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You must have a Kore.ai platform account to get started with the Process App. To create a Process App, follow the below steps: Log in to the Process Apps with valid credentials. On the landing page, you can set up your process app by selecting any of the below options:…

You can simulate the process app by selecting a trigger. The primary purpose of the simulator is to test the workflow. It displays all triggers applicable to the process app and you can select a trigger to simulate. Simulate Process App To simulate your Process App, follow the below steps:…

Call a Subflow event allows you to invoke an independent process app. For example, let us consider process apps for loan/credit card payment requests which require OTP to authenticate and complete the process. Here, the OTP generation can be an independent application where any process app can invoke it and…

A Digital Form helps you to collect the required data. It allows your users to enter the data you want to process a certain request. Digital Form triggers refer to the triggers that occur through the submission of a digital form. For example, let us consider an employee expense report.…

Events are used to pause and resume actions in the process flow. It also helps you to notify the user of actions performed in the business process. There are two types of events involved in building a process flow: Call a Subflow – This event allows you to invoke an…

In general, Logic refers to the method that deals with rules and processes used in reasoning. A Logic in a Process App is used to direct the workflow to different branches with or without conditions in the workflow. It also helps you repeat actions or unify the branches created in…

Triggers are specific events that drive a specific process application based on conditions defined. There are different triggers that you can use to trigger a process flow based on the requirement. The following are the types of triggers: Conversational – Conversational Triggers refer to the triggers that occur through a…

To use the Process App, you must design a process with the flow. The process builder acts as a designer that helps you to define the process flows. The following are the basic components of the process builder: Triggers – Triggers are specific events that help start the process apps…

End users can interact with a process app only when it is published. The Publish option allows you to make your Process App available to your end-users.  Process App Status Process application goes through different stages before it is used by an end-user. It follows the life cycle as shown…

A channel is a line of communication between your process app and its users. You can use channels for various purposes such as notifying users of important updates, delivering alerts, or sending data to users. By default, the Process App supports three channels. They are as follows: Email Bot API…