Integrations

Configuring the Microsoft Graph Action

You can use Microsoft Graph to create, view, and update events and to-do lists, and send emails to users. Click the Microsoft Graph link to learn more. . This article explains how to enable, authorize, configure, and install the Microsoft Graph pre-built templates. Authorizations Supported The Kore.ai XO Platform supports…

Using the Microsoft Graph Action Templates

You can use the Prebuilt Action Templates from your Microsoft Graph integration to auto-create dialog tasks and test them using the Talk to Bot option. Steps to create a dialog task using Microsoft Graph action templates: Go to Build > Conversation Skills > Dialog Tasks. Click Create a Dialog Task.…

Using the Freshservice ITSM Action Templates

You can use the Prebuilt Action Templates from your Freshservice integration to auto-create dialog tasks and test them using the Talk to Bot option. Steps to create a dialog task using Freshservice action templates: Go to Build > Conversation Skills > Dialog Tasks. Click Create a Dialog Task. On the…

Configuring the Freshservice ITSM Action

The XO Platform lets you easily connect the Freshservice integration to allow you to create, view, update, and delete tickets in the system to manage your IT services. Click the Freshservice link to learn more. This document explains the Freshservice configuration steps to enable, authorize, configure, and install the pre-built…

Using the JIRA Action Templates

You can use the Prebuilt Action Templates from your JIRA integration to auto-create dialog tasks and test them using the Talk to Bot option. Step to create a dialog task using the JIRA action templates: Go to Build > Conversation Skills > Dialog Tasks. Click Create a Dialog Task. On…

Configuring the JIRA Action

The XO Platform lets you easily connect the JIRA integration to create, view, update and delete issues. Click the JIRA link to learn more. This article explains how to authorize and enable the JIRA action and install the pre-built templates. Authorizations Supported The Kore.ai XO Platform supports basic authentication to…

Using the Freshdesk Action Templates

You can use the Prebuilt Action Templates from your Freshdesk integration to auto-create dialog tasks and test them using the Talk to Bot option. Steps to create a dialog task using the Freshdesk action templates: Go to Build > Conversation Skills > Dialog Tasks. Click Create a Dialog Task. On…

Configuring the Freshdesk Action

The XO Platform lets you easily connect the Freshdesk integration to create, view, update, search and delete tickets. Click the Freshdesk link to learn more. This article explains how to authorize and enable the Freshdesk action and install the pre-built templates. Authorizations Supported The Kore.ai XO Platform supports basic authentication…

Using the Stripe Action Templates

You can use the Prebuilt Action Templates from your Stripe integration to auto-create dialog tasks and test them using the Talk to Bot option. Steps to create a dialog task using the Stripe action templates: Go to Build > Conversation Skills > Dialog Tasks. Click Create a Dialog Task. On…

Configuring the Stripe Action

The XO Platform lets you easily connect the Stripe integration and APIs to accept payments, send payouts, and manage the Stripe payment to complete payment-related tasks. This article explains how to authorize and enable the Stripe action and install the pre-built templates. Authorizations Supported The Kore.ai XO Platform supports basic…
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