GETTING STARTED
Kore.ai XO Platform
Virtual Assistants Overview
Natural Language Processing (NLP)
Concepts and Terminology
Quick Start Guide
Accessing the Platform
Working with the Builder
Building a Virtual Assistant
Using Workspaces
Release Notes
Current Version
Previous Versions
Deprecations

CONCEPTS
Design
Storyboard
Dialog Tasks
Overview
Dialog Builder
Node Types
Intent Node
Dialog Node
Entity Node
Form Node
Confirmation Node
Message Nodes
Logic Node
Bot Action Node
Service Node
Webhook Node
Script Node
Group Node
Agent Transfer
User Prompts
Voice Call Properties
Dialog Task Management
Connections & Transitions
Component Transition
Context Object
Event Handlers
Knowledge Graph
Introduction
Knowledge Extraction
Build Knowledge Graph
Add Knowledge Graph to Bot
Create the Graph
Build Knowledge Graph
Add FAQs
Run a Task
Build FAQs from an Existing Source
Traits, Synonyms, and Stop Words
Manage Variable Namespaces
Update
Move Question and Answers Between Nodes
Edit and Delete Terms
Edit Questions and Responses
Knowledge Graph Training
Knowledge Graph Analysis
Knowledge Graph Import and Export
Importing Knowledge Graph
Exporting Knowledge Graph
Creating a Knowledge Graph
From a CSV File
From a JSON file
Auto-Generate Knowledge Graph
Alert Tasks
Small Talk
Digital Skills
Digital Forms
Views
Introduction
Panels
Widgets
Feedback Survey
Train
Introduction
ML Engine
Introduction
Model Validation
FM Engine
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NLP Configurations
NLP Guidelines
Intelligence
Introduction
Contextual Memory
Contextual Intents
Interruption Management
Multi-intent Detection
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Default Conversations
Sentinment Management
Tone Analysis
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Batch Testing
Conversation Testing
Deploy
Channels
Publish
Analyze
Introduction
Conversations Dashboard
Performance Dashboard
Custom Dashboards
Introduction
Meta Tags
Dashboards and Widgets
Conversations History
Conversation Flows
Feedback Analytics
NLP Metrics
Containment Metrics
Usage Metrics
Smart Bots
Universal Bots
Introduction
Universal Bot Definition
Universal Bot Creation
Training a Universal Bot
Universal Bot Customizations
Enabling Languages
Store
Manage Assistant
Plan & Usage
Overview
Usage Plans
Support Plans
Invoices
Authorization
Multilingual Virtual Assistants
Masking PII Details
Variables
IVR Settings
General Settings
Assistant Management
Data Table
Table Views
App Definitions
Sharing Data Tables or Views

HOW TOs
Build a Flight Status Assistant
Design Conversation Skills
Create a Sample Banking Assistant
Create a Transfer Funds Task
Create a Update Balance Task
Create a Knowledge Graph
Set Up a Smart Alert
Design Digital Skills
Configure Digital Forms
Configure Digital Views
Add Data to Data Tables
Update Data in Data Tables
Add Data from Digital Forms
Train the Assistant
Use Traits
Use Patterns for Intents & Entities
Manage Context Switching
Deploy the Assistant
Configure an Agent Transfer
Use Assistant Functions
Use Content Variables
Use Global Variables
Web SDK Tutorial
Widget SDK Tutorial
Analyze the Assistant
Create a Custom Dashboard
Use Custom Meta Tags in Filters

APIs & SDKs
API Reference
API Introduction
API List
API Collection
koreUtil Libraries
SDK Reference
SDK Introduction
SDK Security
SDK Registration
Web Socket Connect and RTM
Using the BotKit SDK
BotKit SDK Tutorial - Blue Prism

ADMINISTRATION
Introduction
Assistant Admin Console
Administration Dashboard
User Management
Add Users
Manage Groups
Manage Roles
Assistant Management
Enrollment
Invite Users
Send Bulk Invites
Import User Data
Synchronize Users from AD
Security & Compliance
Using Single-Sign On
Security Settings
Cloud Connector
Analytics
Billing
  1. Home
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  4. Bot Store
  5. Adding Bots
  6. Adding a CircleCI Bot5 min read

Adding a CircleCI Bot5 min read

Kore.ai provides integration for a built-in CircleCI Bot that you can use to display message notifications and execute tasks directly from the Kore.ai application. To use the CircleCI Bot, you just need to add the Bot to your Kore.ai account, and then configure the settings for the Bot, such as authentication to access CircleCI, and the notification messages that you want. This topic describes the CircleCI built-in Bot for Kore.ai. For more information about other Kore.ai Bots, see Adding Bots.

