What’s New

Release 6.1 comes with a host of new features like the ability to build Universal Bots, analyze your bot’s NLP performance and fulfillment process, dynamically auto-subscribe your customers to custom notifications that are sure to enhance your bot building capabilities significantly. One of the noticeable differences in this release a…

Release 6.2 introduces Chatbot-IVR integration capability that enables developers to integrate conversational bots with your existing IVR systems. Also, in this release, we've made several signification additions to the Knowledge Graph and System Entities. Kore.ai Bots Platform now also lets developers customize the NLP parameters as every use-case demands a…

The feature enhancements in this release empower bot developers to design intelligent bots using options like context switching and improved machine learning training models. Enterprises have better control over their bot deployment strategy by taking advantage of smart bots and applying redaction techniques for information security compliance. Enhanced context switching…

This section contains release information for the Kore.ai Experience Optimization Platform v9.1 released on Oct 30th, 2021. See Major Previous Releases Virtual Assistants The following are the new features and enhancements for managing Virtual Assistants. Multilingual Virtual Assistants Virtual assistants that engage the customers in their preferred language are very…