はじめに
対話型AIプラットフォーム
チャットボットの概要
自然言語処理(NLP)
ボットの概念と用語
クイックスタートガイド
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ダイアログタスクとは
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エンティティノード
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デジタルビューとは
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トレーニングとは
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機械学習とは
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インテリジェンスとは
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複数インテントの検出
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公開
LLM and Generative AI
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LLM Integration
Kore.ai XO GPT Module
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封じ込め測定
カスタムダッシュボード
カスタムダッシュボードとは
メタタグ
カスタムダッシュボードとウィジェット
ユニバーサルボット
ユニバーサルボットとは
ユニバーサルボットの定義
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ハウツー
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Configure
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Configure
Templates
Freshservice
Configure
Templates
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Configure
Templates
Here
Configure
Templates
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Configure
Templates
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Configure
Templates
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Configure
Templates
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Configure
Templates
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Configure
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Configure
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Configure
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デジタルフォームの設定方法
デジタルビューの設定方法
データテーブルのデータの追加方法
データテーブルのデータの更新方法
Add Data from Digital Forms
ボットのトレーニング
示唆の使用方法
インテントとエンティティのパターンの使用方法
コンテキスト切り替えの管理方法
ボットのデプロイ
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コンテンツ変数の使用方法
グローバル変数の使用方法
ボットの分析
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カスタムタグを使ってフィルタリング
Data
Overview
Data Table
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App Definitions
Data as Service
Build a Travel Planning Assistant
Travel Assistant Overview
Create a Travel Virtual Assistant
Design Conversation Skills
Create an ‘Update Booking’ Task
Create a Change Flight Task
Build a Knowledge Graph
Schedule a Smart Alert
Design Digital Skills
Configure Digital Forms
Configure Digital Views
Train the Assistant
Use Traits
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BotKit - Blue Prism
BotKit - Flight Search Sample VA
BotKit - Agent Transfer
  1. ホーム
  2. Docs
  3. Virtual Assistants
  4. Channel Enablement
  5. Adding the Yammer Channel

Adding the Yammer Channel

To add Yammer as a channel to your Kore.ai bot, you must create an app in Yammer and enable the platform to receive messages. Adding the Yammer channel to your Kore.ai bot allows end-users of your bot to interact with your bot using their Yammer accounts. To add the Yammer channel to your bot, you must:

  1. Register an App – To enable Yammer as a channel for your bot, create an app on Yammer. Log in to your Yammer developer account to Register New App. Initially, to enable the Yammer channel, you must create and register for a developer account in the Yammer Developer portal.
  2. Enter the Redirect URL – Copy the Redirect URL provided in the Configurations tab of the Yammer channel page in the Bot Builder and enter it in the Redirect URL field to proceed with creating an app on Yammer.

Important: The Callback/Redirect URL now includes the streamid in the API request to identify the virtual assistant being accessed. When an incoming request is qualified with this identifier, it helps with traceability, troubleshooting, and remediation at the network level during anomalies like malicious calls or unusual bot activity.

  1. Get App Information – Go to the App Details page to get and reserve the Channel ID and Channel Secret for your channel configuration.
  2. Deploy Bot to your Enterprise – To allow your enterprise users to discover the bot in the App Directory, you can deploy the bot by updating the App Directory section.
  3. Authorize – You must Authorize the bot from the Configurations tab on the Yammer Channel page in the bot builder. This allows you to generate a developer access token to enable the Kore.ai bot platform to access the app.
  4. Enable Channel – After setting up the Yammer app and entering configuration data in Bot Builder, enable the channel.

To add the Yammer channel, follow the below steps:

  1. In the Bots section of the Bot Builder, click the bot you want to add the Yammer channel to.
  2. On the Channels tab, click the Yammer icon. The Yammer Channel page is displayed.
  3. In a new browser tab, log in to your Yammer Developer account and go to the My Apps section to register a new app.
  4. To create an app, click Register New App. Enter the required details in the listed fields.
  5. Copy the Redirect URL from Configurations tab of the Yammer Channel page and enter it in Redirect URL field.
  6. Click Continue to create the app.
  7. After app creation, you are redirected to the App Details page. Capture the Client ID and Client Secret of your Yammer channel and provide them in the Configurations tab of LINE channel page.
  8. To deploy bot to your enterprise, go to the App Directory section and enter the required information in the respective fields.
  9. Click Deploy to deploy the bot to your enterprise users.
  10. Go to the Configurations tab on the Yammer channel page to complete the channel setup.
  11. Click Authorize to generate a developer access token which enables Kore.ai bot platform to access the App. Enter all the details in other required fields. Select Yes and click Save to enable Yammer Channel.

