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GETTING STARTED
Kore.ai XO Platform
Virtual Assistants Overview
Natural Language Processing (NLP)
Concepts and Terminology
Quick Start Guide
- Accessing the Platform
- Navigating the Kore.ai XO Platform
- Building a Virtual Assistant
- Help & Learning Resources
Release Notes
- Current Version
- Recent Updates
- Previous Versions
- Deprecations
- Request a Feature
CONCEPTS
Design
- Storyboard
- Dialog Tasks
- Knowledge AI
- Alert Tasks
- Small Talk
- Digital Skills
- Session and Context Variables
- Context Object
- Intent Discovery
Train
- NLP Optimization
- ML Engine
  - Overview
  - Model Validation
- FM Engine
- KG Engine
- Traits Engine
- Ranking and Resolver
- Training Validations
- NLP Configurations
- NLP Guidelines
LLM and Generative AI
- Introduction
- LLM Integration
- Kore.ai XO GPT Module
- Prompts & Requests Library
- Co-Pilot Features
- Dynamic Conversations Features
Intelligence
- Introduction
- Event Handlers
- Contextual Memory
- Contextual Intents
- Default Standard Responses
- Ignore Words & Field Memory
Test & Debug
- Overview
- Talk to Bot
- Utterance Testing
- Batch Testing
- Conversation Testing
- Health and Monitoring
  - NLP Health
  - Flow Health
Integrations
- Actions
- Agents
- External NLU Adapters
Deploy
- Channels
- Publishing
- Versioning
Analyze
- Introduction
- Dashboard Filters
- Overview Dashboard
- Conversations Dashboard
- Users Dashboard
- Performance Dashboard
- Custom Dashboards
- LLM and Generative AI Logs
- NLP Insights
- Task Execution Logs
- Conversations History
- Conversation Flows
- Conversation Insights
- Feedback Analytics
- Usage Metrics
- Containment Metrics
Universal Bots
- Introduction
- Universal Bot Definition
- Universal Bot Creation
- Training a Universal Bot
- Universal Bot Customizations
- Enabling Languages
Store
Manage Assistant
- Team Collaboration
- Plan & Usage
- Authorization
- Conversation Sessions
- Multilingual Virtual Assistants
- Feedback Survey
- Masking PII Details
- Variables
- Collections
- IVR Settings
- General Settings
- Assistant Management
- Manage Namespace
Data
- Overview
- Data Table
- Table Views
- App Definitions
- Data as Service
HOW TOs
Build a Travel Planning Assistant
- Travel Assistant Overview
- Create a Travel Virtual Assistant
- Design Conversation Skills
- Design Digital Skills
  - Configure Digital Forms
  - Configure Digital Views
- Train the Assistant
- Deploy the Assistant
Build a Banking Assistant
- Design Conversation Skills
- Design Digital Skills
- Train the Assistant
- Deploy the Assistant
- Analyze the Assistant
  - Create a Custom Dashboard
  - Use Custom Meta Tags in Filters
Migrate External Bots
- Google Dialogflow Bot
APIs & SDKs
API Reference
- API Introduction
- Rate Limits
- API List
- koreUtil Libraries
SDK Reference
- SDK Introduction
- SDK Security
- SDK Registration
- Web Socket Connect and RTM
- Installing the BotKit SDK
- Using the BotKit SDK
- SDK Events
- SDK Functions
- SDK Tutorials
ADMINISTRATION
Introduction to Admin Console
Administration Dashboard
User Management
- Add Users
- Manage Groups
- Manage Roles
Data Tables and Views
Assistant Management
Enrollment
- Invite Users
- Send Bulk Invites
- Import User Data
- Synchronize Users from AD
Security & Control
- Using Single-Sign On (SSO)
- Two-Factor Authentication (2FA)
- Security Settings
Cloud Connector
Analytics
Billing