Docs

How to Share a Process App with Co-developers?

The Members and Roles option allows you to invite new users, manage users and their roles so that they can contribute to your project. For example, let us consider you are creating a Process App. There are a few tasks involved in the creation of a Process App and you…

How to Import & Export a Process App?

The Import & Export option allows you to import a Process App and to export a published or latest version of your Process App. Import App To import a Process App, follow the below steps: Click the Settings tab on the top. By default, the General Settings page is displayed.…

How to Create a Process App?

You must have a Kore.ai platform account to get started with the Process App. To access and set up the Process App, follow the below steps: Go to https://bots.kore.ai/botbuilder. Log in to the Process App with valid credentials. On the landing page, you can set up your process app by…

Self-service Portal

Process App’s self-service portal offers information and allows users to check their request status. Process Apps that have only digital forms as a trigger will be available in the portal. Access Self-service Portal After the Admin adds end-users to the portal, an email notification is sent to end-users with the…

9.0.x Release Details

This page gives full details of the various platform releases and the corresponding features that were updated/enhanced in version 9.0.x of the platform. v9.0 Aug 14th 2021 Major Release Following is a list of feature enhancements addressed in this release. Feature Enhancement Bot Builder Conversation Driven Dialog Building Using the…

Conversation-driven Dialog Builder

Conversation Builder is a new dialog task editor which allows you to design and build a dialog task using conversational elements. It leverages the features of Storyboard and the Flow-based Dialog Task Builder. While the Storyboard helps in designing and visualizing the user conversations, the bot needs to be developed…

Data as Service

Kore.ai’s Data offering lets you define Data Tables, Table Views, and manipulate them from your Virtual Assistant. You can also view the definition of the data table or table view assigned to the VA and provide correct data mappings based on the data types for the table columns. This section…

Taxonomy-based KG

The Kore.ai platform provides a Taxonomy-based model in the Knowledge Graph to enhance the path qualification. The default Knowledge Graph model works on a two-step model i.e. path qualification and followed by question matching. The path need not be fully qualified at all times. Even a partial path match (above…

Billing Sessions API

This API retrieves the list of individual billing sessions created for a bot so that you can review them for correctness and reconciliation. Method POST Endpoint https://{{host}}/api/public/bot/{{BotID}}/getBillingSessionsDetails For Bot Admin Console: https://{{host}}/api/public/getBillingSessionsDetails Content Type application/json Authorization auth: {{JWT}} See How to generate the JWT Token. API Scope Bot Builder: Billing Sessions…

8.1.x Release Details

This page gives full details of the various platform releases and the corresponding features that were updated/enhanced in version 8.1.x of the platform. v8.1.10 May 29th 2021 Minor Release This update was mainly aimed at addressing some minor bugs. Following is a list of few updates. Feature Enhancement Bot Store…