What’s New

9.1.x Release Details

This page gives full details of the various platform releases and the corresponding features that were updated/enhanced in version 9.1.x of the platform. v9.1.8 Feb 19th 2022 Patch Release This update was mainly aimed at addressing some minor bugs. Following is a list of few updates. Feature Enhancement Virtual Assistant…

Previous Releases

This section contains information on the previous releases of the Kore.ai Experience Optimization Platform. Version 10.2 released on April 27, 2024 Version 10.1 released on April 16, 2023 Version 10.0 released on January 21, 2023 Version 9.3 released on July 23, 2022 Version 9.2 released on Apr 10, 2022 Version…

9.0.x Release Details

This page gives full details of the various platform releases and the corresponding features that were updated/enhanced in version 9.0.x of the platform. v9.0 Aug 14th 2021 Major Release Following is a list of feature enhancements addressed in this release. Feature Enhancement Bot Builder Conversation Driven Dialog Building Using the…

8.1.x Release Details

This page gives full details of the various platform releases and the corresponding features that were updated/enhanced in version 8.1.x of the platform. v8.1.10 May 29th 2021 Minor Release This update was mainly aimed at addressing some minor bugs. Following is a list of few updates. Feature Enhancement Bot Store…

Bots Platform v7.3

This section contains major and minor release information for the Kore.ai Bots Platform v7.3 released on July 4, 2020. New Features UI Forms Kore.ai platform now allows virtual assistants to present a UI based form to gather information from the end-user to proceed further. Examples include providing delivery address while…

7.3.x Release Details

This page gives an overview of the various platform releases and the corresponding features that were updated/enhanced in the 7.3.x version of the platform. Ver 7.3 July 4th 2020. Major Release Feature Enhancement Bot Builder UI Forms Introduced UI Forms allowing users to provide inputs to a Bot using visual…

8.0.x Release Details

This page gives full details of the various platform releases and the corresponding features that were updated/enhanced in version 8.0.x of the platform. v8.0.08 Jan 9th 2021 Minor Update This update was mainly aimed at addressing some minor bugs. Following is a list of few updates. Feature Enhancement Natural Language…

Bots Platform v7.2

This section contains major and minor release information for the Kore.ai Bots Platform v7.2 released on Feb 8, 2020. New Features Widgets & Panels Enhance your bots to proactively present relevant information to your end-users using interactive widgets. End-users can view the widgets either on mobile devices or on the…

Feature Deprecations/Discontinuations

This document lists all the deprecated features and their current status. Where applicable the suggested feature replacements are also given. Feature Status Discontinued from Deprecated from Suggested Alternative Smart Bots Deprecated upcoming releases Feb 20th, 2021 ver8.1 You may continue to use the Smart Bots that you have already created,…

Kore.ai Beta Features

Time and again you would have seen this symbol, , next to some of the Kore.ai Bot Builder features, and must have wondered about it. In this page, we explain its meaning and implications. implies that the feature thus marked is a Beta feature. It is a feature that we couldn’t…
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