Developer Documentation

Welcome to the developer documentation site for the Kore.ai Virtual Assistant platform.

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Chatbot Overview
The stepping stone to Kore.ai’s virtual assistant platform.
Get onboard accessing the platform, the terminology used, and build a simple bot. Get an insight into various aspects of a Virtual Assistant or Conversational Bot like Intents, Entities and Dialog Flows.
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Explore the docs

Find the tools, code samples, and resources you need to build bots.

Bot Development

Bot Building

Enhance your virtual assistant building capability by understanding the various nuances of the platform like dialog tasks, alert tasks, knowledge tasks, UI Forms, Digital Views, and more.

Natural Language

Take advantage of Kore.ai’s hybrid approach to Natural Language Processing in achieving a near-human conversation experience for your virtual assistant.

Test & Debug

Anticipate every need of the user and test your assistant thoroughly using Utterance Testing and intensively using Batch Testing.

Bot Intelligence

Enhance your bot intelligence for a near-human conversation experience using Dialog Management, Context Management, Sentiment Analysis, and more.

Channel Enablement

Take advantage of the wide range of platform-supported channels to host the virtual assistant and take advantage of the unique features of each channel.

Publish

Take advantage of the easy Publish option and offer the assistant for public usage without missing any finer details.

Analytics

Bot Analysis

Is your bot serving its purpose? Are the users happy with its performance? Analyze bot performance using Dashboards, Conversation Flows, and Metrics.

Bot Settings

Get more out of the bots using Namespaces, Bot Functions, PII Settings, custom error messages, and more.

Advanced Topics

Ready to up the ante? Secure user access, enable multi-language support; integrate with IVR channels, personalize the bot responses, collaborate with other developers, link multiple bots into a Universal Bot, and reuse with Smart Bots.

Administration

Bot Administration

Handle all your enterprise accounts needs.

What's New

Learn more about the new platform features and enhancements in the latest release

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