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  4. API Guide
  5. Create User API

Create User API

To add users to an account.

This API requires JWT generated by an application created only from Bot Admin Console.
To use this API, app needs the Admin API Scope of User Management under Security & Control.

POST https://{{host}}/api/public/users

NOTE: This feature was introduced in ver7.1 of the platform.

Query Parameters

Parameter Description
host Environment URL, for example,

Body Parameters

Parameter Description
users The array of details for each user to include user email id, user first name, group to which the user will belong, roles to be assigned to the Bots, and the permissions

Email Ids of the user being added
User id assigned by your organization of the user being added
First name of the user being added
array of group ids to which the user should belong
array of roleId-botId combinations saying what role the user has on which bot
array of bots that need to be assigned to the user

streamId Id of the Bot to be assigned to the user
dialogs Array of dialog task ids within the bot that need to be assigned to the user. If not given, all the dialog tasks are assigned
Determines if the specified users can create bots in their Bot Builder accounts. Set to true or false.
Default value is “true”.
Determines if the specified users can have access to Bot Builder. Set to true or false.
Default value is “true”.
Determines if an email needs to be sent to the user containing activation link to activate users under the account. Set to true or false.
Default value is “true”.


Invoke the API with JWT in the header with the following syntax:

auth: {{JWT}}

Response Content Type


Sample Request

curl -X POST \
  https://{{host}}/api/public/users \
  -H 'Content-Type: application/json' \
  -d '{
    "users": [
            "userInfo": {
                "emailId": "",
                "orgUserId": "org assigned user id",
                "firstName": "user1"
            "groups": [
            "roles": [
                    "roleId": "5d9d8db30d54920a8df1e68b",
                    "botId": "st-b8525f88-6dd3-54a7-8a97-734ecb748733"
                    "roleId": "5d9d920dabdc1e6e8ec99342",
                    "botId": "st-16511425-15c5-5cdf-b652-a796db7d134b"
                    "roleId": "5bbcb20c8bfd33db440ec1d1"
                    "roleId": "5d9d8d930d54920a8df1e689"
            "assignBotTasks": [
                "streamId": "st-xxx-xx-xxx-xxx-xxxx",
                "dialogs": ["dg-xxxx-xx-xx-xx-xxxx"]
            "canCreateBot": true,
            "isDeveloper": true

Sample Response

  • For success case:
            "msg": "Users are created Successfully"
  • Failure case:
        "failedUserDetails": [
                "userInfo": {
                    "emailId": "deskkore1",
                    "firstName": "user1",
                    "status": "failure",
                    "reason": {
                        "statusCode": 400,
                        "status": 400,
                        "customCode": 400,
                        "errors": [
                                "msg": "INVALID_EMAIL",
                                "code": 400
                        "_headers": {},
                        "message": "INVALID_EMAIL",
                        "name": "BadRequest"