GETTING STARTED
Kore.ai XO Platform
Virtual Assistants Overview
Natural Language Processing (NLP)
Concepts and Terminology
Quick Start Guide
Accessing the Platform
Working with the Builder
Building a Virtual Assistant
Using Workspaces
Release Notes
Current Version
Previous Versions
Deprecations

CONCEPTS
Design
Storyboard
Dialog Tasks
Overview
Dialog Builder
Node Types
Intent Node
Dialog Node
Entity Node
Form Node
Confirmation Node
Message Nodes
Logic Node
Bot Action Node
Service Node
Webhook Node
Script Node
Group Node
Agent Transfer
User Prompts
Voice Call Properties
Dialog Task Management
Connections & Transitions
Component Transition
Context Object
Event Handlers
Knowledge Graph
Introduction
Knowledge Extraction
Build Knowledge Graph
Add Knowledge Graph to Bot
Create the Graph
Build Knowledge Graph
Add FAQs
Run a Task
Build FAQs from an Existing Source
Traits, Synonyms, and Stop Words
Manage Variable Namespaces
Update
Move Question and Answers Between Nodes
Edit and Delete Terms
Edit Questions and Responses
Knowledge Graph Training
Knowledge Graph Analysis
Knowledge Graph Import and Export
Importing Knowledge Graph
Exporting Knowledge Graph
Creating a Knowledge Graph
From a CSV File
From a JSON file
Auto-Generate Knowledge Graph
Alert Tasks
Small Talk
Digital Skills
Digital Forms
Views
Introduction
Panels
Widgets
Feedback Survey
Train
Introduction
ML Engine
Introduction
Model Validation
FM Engine
KG Engine
Traits Engine
Ranking and Resolver
NLP Configurations
NLP Guidelines
Intelligence
Introduction
Contextual Memory
Contextual Intents
Interruption Management
Multi-intent Detection
Amending Entities
Default Conversations
Sentinment Management
Tone Analysis
Test & Debug
Talk to Bot
Utterence Testing
Batch Testing
Conversation Testing
Deploy
Channels
Publish
Analyze
Introduction
Conversations Dashboard
Performance Dashboard
Custom Dashboards
Introduction
Meta Tags
Dashboards and Widgets
Conversations History
Conversation Flows
Feedback Analytics
NLP Metrics
Containment Metrics
Usage Metrics
Smart Bots
Universal Bots
Introduction
Universal Bot Definition
Universal Bot Creation
Training a Universal Bot
Universal Bot Customizations
Enabling Languages
Store
Manage Assistant
Plan & Usage
Overview
Usage Plans
Support Plans
Invoices
Authorization
Multilingual Virtual Assistants
Masking PII Details
Variables
IVR Settings
General Settings
Assistant Management
Data Table
Table Views
App Definitions
Sharing Data Tables or Views

HOW TOs
Build a Flight Status Assistant
Design Conversation Skills
Create a Sample Banking Assistant
Create a Transfer Funds Task
Create a Update Balance Task
Create a Knowledge Graph
Set Up a Smart Alert
Design Digital Skills
Configure Digital Forms
Configure Digital Views
Add Data to Data Tables
Update Data in Data Tables
Add Data from Digital Forms
Train the Assistant
Use Traits
Use Patterns for Intents & Entities
Manage Context Switching
Deploy the Assistant
Configure an Agent Transfer
Use Assistant Functions
Use Content Variables
Use Global Variables
Web SDK Tutorial
Widget SDK Tutorial
Analyze the Assistant
Create a Custom Dashboard
Use Custom Meta Tags in Filters

APIs & SDKs
API Reference
API Introduction
API List
API Collection
koreUtil Libraries
SDK Reference
SDK Introduction
SDK Security
SDK Registration
Web Socket Connect and RTM
Using the BotKit SDK
BotKit SDK Tutorial - Blue Prism

ADMINISTRATION
Introduction
Assistant Admin Console
Administration Dashboard
User Management
Add Users
Manage Groups
Manage Roles
Assistant Management
Enrollment
Invite Users
Send Bulk Invites
Import User Data
Synchronize Users from AD
Security & Compliance
Using Single-Sign On
Security Settings
Cloud Connector
Analytics
Billing
  1. Home
  2. Docs
  3. Virtual Assistants
  4. Bot Store
  5. Adding Bots
  6. Adding a Beanstalk Bot5 min read

Adding a Beanstalk Bot5 min read

Kore.ai provides integration for a built-in Beanstalk Bot that you can use to display message notifications and execute tasks directly from your messaging channel such as Kore.ai Messenger. To use the Beanstalk Bot, you just need to add the Bot to your channel and then configure the settings for the Bot, such as authentication to access Beanstalk and the notification messages that you want. For more information about other Kore.ai Bots, see Adding Bots

About the Kore.ai Bot for Beanstalk

DIYBeanstalkLogoBeanstalk is a Platform as a Service (PaaS) service from Amazon Web Services that allows users to create applications and push them to a definable set of AWS services. You can use this Bot to get updates, create comments, and request code reviews in your messaging channel.

