Creation

Mock Scenes are part of the Storyboard and are a feature through which you can simulate a conversation between a user and your Virtual Assistant, using the Conversation Designer. Conversations that are designed using Mock Scenes can then be implemented into Dialog Tasks, which the VA can work with when…

Dialog Tasks are the infrastructure that the Kore.ai XO Platform provides for building conversation-based interactions between Virtual Assistants and Users, and integrating these interactions with business systems and processes. Dialog Tasks are available within the XO Platform as follows: As part of the Storyboard, where the focus is on the…

The Conversation Designer is a dialog task editor which allows you to design and build a conversation flow between a user and a Virtual Assistant. In the XO Platform, the Conversation Designer comes in two versions, each designed to fulfill a specific function: An adapted version for prototyping with Mock…

Conversation Builder is a new dialog task editor which allows you to design and build a dialog task using conversational elements. It leverages the features of Storyboard and the Flow-based Dialog Task Builder. While the Storyboard helps in designing and visualizing the user conversations, the bot needs to be developed…

Visualizing how end-users are expected to interact with the bots is an essential exercise in building successful Virtual Assistants. This helps you design engaging conversations and simplifies the communication between business users, conversation designers, language experts, and bot developers. The Storyboard is a primary functionality that allows you to visualize…

Before you develop a bot, understand the bot and its capabilities to help you and your business. This understanding brings clarity and efficiency to the bot development. Chatbots are artificial intelligence systems that the users interact with through text or voice interface. These interactions are straightforward, like asking a bot…

Standard Bots are the most common type of bots. With these bots, you can create dialog, alert, action, information, and knowledge task, as well as flows that map one task to another. This topic describes the basic settings required to create a new Standard Bot. Create a Standard Bot Log…

After you create a bot using Bot Builder, you may need to change or define advanced and optional settings, for example, to update or add a bot icon, or description. Modifying Your Bot Settings Follow these steps to open the bot's Settings page: Open the bot whose settings you want…