Chatbot Overview
Conversational Bots
Intents & Entities
Intelligent Bots's Approach Conversational Platform
Bot Concepts and Terminology
Natural Language Processing (NLP)
Bot Types
Bot Tasks
Starting with Platform
How to Access Bot Builder
Working with Bot Builder
Building your first Bot
Getting Started with Building Bots
Using the Dialog Builder Tool
Creating a Simple Bot
Release Notes
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Bot Builder
Creating a Bot
Dialog Task
Working with User Intent Node
Working with the Dialog Node
Working with Entity Node
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Working with Message Nodes
Working with the Confirmation Nodes
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Enabling 2-way SSL for Service nodes
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Prompt Editor
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Managing Ignore Words and Field Memory
Knowledge Graph
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NLP Settings and Guidelines
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Amend Entity
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IVR Integration
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Enabling Languages
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Sample Bots
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API Guide
API Overview
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SDK Overview
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SDK App Registration Web SDK Tutorial
Message Formatting and Templates
Mobile SDK Push Notification
Web Socket Connect & RTM
Using the BotKit SDK
Installing the BotKit SDK
BotKit SDK Configuration
Events for the BotKit SDK
Functions for the BotKit SDK
BotKit SDK Tutorial – Agent Transfer
BotKit SDK Tutorial – Flight Search Sample Bot
Using an External NLP Engine
Bot Administration
Bots Admin Console
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Bots Management
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Importing Users and User Data
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Security & Compliance
Using Single Sign-On
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Schedule a Smart Alert
Configure Agent Transfer
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  5. Bot SDKs

Bot SDKs offers Bots SDKs as a set of platform-specific client libraries that provide a quick and convenient way to get Bots Platform capability into custom applications and to provide you with more control for the Bots you build on Bots Platform.

With just a few lines of code, you can embed our widget into your applications to enable end-users to interact with their applications using Natural Language Processing, or NLP.

Using our BotKit SDK that resides on your servers and interacts between the bot user and the Bots Platform, you can intercept and customize messages and influence the flow of the conversation dialog.

Platform-Specific Bots SDK

Bot SDKs are available for the following platforms:

  • Bots Web SDK – The Bots Web SDK contains HTML5 and JavaScript libraries that you can integrate with web applications and hybrid mobile apps. The SDK is available in our Github repository at
  • Bots Native iOS SDK – The Bots Native iOS SDK contains native iOS libraries that you can integrate with native iOS mobile applications. The SDK is available in our Github repository at
  • Bots Native Android SDK – The Bots Native Android SDK contains native Android libraries that you can integrate with native Android mobile applications. The SDK is available in our Github repository at

To get started with Bot SDKs, you must have an application to embed the SDK into, host a JWT generation web service, and register your app in Bot Builder. For more information, see SDK Security.
You can also try out our tutorial using a sample bot, a test application, and configuring your localhost server for JWT generation. For more information, see the Web SDK Tutorial.

BotKit SDK

The BotKit SDK enables you to define precise control of your bot interaction.
For example, if you have a bot used to book a taxi, it may take some time after a user request and available taxis can be displayed. Using an asynchronous call, while the user is waiting for a bot response, you can display a message such as Looking for your taxi. The asynchronous response request enables the Bots Platform to process other request and will post the response to the user when it becomes available. There are a variety of BotKit SDK events you can capture, and control the bot using functions.
To learn more about the BotKit SDK, see Using the BotKit SDK.