Chatbot Overview
Conversational Bots
Intents & Entities
Intelligent Bots's Approach Conversational Platform
Bot Concepts and Terminology
Natural Language Processing (NLP)
Bot Types
Bot Tasks
Starting with Platform
How to Access Bot Builder
Working with Bot Builder
Building your first Bot
Getting Started with Building Bots
Using the Dialog Builder Tool
Creating a Simple Bot
Release Notes
Latest Updates
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Bot Builder
Creating a Bot
Dialog Task
User Intent Node
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Supported Entity Types
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Supported Time Zones
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Custom Authentication
2-way SSL for Service nodes
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Ignore Words and Field Memory
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Knowledge Graph
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Natural Language
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Fundamental Meaning
NLP Settings and Guidelines
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Advanced NLP Configurations
Bot Intelligence
Context Management
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Context Object
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Amend Entity
Multi-Intent Detection
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Default Conversations
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Channel Enablement
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Advanced Topics
Bot Authorization
Language Management
Collaborative Development
IVR Integration
Data Table
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Sample Bots
Travel Planning
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Event Based Bot Actions
koreUtil Libraries
Bot Settings
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Manage Sessions
Bot Management
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Using Bot Variables
API Guide
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SDK Overview
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SDK App Registration
Web SDK Tutorial
Message Formatting and Templates
Mobile SDK Push Notification
Widget SDK Tutorial
Widget SDK – Message Formatting and Templates
Web Socket Connect & RTM
Using the BotKit SDK
BotKit SDK Tutorial – Agent Transfer
BotKit SDK Tutorial – Flight Search Sample Bot
Using an External NLP Engine
Bot Administration
Bots Admin Console
User Management
Managing Users
Managing Groups
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Bots Management
Inviting Users
Bulk Invites
Importing Users
Synchronizing Users from AD
Security & Compliance
Using Single Sign-On
Security Settings
Cloud Connector
How Tos
Creating a Simple Bot
Creating a Banking Bot
Transfer Funds Task
Update Balance Task
Context Switching
Using Traits
Schedule a Smart Alert
Configure Digital Forms
Add Form Data into Data Tables
Configuring Digital Views
Add Data to Data Tables
Update Data in Data Tables
Custom Dashboard
Custom Tags to filter Bot Metrics
Patterns for Intents & Entities
Build Knowledge Graph
Global Variables
Content Variables
Using Bot Functions
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  5. How to Access Bot Builder

How to Access Bot Builder Bots platform enables you to launch enterprise-grade, AI-enabled conversational chatbots using Bot Builder; an intuitive graphical interface for building, training, testing, and monitoring bots.

Whether you are looking to build a complex Bot that has to make multiple calls to your backend systems with conditional routing, or a Bot that sends contextual notifications to your users, or even a Bot that responds to their queries, Bot building has never been easier.

Accessing Bot Builder

To access the Bot Builder platform, visit You will be directed to the login page.

You can sign up for Bot Builder in any of the following two ways:

  • Create a new account: Bot Builder allows any user to sign up for the platform using their email address. You can sign up to create a personal account or even take the lead in setting up your enterprise’s account in After you sign up for the account, you automatically become the account’s Admin, which allows you to invite other users to the account.
  • Join an existing enterprise account: If your enterprise is already on, you can become a part of the account in one of the following ways:
    • Your enterprise account’s Bots Admin sends you an invite. If you haven’t already received the invitation email, reach out to your Bots Admin for access.
    • You can sign up using your enterprise email account and you are prompted to either join the enterprise network or create your own personal account.

New Account Sign-up

To sign up for a new Bot Builder account, follow the below steps:

  1. Go to
  2. On the Sign-up page, enter the email ID in the Enter your email field.
    Note: If the email address is already registered, the platform initiates the sign-in workflow and prompts for the password.
  3. Enter all the other details to create the account.
    Note: The account you create is identified by the Company/Account name. When you invite other users to the account, the email includes this name.

  4. Click Sign up. A confirmation email is sent to the email address entered. Confirm the link to sign in to the new account. Once you confirm the link, your account is created.

Inviting User – Bot Admin

Account administrators can add other enterprise users to the bot account by inviting them from the Bots Admin portal.
To invite users to your Bot Builder account, follow the below steps:

  1. Sign in to the Bots Admin portal.
  2. On the left pane, select Enrollment > Invite.
  3. Enter the email IDs of the users you want to invite.
  4. Click Send Invitation. An invitation email is sent to these users.
  5. When the invited user accepts the invitation, they are redirected to the Sign-up page.
    • If the user is new to the platform, they need to enter the required details shown in step 3 to complete the registration.
    • If the user’s email address is already registered on the platform, the user is prompted to enter the password to sign in.
Note: At this point, the user can only access bots built in this account and can not build bots from the Bot Builder for this account.

Giving Access to Bot Builder

After a user is invited to an account, the administrator can enable Bot Builder access to these users. To give Bot Builder access to an account user, follow the below steps:

  1. Sign in to the Bots Admin portal.
  2. On the left pane, select User Management > Users.
  3. On the Manage Users window, select the users to whom you want to assign the Bot Builder Access.
  4. From the Actions drop-down list, select Bot Builder Access and click Apply.

Note: Bot Builder access provided from an account gives permission to build and manage bots only in that account.