Feature	Status	Discontinued from	Deprecated from	Suggested Alternative
Kore.ai Directory Agent for AD Sync	Deprecated	upcoming releases	Feb 20th, 2021 ver8.1	You can use either Cloud Connector or Public APIs for synchronizing users.
Action, Information, and Flow Tasks	Deprecated	upcoming releases	Oct 31, 2020 ver8.0	The use cases served by these tasks can be achieved using a combination of the Dialog Tasks and Digital Forms.
Alphabet index for Intents and List of Items	Deprecated	upcoming releases	Oct 31, 2020 ver8.0	The approach of prefixing the alphabet index before the list of options would soon be discontinued.
The older definition of the conversation session	Deprecated	upcoming releases	Oct 31, 2020 ver8.0	The previous definition of waiting for the user to return to make the decision to close a conversation session will be deprecated. You need to set the inactivity behavior from the manage sessions option. Know more.
Older version of Universal Bots	Deprecated	upcoming releases	July 4, 2020 ver7.3	An improved and intelligent version has been introduced in v7.3.0, which can be used in place of the older version. Read more.
Older CSV format for Knowledge Graph import/export	Deprecated	upcoming releases	July 4, 2020 ver7.3	An improved and simplified version has been introduced in v7.3.0, which can be used in place of the old format. Read more.
Older version of AD sync configuration	Deprecated	upcoming releases	July 4, 2020 ver7.3	Improved sync configurations have been introduced in v7.3.0, which can be used in place of the older version. Read more.
Dialog Import and Dialog Export	Discontinued	June 30, 2020 ver7.3	Nov 2, 2019 ver7.1	This functionality can be achieved using Clone Dialog and Partial Bot Export features that were released in v7.1.0.