GETTING STARTED
Kore.ai XO Platform
Virtual Assistants Overview
Natural Language Processing (NLP)
Concepts and Terminology
Quick Start Guide
Accessing the Platform
Working with the Builder
Building a Virtual Assistant
Using Workspaces
Release Notes
Current Version
Previous Versions
Deprecations

CONCEPTS
Design
Storyboard
Dialog Tasks
Overview
Dialog Builder
Node Types
Intent Node
Dialog Node
Entity Node
Form Node
Confirmation Node
Message Nodes
Logic Node
Bot Action Node
Service Node
Webhook Node
Script Node
Group Node
Agent Transfer
User Prompts
Voice Call Properties
Dialog Task Management
Connections & Transitions
Component Transition
Context Object
Event Handlers
Knowledge Graph
Introduction
Knowledge Extraction
Build Knowledge Graph
Add Knowledge Graph to Bot
Create the Graph
Build Knowledge Graph
Add FAQs
Run a Task
Build FAQs from an Existing Source
Traits, Synonyms, and Stop Words
Manage Variable Namespaces
Update
Move Question and Answers Between Nodes
Edit and Delete Terms
Edit Questions and Responses
Knowledge Graph Training
Knowledge Graph Analysis
Knowledge Graph Import and Export
Importing Knowledge Graph
Exporting Knowledge Graph
Creating a Knowledge Graph
From a CSV File
From a JSON file
Auto-Generate Knowledge Graph
Alert Tasks
Small Talk
Digital Skills
Digital Forms
Views
Introduction
Panels
Widgets
Feedback Survey
Train
Introduction
ML Engine
Introduction
Model Validation
FM Engine
KG Engine
Traits Engine
Ranking and Resolver
NLP Configurations
NLP Guidelines
Intelligence
Introduction
Contextual Memory
Contextual Intents
Interruption Management
Multi-intent Detection
Amending Entities
Default Conversations
Sentinment Management
Tone Analysis
Test & Debug
Talk to Bot
Utterence Testing
Batch Testing
Conversation Testing
Deploy
Channels
Publish
Analyze
Introduction
Conversations Dashboard
Performance Dashboard
Custom Dashboards
Introduction
Meta Tags
Dashboards and Widgets
Conversations History
Conversation Flows
Feedback Analytics
NLP Metrics
Containment Metrics
Usage Metrics
Smart Bots
Universal Bots
Introduction
Universal Bot Definition
Universal Bot Creation
Training a Universal Bot
Universal Bot Customizations
Enabling Languages
Store
Manage Assistant
Plan & Usage
Overview
Usage Plans
Support Plans
Invoices
Authorization
Multilingual Virtual Assistants
Masking PII Details
Variables
IVR Settings
General Settings
Assistant Management
Data Table
Table Views
App Definitions
Sharing Data Tables or Views

HOW TOs
Build a Flight Status Assistant
Design Conversation Skills
Create a Sample Banking Assistant
Create a Transfer Funds Task
Create a Update Balance Task
Create a Knowledge Graph
Set Up a Smart Alert
Design Digital Skills
Configure Digital Forms
Configure Digital Views
Add Data to Data Tables
Update Data in Data Tables
Add Data from Digital Forms
Train the Assistant
Use Traits
Use Patterns for Intents & Entities
Manage Context Switching
Deploy the Assistant
Configure an Agent Transfer
Use Assistant Functions
Use Content Variables
Use Global Variables
Web SDK Tutorial
Widget SDK Tutorial
Analyze the Assistant
Create a Custom Dashboard
Use Custom Meta Tags in Filters

APIs & SDKs
API Reference
API Introduction
API List
API Collection
koreUtil Libraries
SDK Reference
SDK Introduction
SDK Security
SDK Registration
Web Socket Connect and RTM
Using the BotKit SDK
BotKit SDK Tutorial - Blue Prism

ADMINISTRATION
Introduction
Assistant Admin Console
Administration Dashboard
User Management
Add Users
Manage Groups
Manage Roles
Assistant Management
Enrollment
Invite Users
Send Bulk Invites
Import User Data
Synchronize Users from AD
Security & Compliance
Using Single-Sign On
Security Settings
Cloud Connector
Analytics
Billing
  1. Home
  2. Docs
  3. Overview6 min read

Overview6 min read

Kore.ai Developer Docs

Welcome to the developer documentation site for the Kore.ai Virtual Assistant platform.

Chatbot Overview

The stepping stone to Kore.ai’s virtual assistant platform.
Get onboard accessing the platform, the terminology used, and build a simple bot. Get an insight into various aspects of a Virtual Assistant or Conversational Bot like Intents, Entities and Dialog Flows.
Get Started.

Bot Development

Bot Building

Enhance your virtual assistant building capability by understanding the various nuances of the platform like dialog tasks, alert tasks, knowledge tasks, UI Forms, Digital Views, and more.
Let’s Go

 

Natural Language

Take advantage of Kore.ai’s hybrid approach to Natural Language Processing in achieving a near-human conversation experience for your virtual assistant.
Show me

 

Test & Debug

Anticipate every need of the user and test your assistant thoroughly using Utterance Testing and intensively using Batch Testing.
Let’s do it

 

Bot Intelligence

Enhance your bot intelligence for a near-human conversation experience using Dialog Management, Context Management, Sentiment Analysis, and more.
Get Started

Channel Enablement

Take advantage of the wide range of platform-supported channels to host the virtual assistant and take advantage of the unique features of each channel.
Get Started

Publish

Take advantage of the easy Publish option and offer the assistant for public usage without missing any finer details.
Get Started

Analytics & Settings

Is your bot serving its purpose? Are the users happy with its performance? Analyze bot performance using Dashboards, Conversation Flows, and Metrics.
Know more

Get more out of the bots using Namespaces, Bot Functions, PII Settings, custom error messages, and more.
Let’s Go

Ready to up the ante? Secure user access, enable multi-language support; integrate with IVR channels, personalize the bot responses, collaborate with other developers, link multiple bots into a Universal Bot, and reuse with Smart Bots.
Let’s Go

Administration

Handle all your enterprise accounts needs.
Let’s Go

Cross-platform Integration

Access the key bot development features from the backend using Kore.ai secured APIs.
Let’s Go

Integrate Kore.ai Bots Platform capability into custom applications using a set of platform-specific client libraries.
Let’s Go

Other Resources

Never miss a platform update and the latest information.
Let’s Go

Step-by-step solutions to suit all your bot development needs.
Let’s Go

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