About the Kore.ai Bot for CircleCI

DIYCircleCILogo CircleCI is a continuous integration and deployment platform that lets you quickly and securely build, test, and deploy your applications.

Integration Type Webhook – Connect to this Bot using a webhook integration where the web application pushes message notifications in near real time.
Category Developer Tools – This Bot is available in the Kore.ai application in the Developer Tools category.

Configuring CircleCI 

To configure a CircleCI webhook for Kore.ai, you must have a CircleCI account with administrator access as well as API access to configure a webhook. If you don’t, you’ll need to contact the CircleCI system administrator for your company. For more information, see the CircleCI Documentation.
To get started configuring the webhook in CircleCI, you’ll need two things:

  1. The Kore.ai webhook URL provided when you set up an alert in your Kore.ai account for each alert that you want to enable in CircleCI.
  2. A valid Username and Password for an account with CircleCI API access.

The webhook URL is account-specific and cannot be transferred to any other account. This means that if you configure a CircleCI webhook using a test account, you will have to recreate the alert and get a new webhook URL to configure in CircleCI. The following URL is an example webhook URL.
https://company.kore.com/hooks/c6089802f36250c179dcb1aa29afd24c

Configuring Webhook

This procedure describes the steps in CircleCI to configure a webhook using a Kore.ai webhook URL endpoint. For a webhook,

  1. Log on to CircleCI, and then click the Settings DIYSettingsIcon icon located to the immediate right of your repository.
  2. On the Project Settings navigation pane, in the Notifications section, click Webhook Notifications. The Webhooks page is displayed.
  3. Click the circle.yml file link
  4. In the root folder of your repository, create or add the following code in the circle.yml file:

notify: webhooks: # A list of hashes representing hooks. Only the url field is supported. - url: https://Yourcompany.kore.com/hooks/c6089802f36250c179dcb1aa29afd24c

where the – url: property is the Kore.ai webhook URL for the alert.

5. Save and publish the repository.

Note: By default, all events for this Bot generate Kore.ai alert messages. To reduce the number of notifications, this Bot may have filters that can be defined when you set up the alert in your Kore.ai account.

Sample circle.yml file

The following code is a sample circle.yml file that includes the notify section at the bottom for Kore.ai alert configuration. For more information, see the Notifications section in Configuring CircleCI in the CircleCI documentation.
The sections in your circle.yml file depend on your requirements.

## Customize the test machine
machine:
  timezone:
    America/Los_Angeles # Set the timezone
  # Version of ruby to use
  ruby:
    version:
      1.8.7-p358-falcon-perf
  # Override /etc/hosts
  hosts:
    circlehost: 127.0.0.1
    dev.mycompany.com: 127.0.0.1
  # Add some environment variables
  environment:
    CIRCLE_ENV: test
    DATABASE_URL: postgres://ubuntu:@127.0.0.1:5432/circle_test
## Customize checkout
checkout:
  post:
    - git submodule sync
    - git submodule update --init # use submodules
## Customize dependencies
dependencies:
  pre:
    - npm install coffeescript # install from a different package manager
    - gem uninstall bundler # use a custom version of bundler
    - gem install bundler --pre
  override:
    - bundle install: # note ':' here
        timeout: 180 # fail if command has no output for 3 minutes
  # we automatically cache and restore many dependencies between
  # builds. If you need to, you can add custom paths to cache:
  cache_directories:
    - "custom_1"   # relative to the build directory
    - "~/custom_2" # relative to the user's home directory
## Customize database setup
database:
  override:
    # replace CircleCI's generated database.yml
    - cp config/database.yml.ci config/database.yml
    - bundle exec rake db:create db:schema:load
## Customize test commands
test:
  override:
    - phpunit test/unit-tests # use PHPunit for testing
  post:
    - bundle exec rake jasmine:ci: # add an extra test type
        environment:
          RAILS_ENV: test
          RACK_ENV: test
## Customize deployment commands
deployment:
  staging:
    branch: master
    heroku:
      appname: foo-bar-123
## Custom notifications
notify:
  webhooks:
    # A list of hashes representing hooks. Only the url field is supported.
    - url: https://company.kore.com/hooks/c6089802f36250c179dcb1aa29afd24c

You can setup message notifications to your Kore.ai account using a CircleCI webhook. Click , click Get notified when…, click Build Updates via Webhook, and then in the Setup Task dialog:

  • click the Activate button to generate a Webhook URL.
  • copy and save the URL, or click Email Instructions to send the URL to an email account. For more information, see Configuring CircleCI Webhooks.
  • optionally customize the Task Name 
  • optionally customize the Short Description
  • enable or disable Mute task notifications.

Next Steps

After the webhook is configured in CircleCI, when any of the events occur in CircleCI, a message is displayed on the Bots tab in the Messages section for the Kore.ai account.

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