Integrations

Configuring the ServiceNow Agent – Utah and Higher versions

ServiceNow helps you build digital workflows on a single, unified platform. Kore.ai XO Platform’s ServiceNow Agent integration allows you to seamlessly hand off the virtual assistant conversations to your live agents on ServiceNow.  This post provides the configuration steps to enable the ServiceNow Agent integration for Utah, Vancouver, and higher…

Configuring the Here Action

The Kore.ai XO Platform lets you easily connect with your Here instance to find locations by text. Learn more about Here. This document explains how to authorize and enable the Here action and install the pre-built templates. Authorizations Supported The Kore.ai XO Platform supports API key authentication to allow Here…

Configuring the Bitly Action

The Kore.ai XO Platform lets you easily connect with your Bitly instance to shorten any long URLs. Learn more about Bitly. This document explains how to authorize and enable the Bitly action and install the pre-built templates. Authorizations Supported The Kore.ai XO Platform supports API key authentication to allow Bitly…

Using the Bitly Action Template

You can use the Prebuilt Action Templates from your Bitly integration to auto-create dialog tasks and test them using the Talk to Bot option. Steps to create a dialog task using Bitly action templates: Go to Build > Conversation Skills > Dialog Tasks. Click Create Dialog Task. On the Dialog…

Using Here Action Templates

You can use the Prebuilt Action Templates from your Here integration to auto-create dialog tasks and test them using the Talk to Bot option. Steps to create a dialog task using Here action templates: Go to Build > Conversation Skills > Dialog Tasks. Click Create a Dialog Task. On the…

Configuring the Anthropic Connector

Anthropic Claude-1 and Claude-Instant 1 are advanced language models designed to assist developers in generating high-quality text. Developed by AI researchers, these models provide a strong foundation for natural language understanding and generation, enabling innovative applications and advancements in AI language technology. The XO Platform lets you easily connect with…

Using the Asana Action Templates

You can use the Prebuilt Action Templates from your Asana integration to auto-create dialog tasks and test them using the Talk to Bot option. Steps to create a dialog task using Asana action templates: Go to Build > Conversation Skills > Dialog Tasks. Click Create a Dialog Task. On the…

Configuring the Asana Action

The Kore.ai XO Platform lets you easily connect with your Asana instance to find information regarding projects, users, and tasks. Learn more about Asana. This document explains how to authorize and enable the Asana action and install the pre-built templates. Authorizations Supported The Kore.ai XO Platform supports basic authentication to…

Using the Confluence Action Templates

You can use the Prebuilt Action Templates from your Confluence integration to auto-create dialog tasks and test them using the Talk to Bot option. Steps to create a dialog task using Confluence action templates: Go to Build > Conversation Skills > Dialog Tasks. Click Create a Dialog Task. On the…

Configuring the Confluence Action

The XO Platform lets you easily connect with your Confluence instance to create, and view pages or blogs on the Confluence space. Learn more about Confluence. This article explains how to authorize and enable the Confluence action and install the pre-built template. Authorizations Supported The Kore.ai XO Platform supports OAuth…
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