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Travel VA: Build a Knowledge Graph

This article shows you how to build and understand the working of a Knowledge Graph for your Virtual Assistant. It shows how to convert an FAQ into ontology, add tags, use terms, add alternate questions, synonyms, tags, and traits. For details on the implementation process, please refer here. Throughout this…

Create a Change Flight Task

This document is part of the documentation related to creating a sample travel assistant. Assistant Capabilities The assistant we build will perform basic travel booking tasks, as follows: Check the status of a flight, based on the flight number provided by the user, as seen here. Update a flight booking, as discussed…

Alert Task – OAuth v2 Client Credentials

We have seen how an Alert Task can be set up in the Kore.ai XO Platform here. In this article, we will see how authorization for alert tasks can be set up using the OAuth v2 with client credentials. General Setup OAuth v2 is the new version of the open…

Creating a Knowledge Graph from CSV or JSON

Instead of creating the Knowledge Graph from the Platform UI, you can work in your preferred editor like Spreadsheet or as a JSON file. The Platform gives you the option to create a Knowledge Graph in a spreadsheet or JSON and then import it into the VA. Please refer to…

Storyboard FAQs

FAQs are one of the primary data sources for your VA and they work as part of both the Storyboard and the Knowledge Graph. They provide a question-answer approach to detecting and addressing user intents. Since the Storyboard is the central location for intents management, it includes a section that…

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Travel VA: Build a Knowledge Graph

Create a Change Flight Task

Alert Task – OAuth v2 Client Credentials

Creating a Knowledge Graph from CSV or JSON

Storyboard FAQs

How do I associate a label with a conversation?

What is a Conversation Summary?

Hello world!