Travel Planing Assistant

Travel VA: Web SDK Tutorial

This tutorial is an end-to-end walkthrough for setting up and running an instance of the Kore.ai assistants Web SDK which is a collection of libraries that you can use to integrate Kore.ai assistants with your own web applications. Web SDK Tutorial Overview In this tutorial, you will install a Kore.ai…

Travel VA: Using Global Variables

The Kore.ai XO Platform allows you to declare and use variables within the assistants you build. These variables can be used to capture values that are commonly used by different tasks, nodes, and other elements. In this Use Case we will explore a scenario in a Travel Planning Assistant, where…

Travel VA: Use Content Variables

The Kore.ai XO Platform allows you to declare and use variables within the assistants you build. These variables can be used to capture values that are commonly used by different tasks, nodes, and other elements In this use case, we will explore a scenario in a Travel Planning Assistant, where…

Travel VA: Using Bot Functions

In this use case we will explore a scenario in a Travel Planning Assistant, where Bot Functions can help reuse the same functionality in several places. We will see how a travel spend report can be programmed as a function and used, for example, to send to users upon request…

Travel VA: Configuring Agent Transfer

One of the frequently asked questions is how to transfer a conversation to a human agent from a Virtual Assistant. This is especially necessary if your VA is in the space of customer service. Virtual Assistants are not meant to completely replace humans. Many times the assistant will fail to…

Travel VA: Using Traits

In this How-To, we will explore a scenario in a Travel Planning Assistant, where traits can be used to steer the conversation flow in a more natural and predictable direction. For details on what Traits are and how they are implemented in the Kore.ai XO Platform, please refer here. Problem…

Travel VA: Using Patterns for Intents & Entities

Using patterns can help to improve NLP interpreter accuracy. In this document, we will elaborate on the various pattern syntax and how they can be used in intent detection and entity extraction. Important Notes: Patterns are to be used as a last resort, only for cases where the ML engine…

Travel VA: Managing Context Switching

In this Use Case, we will explore a scenario in a Travel Planning Assistant, where, sharing the context across intents, FAQs help in improving the user experience and the assistant’s efficiency. Also, we will be looking at how the context can be used within a dialog flow to determine the…

Travel VA: Configuring Digital Forms

In this How-To, we will explore a scenario in a Travel Planning assistant, through which a user can book a flight. We will see how Digital Forms can be used to gather all the required information from the user, then make the booking based on that information. For details on…

Travel VA: Configure Digital Views

In this How-To, we will explore a scenario in a Travel Planning Assistant, where with just one click a user can view upcoming bookings. We will see how this Digital View can be presented using Panels and Widgets. Widgets can be used to trigger Dialog Tasks and display appropriate messages;…
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