Edit Yammer Channel

To edit the Yammer channel, follow the below steps:

  1. Hover over the channel and click to modify. You can make necessary updates to your channel configurations and save them.
  2. You can also disable or delete the channel information by clicking the Settings icon as shown in the image.

    Select one of the following commands to modify the channel:
    • Disable/Enable – Click Disable to temporarily disable the use of the Yammer channel for your bot. To enable the use of the Yammer channel, Click Enable.
    • Delete – Click Delete. On the Delete Confirmation dialog box, click OK to permanently delete the bot channel configuration.
Warning: This operation is permanent and cannot be undone.

On this Page

Adding the Yammer Channel

To add Yammer as a channel to your Kore.ai bot, you must create an app in Yammer and enable the platform to receive messages. Adding the Yammer channel to your Kore.ai bot allows end-users of your bot to interact with your bot using their Yammer accounts. To add the Yammer channel to your bot, you must:

  1. Register an App – To enable Yammer as a channel for your bot, create an app on Yammer. Log in to your Yammer developer account to Register New App. Initially, to enable the Yammer channel, you must create and register for a developer account in the Yammer Developer portal.
  2. Enter the Redirect URL – Copy the Redirect URL provided in the Configurations tab of the Yammer channel page in the Bot Builder and enter it in the Redirect URL field to proceed with creating an app on Yammer.

Important: The Callback/Redirect URL now includes the streamid in the API request to identify the virtual assistant being accessed. When an incoming request is qualified with this identifier, it helps with traceability, troubleshooting, and remediation at the network level during anomalies like malicious calls or unusual bot activity.

  1. Get App Information – Go to the App Details page to get and reserve the Channel ID and Channel Secret for your channel configuration.
  2. Deploy Bot to your Enterprise – To allow your enterprise users to discover the bot in the App Directory, you can deploy the bot by updating the App Directory section.
  3. Authorize – You must Authorize the bot from the Configurations tab on the Yammer Channel page in the bot builder. This allows you to generate a developer access token to enable the Kore.ai bot platform to access the app.
  4. Enable Channel – After setting up the Yammer app and entering configuration data in Bot Builder, enable the channel.

To add the Yammer channel, follow the below steps:

  1. In the Bots section of the Bot Builder, click the bot you want to add the Yammer channel to.
  2. On the Channels tab, click the Yammer icon. The Yammer Channel page is displayed.
  3. In a new browser tab, log in to your Yammer Developer account and go to the My Apps section to register a new app.
  4. To create an app, click Register New App. Enter the required details in the listed fields.
  5. Copy the Redirect URL from Configurations tab of the Yammer Channel page and enter it in Redirect URL field.
  6. Click Continue to create the app.
  7. After app creation, you are redirected to the App Details page. Capture the Client ID and Client Secret of your Yammer channel and provide them in the Configurations tab of LINE channel page.
  8. To deploy bot to your enterprise, go to the App Directory section and enter the required information in the respective fields.
  9. Click Deploy to deploy the bot to your enterprise users.
  10. Go to the Configurations tab on the Yammer channel page to complete the channel setup.
  11. Click Authorize to generate a developer access token which enables Kore.ai bot platform to access the App. Enter all the details in other required fields. Select Yes and click Save to enable Yammer Channel.

Edit Yammer Channel

To edit the Yammer channel, follow the below steps:

  1. Hover over the channel and click to modify. You can make necessary updates to your channel configurations and save them.
  2. You can also disable or delete the channel information by clicking the Settings icon as shown in the image.

    Select one of the following commands to modify the channel:
    • Disable/Enable – Click Disable to temporarily disable the use of the Yammer channel for your bot. To enable the use of the Yammer channel, Click Enable.
    • Delete – Click Delete. On the Delete Confirmation dialog box, click OK to permanently delete the bot channel configuration.
Warning: This operation is permanent and cannot be undone.
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