Integration Type Webhook – Connect to this Bot using a webhook integration where the web application pushes message notifications in near real time.
Web Service – Connect to this Bot using a web service integration where Kore.ai polls the service for updates based on a specified interval.
Category Developer Tools – This Bot is available in the Kore.ai Bot Store in the Developer Tools category.
Channels Kore.ai – This Bot is available in the Kore.ai Messenger application.
Spark – This Bot is available in the Cisco Spark application.
Slack – This Bot is available in the Slack application.
Skype – This Bot is available in the Skype application.

Configuring Beanstalk 

To configure a Beanstalk webhook for Kore.ai, you must have a Beanstalk account with administrator access as well as API access to configure a webhook. If you don’t, you’ll need to contact the Beanstalk system administrator for your company. For more information, see the Beanstalk Help in the Beanstalk documentation.
To get started configuring the webhook in Beanstalk, you’ll need two things:

  1. The Kore.ai webhook URL provided when you set up an alert in your messaging channel for each alert that you want to enable in Beanstalk.
  2. A valid Username and Password for an account with Beanstalk API access.

The webhook URL is account-specific and cannot be transferred to any other account. This means that if you configure a Beanstalk webhook using a test account, you will have to recreate the alert and get a new webhook URL to configure in Beanstalk. The following URL is an example webhook URL.
https://app.kore.com/hooks/c6089802f36250c179dcb1aa29afd24c

Configuring Webhook Tasks

This procedure describes the steps in Beanstalk to configure a webhook using a Kore.ai webhook URL endpoint.

  1. Log on to Beanstalk, and then on the Repository tab, select a repository to create a webhook for.
  2. On the Settings tab, click Integration.
  3. In the list of integrations, select Modular Webhooks, and then click Add a webhook. The Add a webhook dialog is displayed.
  4. In the Name field, enter a name for the webhook configuration used in the Beanstalk user interface.
  5. In the URL field, enter the Kore.ai webhook URL for the alert.
  6. In the Select webhook triggers section, select one or more events that you want to get Kore.ai alert messages for.
  7. Click Activate to save the webhook configuration and close the Add a webhook dialog.

For more information, see Classic Webhooks Integration in the Beanstalk documentation.
To setup real-time notifications in your messaging channel using a Beanstalk webhook, for example, in the Kore.ai Messenger channel, click the New Task icon, click Get notified when…, click Information Updates, and then in the Setup Task dialog:

  • click the Activate button to generate a Webhook URL.
  • copy and save the URL, or click Email Instructions to send the URL to an email account. For more information, see Configuring Beanstalk Webhooks.
  • optionally, click the gray box in Filters to setup one or more filters to prevent message notifications for specified criteria. You can filter on one or more of the following:
    • Trigger
    • Click Done to save the filter.
  • optionally customize the Task Name 
  • optionally customize the Short Description
  • enable or disable Mute task notifications
  • and then click Finish.

Configuring Web Service Tasks

To configure web service tasks, you need to add the Beanstalk Bot from the Kore.ai Bot Store in your messaging channel, and then setup the task. After you add a web service task and are connected, you can perform tasks for Beanstalk and setup message notifications to get notified in your messaging channel when an event occurs in Beanstalk.
To setup an Beanstalk task in the Kore.ai Messenger channel, click the New Task icon, and then click one of the Beanstalk web services described in the following table.

TASK TO CONFIGURE THIS TASK…
Add Comment In the Perform Task dialog,

  • select a Repository
  • select a Changeset
  • enter a Comment
  • and then click Submit.

In a team room, you can enter the @beanstalk add_a_comment Bot command to invoke and configure this task.

Request code review In the Perform Task dialog,

  • enter a Repository
  • select a Target Branch
  • select a Source Branch
  • optionally select True or False to Merge.
  • optionally enter a Description
  • and then click Submit.

In a team room, you can enter the @beanstalk request_code_review Bot command to invoke and configure this task.

Next Steps

After the webhook is configured in Beanstalk, when any of the events occur in Beanstalk, a message is displayed on the Bots page in Kore.ai Messenger or your messaging channel.

Menu