はじめに
対話型AIプラットフォーム
チャットボットの概要
自然言語処理(NLP)
ボットの概念と用語
クイックスタートガイド
プラットフォームへのアクセス
ボットビルダーの操作
リリースノート
最新バージョン(英語)
以前のバージョン(英語)
コンセプト
設計
ストーリーボード
ダイアログタスク
ダイアログタスクとは
ダイアログビルダー
ノードタイプ
インテントノード
ダイアログノード
エンティティノード
フォームノード
確認ノード
ロジックノード
ボットアクションノード
サービスノード
Webhookノード
スクリプトノード
グループノード
エージェント転送ノード
ユーザープロンプト
音声通話プロパティ
イベント ハンドラー
ナレッジグラフ
ナレッジグラフの抽出
ナレッジグラフの構築
ボットにナレッジグラフを追加
グラフの作成
ナレッジグラフの構築
既存のソースからFAQを構築
通知タスク
スモールトーク
デジタルスキル
デジタルフォーム
デジタルビュー
デジタルビューとは
パネル
ウィジェット
トレーニング
トレーニングとは
機械学習
機械学習とは
モデル検証
ファンダメンタルミーニング
ナレッジグラフ
示唆
ランキングおよび解決
NLPの詳細設定
NLPのガイドライン
インテリジェンス
インテリジェンスとは
コンテキスト
コンテキストインテント
割り込み
複数インテントの検出
エンティティの変更
デフォルトの会話
センチメント管理
トーン分析
テストとデバッグ
ボットと会話
発話テスト
バッチテスト
会話テスト
デプロイ
チャネル
公開
LLM and Generative AI
Introduction
LLM Integration
Kore.ai XO GPT Module
Prompts & Requests Library
Co-Pilot Features
Dynamic Conversations Features
分析
ボットの分析
NLPメトリクス
会話フロー
Usage Metrics
封じ込め測定
カスタムダッシュボード
カスタムダッシュボードとは
メタタグ
カスタムダッシュボードとウィジェット
ユニバーサルボット
ユニバーサルボットとは
ユニバーサルボットの定義
ユニバーサルボットの作成
ユニバーサルボットのトレーニング
ユニバーサルボットのカスタマイズ
他言語の有効化
ストア
プラントと使用
Overview
Usage Plans
Support Plans
Invoices
管理
ボット認証
複数言語対応ボット
個人を特定できる情報の編集
ボット変数の使用
IVRのシステム連携
一般設定
ボット管理
ハウツー
Integrations
Actions
Actions Overview
Asana
Configure
Templates
Azure OpenAI
Configure
Templates
BambooHR
Configure
Templates
Bitly
Configure
Templates
Confluence
Configure
Templates
DHL
Configure
Templates
Freshdesk
Configure
Templates
Freshservice
Configure
Templates
Google Maps
Configure
Templates
Here
Configure
Templates
HubSpot
Configure
Templates
JIRA
Configure
Templates
Microsoft Graph
Configure
Templates
Open AI
Configure
Templates
Salesforce
Configure
Templates
ServiceNow
Configure
Templates
Stripe
Configure
Templates
Shopify
Configure
Templates
Twilio
Configure
Templates
Zendesk
Configure
Templates
Agents
Agent Transfer Overview
Custom (BotKit)
Drift
Genesys
Intercom
NiceInContact
NiceInContact(User Hub)
Salesforce
ServiceNow
Configure Tokyo and Lower versions
Configure Utah and Higher versions
Unblu
External NLU Adapters
Overview
Dialogflow Engine
Test and Debug
会話スキルの設計
バンキングボットを作成
バンキングボット – 資金の振り替え
バンキングボット – 残高を更新
ナレッジグラフを構築
スマートアラートの予約方法
デジタルスキルの設計
デジタルフォームの設定方法
デジタルビューの設定方法
データテーブルのデータの追加方法
データテーブルのデータの更新方法
Add Data from Digital Forms
ボットのトレーニング
示唆の使用方法
インテントとエンティティのパターンの使用方法
コンテキスト切り替えの管理方法
ボットのデプロイ
エージェント転送の設定方法
ボット関数の使用方法
コンテンツ変数の使用方法
グローバル変数の使用方法
ボットの分析
カスタムダッシュボードの作成方法
カスタムタグを使ってフィルタリング
Data
Overview
Data Table
Table Views
App Definitions
Data as Service
Build a Travel Planning Assistant
Travel Assistant Overview
Create a Travel Virtual Assistant
Design Conversation Skills
Create an ‘Update Booking’ Task
Create a Change Flight Task
Build a Knowledge Graph
Schedule a Smart Alert
Design Digital Skills
Configure Digital Forms
Configure Digital Views
Train the Assistant
Use Traits
Use Patterns
Manage Context Switching
Deploy the Assistant
Use Bot Functions
Use Content Variables
Use Global Variables
Use Web SDK
Build a Banking Assistant
Migrate External Bots
Google Dialogflow Bot
APIs & SDKs
API Reference
API Introduction
Rate Limits
API List
koreUtil Libraries
SDK Reference
SDK Introduction
Web SDK
How the Web SDK Works
SDK Security
SDK Registration
Web Socket Connect and RTM
Tutorials
Widget SDK Tutorial
Web SDK Tutorial
BotKit SDK
BotKit SDK Deployment Guide
Installing the BotKit SDK
Using the BotKit SDK
SDK Events
SDK Functions
Tutorials
BotKit - Blue Prism
BotKit - Flight Search Sample VA
BotKit - Agent Transfer
  1. ホーム
  2. Docs
  3. Virtual Assistants
  4. API Guide
  5. Update NLP Configurations

Update NLP Configurations

To update the NLP thresholds and configurations

 

Method POST
Endpoint https://{{host}}/api/public/bot/{{BotID}}/configurations?language={{languageCode}}&groupName={{groupName}}
Content Type application/json
Authorization auth: {{JWT}}

See How to generate the JWT Token.

