GETTING STARTED
Kore.ai XO Platform
Virtual Assistants Overview
Natural Language Processing (NLP)
Concepts and Terminology
Quick Start Guide
Accessing the Platform
Working with the Builder
Building a Virtual Assistant
Using Workspaces
Release Notes
Current Version
Previous Versions
Deprecations

CONCEPTS
Design
Storyboard
Dialog Tasks
Overview
Dialog Builder
Node Types
Intent Node
Dialog Node
Entity Node
Form Node
Confirmation Node
Message Nodes
Logic Node
Bot Action Node
Service Node
Webhook Node
Script Node
Group Node
Agent Transfer
User Prompts
Voice Call Properties
Dialog Task Management
Connections & Transitions
Component Transition
Context Object
Event Handlers
Knowledge Graph
Introduction
Knowledge Extraction
Build Knowledge Graph
Add Knowledge Graph to Bot
Create the Graph
Build Knowledge Graph
Add FAQs
Run a Task
Build FAQs from an Existing Source
Traits, Synonyms, and Stop Words
Manage Variable Namespaces
Update
Move Question and Answers Between Nodes
Edit and Delete Terms
Edit Questions and Responses
Knowledge Graph Training
Knowledge Graph Analysis
Knowledge Graph Import and Export
Importing Knowledge Graph
Exporting Knowledge Graph
Creating a Knowledge Graph
From a CSV File
From a JSON file
Auto-Generate Knowledge Graph
Alert Tasks
Small Talk
Digital Skills
Digital Forms
Views
Introduction
Panels
Widgets
Feedback Survey
Train
Introduction
ML Engine
Introduction
Model Validation
FM Engine
KG Engine
Traits Engine
Ranking and Resolver
NLP Configurations
NLP Guidelines
Intelligence
Introduction
Contextual Memory
Contextual Intents
Interruption Management
Multi-intent Detection
Amending Entities
Default Conversations
Sentinment Management
Tone Analysis
Test & Debug
Talk to Bot
Utterence Testing
Batch Testing
Conversation Testing
Deploy
Channels
Publish
Analyze
Introduction
Conversations Dashboard
Performance Dashboard
Custom Dashboards
Introduction
Meta Tags
Dashboards and Widgets
Conversations History
Conversation Flows
Feedback Analytics
NLP Metrics
Containment Metrics
Usage Metrics
Smart Bots
Universal Bots
Introduction
Universal Bot Definition
Universal Bot Creation
Training a Universal Bot
Universal Bot Customizations
Enabling Languages
Store
Manage Assistant
Plan & Usage
Overview
Usage Plans
Support Plans
Invoices
Authorization
Multilingual Virtual Assistants
Masking PII Details
Variables
IVR Settings
General Settings
Assistant Management
Data Table
Table Views
App Definitions
Sharing Data Tables or Views

HOW TOs
Build a Flight Status Assistant
Design Conversation Skills
Create a Sample Banking Assistant
Create a Transfer Funds Task
Create a Update Balance Task
Create a Knowledge Graph
Set Up a Smart Alert
Design Digital Skills
Configure Digital Forms
Configure Digital Views
Add Data to Data Tables
Update Data in Data Tables
Add Data from Digital Forms
Train the Assistant
Use Traits
Use Patterns for Intents & Entities
Manage Context Switching
Deploy the Assistant
Configure an Agent Transfer
Use Assistant Functions
Use Content Variables
Use Global Variables
Web SDK Tutorial
Widget SDK Tutorial
Analyze the Assistant
Create a Custom Dashboard
Use Custom Meta Tags in Filters

APIs & SDKs
API Reference
API Introduction
API List
API Collection
koreUtil Libraries
SDK Reference
SDK Introduction
SDK Security
SDK Registration
Web Socket Connect and RTM
Using the BotKit SDK
BotKit SDK Tutorial - Blue Prism

ADMINISTRATION
Introduction
Assistant Admin Console
Administration Dashboard
User Management
Add Users
Manage Groups
Manage Roles
Assistant Management
Enrollment
Invite Users
Send Bulk Invites
Import User Data
Synchronize Users from AD
Security & Compliance
Using Single-Sign On
Security Settings
Cloud Connector
Analytics
Billing
  1. Home
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  4. Channel Enablement
  5. Adding the Widget SDK Channel3 min read

Adding the Widget SDK Channel3 min read

Widgets SDK channel allows you to host widgets for presenting information from your bots and enabling interaction with your bots.

To add the Widget SDK Channel to your bot, you must first register, or create an app in Bot Builder. When you create an app, you are provisioning credentials for you application to communicate securely with Kore.ai servers. After you create an app, you can use that app registration in the configuration to add the Widget SDK Channel to your Bot.

To add the Widget SDK channel

  1. Open the bot to which you want to add the Widget SDK channel.
  2. On the bots menu, click Channel > Widget SDK.
  3. Navigate to Configurations tab.
  4. In the Select App drop-down list, select your existing app registration or click Create App to create a new app.
  5. In the Name field, enter the name for the app registration used in Bot Builder, for example, My App Registration.
  6. Select one of these scopes for the app:
    • Allow anonymous users to chat with the bot: enables anonymous users to interact with the bot.
    • Auto register new users on Kore.ai Bots Platform: Select to control the auto-user registration in Kore.ai if the user assertion is unknown.
  7. In the JWT Signing Algorithms Used For Client App Authentication drop-down list, select one of the following security algorithms:
    • RS256: Select to enable the Public Key field. The Public Key is used by the Kore.ai Bots Platform to authenticate the client application.
    • HS256: Select to generate a Secret Key and a Client ID. The Client ID is required for SDK initialization, and the Secret Key used by the Kore.ai Bots Platform to authenticate the client application.
  8. Optionally, In the Push Notifications section, click Enable and then specify a URL to send the notifications to.
  9. Click Create. The app registration details appear.
  10. To copy the app registration details to the clipboard for your application, you can click Copy for Bot Name, Bot ID, and Client ID. For Client Secret, click View, and then click Copy.
  11. In the Enable Channel section, select Yes to enable the channel immediately after saving.
  12. Click Save to save the settings and close the Widget SDK Channel page.

The Channel Information updated successfully message is displayed on the top-right corner of the page.

Once enabled see here for steps to integrate your Bot at your web application.

Editing the Channel

To edit the Widget SDK channel, just click on the Channel card.

For more edit options, hover your mouse over the channel to modify, and then click the Settings icon displayed to show the command menu.

Select one of the following commands to modify the channel:

  • Disable/Enable – Click Disable to temporarily disable use of the Web/Mobile Client channel for your Bot. When the channel is disabled, click Enable to enable use of the Widget SDK channel.
  • Delete – Click Delete, and then click OK in the Delete Confirmation dialog to permanently delete the Bot channel configuration.

    Warning: This operation is permanent, and cannot be undone.

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