesforce Agent integration allows you to seamlessly hand off the virtual assistant conversations to your live agents on…

Drift is a conversation cloud platform. It helps marketing and sales teams to connect with customers easily through the conversation chat module. Kore.ai XO Platform’s Drift Agent integration allows you to seamlessly hand off the virtual assistant conversations to your live agents on Drift. Use the configuration steps below as…

You can use the Prebuilt Action Templates from your OpenAI integration to auto-create dialog tasks and test them using the Talk to Bot option. Steps to create a dialog task using OpenAI action templates: Go to Build > Conversation Skills > Dialog Tasks. Click Create a Dialog Task. On the Dialog…

The XO Platform lets you easily connect the HubSpot integration to create, view, and update employees. You can also search and view time off requests, who is out and update request status using the pre-built templates.  This document explains how to enable, authorize, configure, and install the BambooHR prebuilt templates.…

The XO Platform lets you easily connect with OpenAI to generate answers to your queries and extract skills from documents. This article explains how to authorize and enable the OpenAI action and install the pre-built templates. Authorizations Supported The Kore.ai XO Platform supports basic authentication to allow OpenAI integration to…

The Dialogflow engine is responsible for understanding user inputs and providing relevant responses based on pre-defined intents and entities. It uses natural language processing (NLP) and machine learning algorithms to identify the user’s intent and extract relevant information from their inputs. It also enables developers to build complex conversational flows,…