Virtual Assistants

Sharing Data Tables or Views

The Kore.ai XO Platform allows you to share Data Tables or Data Views by assigning them to bots, process apps or apps. To learn more, see the following posts: Data Tables Table Views Note: Sharing the data table or data views with users, does NOT support editing or updating the…

Using Workspaces

Workspaces are a way to organize people productively, while everyone is part of your wider team of Virtual Assistant developers. In the Kore.ai XO Platform, Workspaces are created when setting up your Kore.ai XO Platform account, and if you choose to use SSO. Team members can join one or multiple…

Users Dashboard

This is a placeholder post for the user dashboard new feature.

9.2.x Release Details

This page gives full details of the various platform releases and the corresponding features that were updated/enhanced in version 9.2.x of the platform. v9.2.4 May 7th 2022 Minor Release This update was mainly aimed at addressing some minor bugs. Following is a list of few updates. Feature Enhancement Virtual Assistant…

Performance Dashboard

Once a virtual assistant (VA) is published then, there will be n-number of users who will be interacting with it. In such scenarios it becomes essential to monitor the performance of the dashboard so that it could be improved over a period of time.  To understand the performance of a…

Conversations Dashboard

Once you have implemented a virtual assistant, it is imperative to be aware of the virtual assistant’s benefits and capabilities by constantly measuring its performance. This can only be done by knowing the key virtual assistant metrics, which is an important aspect and a decisive factor for the business requirement.…

What’s New

This section contains release information for the Kore.ai Experience Optimization Platform v9.2 released on Apr 10th, 2022. See Major Previous Releases Virtual Assistants The following enhancements are introduced for training and improving the accuracy of the Virtual Assistants: Guided NLP Training Experience The Kore.ai’s XO Platform enhanced the Natural Learning…

Adding Karix as a Channel

To integrate Karix to your WhatsApp Business Messaging channel and enable it for a bot, you’ll need to perform the following setup under the Configuration tab. NOTE: To complete this procedure, you must already have a Karix account. This is one of the messaging provider for enabling WhatsApp Business Messaging.…
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