Process Apps

Connect to API

Connect to API integration is a service request made to a third-party application to help both applications communicate with each other to share the necessary information. With the Connect to API integration, you can access and send data from/to third-party applications. It allows you to perform the following actions: Get…

Connect to Data Table

Data Tables allow you to persist custom data and retrieve it whenever needed. Connect to Data Table allows you to store, read, and modify the data in the data tables on the platform. For example, let us consider an approved leave request. To store the leave data, you can use…

Integrations

Integrations allow you to send or receive data from your process app to other internal flows or third-party apps. In Process App, integration is subdivided into two: Connect to Data Table – It allows you to store, read, and modify the data in the data tables on the platform. For…

Tasks

Tasks are the key components of a workflow. It allows workflows to interact with users using human tasks or modify the data in the workflow using system tasks to provide an outcome for a business process. In a Process App, tasks are further classified into: Approval Task – It allows…

Triggers

Triggers are specific events that drive a specific process application based on conditions defined. There are different triggers that you can use to trigger a process flow based on the requirement. Conversational Trigger Conversational Trigger refer to the triggers that occur through a conversational bot. You must associate Kore.ai conversational…

Settings

The Settings section allows you to configure settings related to your Process App. You can configure or make changes to the following: General Settings Members and Roles Versioning Channels Bot Permissions Alerts Manage Apps Import & Export settings Change Logs

Forms

Digital Forms help you gather the required information from the end-user. Kore.ai’s Digital Form provides a range of input fields required to capture the details from end-users. After the user completes the form, the input is submitted to the virtual agent to proceed with the task at hand. This section…

Flow Builder

To use the Process App, you must design a process with the flow. The process builder acts as a designer that helps you to define the process flows. The following are the basic components of the process builder: Triggers – Triggers are specific events that help start the process apps…

Getting Started

You must have a Kore.ai platform account to get started with the Process App. To access and set up the Process App, follow the below steps: Go to https://bots.kore.ai/botbuilder. Log in to the Process App with valid credentials. On the landing page, you can set up your process app by…

Overview

A Process App is a collection of data, rules, and tasks performed to achieve business requirements. Process Apps are used to automate the business process. Automation of business processes is based on workflow rules where human tasks, data, or files are routed between users or systems depending on business rules.…