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Creating a Simple Bot
Creating a Banking Bot
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  5. Dialog Task
  6. Working with the Script Node

Working with the Script Node

A Script Node allows you to write JavaScript code in a dialog task.
You can use the script node to perform the following actions:

  • Manipulate user input parameters before executing an API call.
  • Manipulate the parameters from an API response payload before continuing with the dialog.
  • Display custom error messages to the user.
  • Make decisions based on complex business rules.

When you test a dialog in the bot builder, script node errors are displayed in the Error in Script Node dialog with the line number and column number, along with the associated Context object. You can update and test the script directly in the Error in Script Node dialog as shown in the following illustration.

Set up a Script Node

Setting up a script node in a dialog task involves the following steps:

Add a Script Node to the Dialog Task

  1. Open the Dialog Task in which you want to add the Script node.
  2. Click the diydialogtaskplusicon icon next to the respective node.
  3. Select Script > New script node.  You can also select a pre-defined node from the available list.
  4. The Script window is displayed with the Component Properties tab selected by default.

Configure the Component Properties

Note: The configurations you set up or edit in these sections reflect in all other dialog tasks that use this node.

  1. On the Component Properties tab, under the General Settings section, enter a Name and Display Name for the script node. Node names cannot have spaces.
  2. Under the Script Definition section, click Define Script to add JavaScript.
  3. On the Add Script dialog box, enter your JavaScript; then click Save. See below for JavaScript code examples.
  4. In the Variable Namespaces section (v8.0), associate the variable namespaces to execute this node and its transitions. This option is visible only when the variable namespace is enabled for the bot. You can go with the task level settings or customize it for this node. For more information, refer to Managing Namespace.

Configure the Connections Properties

From the node’s Connections tab, you can determine the node in the dialog task to execute next. You can write the conditional statements based on the values of any Entity or Context Objects in the dialog task, or you can use intents for transitions.
To setup Component Transitions, follow the below steps:

  1. On the Script window, click the Connections tab.
  2. Under the Connection Rules section, you can select a node from the Default drop-down list.
  3. To configure a conditional flow, click Add IF.
  4. Configure the conditional expression based on one of the following criteria:
    1. Entity: Compare an entity node in the dialog with a specific value using one of these operators: Exists, equals to, greater than equals to, less than equals to, not equal to, greater than, and less than. Select the entity, operator using the respective drop-down lists, and type the number in the Value box. For example, PassengerCount (entity) greater than (operator) 5 (specified value).
    2. Context: Compare a context object in the dialog with a specific value using one of these operators: Exists, equals to, greater than equals to, less than equals to, not equal to, greater than, and less than. For example, Context.entity.PassengerCount (Context object) greater than (operator) 5 (specified value).
    3. Intent: Select an intent that matches the next user utterance.
  5. In the Then go to drop-down list, select the next node to execute in the dialog flow if the conditional expression succeeds. For example, if the PassengerCount (entity) greater than (operator) 5 (specified value), Then go to Offers (sub-dialog).
  6. In the Else drop-down list, select the node to execute if the condition fails.
Note: If you want to write multiple If conditions, click Add Else If below the last If conditional expression.

JavaScript Examples

Using JavaScript, you can customize your dialog task by processing data before or after an API call. For example, directing the dialog task flow. You can use the Context object type-ahead feature to identify and select dynamic variables as shown in the following illustration. For more information, refer to Context Object.
Type Ahead Context Object

Manipulating Data

In JavaScript, you can fetch data from the session data using session variables. For example, you can GET the user ID using context.session.UserContext.identities, and then PUT the data into context as shown in the following example.

var x = context.session.UserContext.identities;
var isEmailFound = false;
for (var i = 0; i < x.length; i++) {
    if (x[i].type === "mapped") {
        var identity = x[i].val;
        var arr = identity.split("/");
        var pattern = /^cs/i;
        var result = arr[0].match(pattern);
        if (result) {
            isEmailFound = true;
            context.UserSession.put("rtmEmail", arr[1], '20000');

For more information, refer to Using Session and Context Variables in Tasks.

Handling Conditions

The following code example returns the customer ID using a Context object variable from the service node response body when the ID is not provided in the data.results

var data = context.getcontactsService.response.body;
if (data & amp; & amp; typeof(data.results) != 'undefined') {
 context.customerID = data.results.customerId;
} else {
 context.customerID = context.Usersession.customerID;

Handling Flow

The next script node code example validates the bank transfer amount that does not exceed limits for the type of account selected using Context object variables.

var valid = 0;
var i = 0;
while (context.accdata.length - i) {
 if (context.accdata[i].accountType == context.entities.FromAccountName) {
  if ((context.accdata[i].amount - context.entities.Amount) < 0) { valid = 3; } else { if (context.entities.Amount > context.accdata[i].transferLimit) {
    valid = 0;
   } else {
    valid = 2;
context.canProceed = valid;