API Scope
  • Bot Builder: NLP Configurations
  • Admin Console: Test > NLP Configurations & Train

 

Query Parameters

Parameter Description Mandate
host The environment URL. For example, https://bots.kore.ai Required
BotID The Bot ID or Stream ID that can be accessed under General Settings on the Bot Builder. Required
languageCode The Bot language in which the configurations need to be updated. Required
groupName The GroupName can be used to update the ML parameters of a specific group.  To update Bot level Intent Model Configurations, groupName should be set to “Bot Level Intent Model“. Required
for Multiple ML Model

 

Sample Request

curl --location -g --request POST \
  'https://{{host}}/api/public/bot/{{bot-id}}/configurations?language={{languageCode}}' \
  --header 'auth: YOUR_JWT_ACCESS_TOKEN' \
  --header 'content-type: application/json' \
  --data-raw '{
    "advancedNLPSettings": [
        {
            "configurationKeyName": "NoneIntent",
            "configurationValue": true,
            "nlpEngine": "ML"
        }
    ],
    "configurations": [
        {
            "mode": "ml",
            "exactMatchThreshold": 85,
            "useDependencyParser": true,
            "minThreshold": 0.2
        },
        {
            "mode": "faq",
            "useBotSynonyms": true,
            "searchInAnswer": {
                "enabled": true,
                "notifyUser": false,
                "responseType": "relevantWithReadMore",
                "customReadMoreURL": "aa",
                "useCustomReadMoreURL": true
            }
        }
    ],
    "mlParams": {
        "intentParams": {
            "features": "skip_gram",
            "skip_gram": {
                "seqLength": 3,
                "maxSkipDistance": 2
            }
        }
    },
    "nlSettings": {
        "enableAutoUtteranceAddition": false,
        "enableNegativePatterns": true
    }
}'

Body Parameters

The parameters depend on the threshold configuration that needs to be updated. The comprehensive list of the parameters for the various threshold configurations is given below:

 

Update Settings

Machine Learning Engine

This section refers to the configurations related to the Machine Learning engine. For details on the configurations, please click here.

{
    "configurations": [
        {
            "mode": "ml",               // Machine Learning Engine
            "exactMatchThreshold": 90,  // ML Definitive Score - value in range [80-100]
            "minThreshold": 0.4        // ML threshold - value in range [0-1]
        }
    ],
    "mlParams": {
        "intentParams": {
            "useSynonyms": true,       // Bot Synonyms
            "useStopwords": true,      // Stopwords
            "usePlaceholders": true,   // Entity Placeholders
            "features": "skip_gram",       // Feature Extraction - value in range [skip_gram, n_gram]
            "skip_gram": {             // features should be 'skip_gram'
                "seqLength": 2,        // Sequence Length - value in range [2-4]
                "maxSkipDistance": 1   // Maximum Skip Distance - value in range [1-3]
              }               // ngram Sequence Length - value in range [1-4]
                                       // features should be ‘n_gram’
        },
        "nerParams": {
            "type": "corenlp"          // NER Model
                                       // could be "corenlp" for  Conditional Random Field
                                       //       or "spacy" -  Deep Neural Network
         }
    }
}

 

Fundamental Meaning Engine

This section refers to the configurations related to the Fundamental Meaning engine. For details on the configurations, please click here.

{
    "configurations": [
        {
            "mode": "cs",            // Fundamental Meaning Engine
            "labelMatch": true       // Intent Detection using Task Name Words
            "isFMThreshold": true,   //FM Threshold
            "fmThreshold": 15        //FM Threshold value
        }
  ]
}

Knowledge Graph Engine

This section refers to the configurations related to the Knowledge Graph engine. For details on the configurations, please click here.

{
    "configurations": [
         {
            "mode": "faq",  
            "autoSpellCorrectEnabled": true,             // Auto Correction
            "useBotSynonyms": true,                      // Bot Synonyms
            "enPatternLemma": false,                     // Lemmatization using Parts of Speech
            "pathCoverage": 43,                          // Path Coverage - value in range [0-100]
            "exactMatchThreshold": 93,                   // Minimum and Definitive Level for Knowledge Tasks
                                                         // value in range [0-100]
                                                         // should be more than minThreshold & maxThreshold
            "maxThreshold": 83,                          // Probable range for Knowledge Task
                                                         // value in range [0-100]
                                                         // should be between minThreshold & exactMatchThreshold
            "minThreshold": 63,                          // Low confidence range for Knowledge Task
                                                         // value in range [0-100]
                                                         // should be less than maxThreshold & exactMatchThreshold  
            "suggestionsCount": 3,                       // KG suggestionsCount | [0-5]
            "taskMatchTolerance": 33,                    // Proximity of Suggested Matches | [0-50]
            "longResponses": {
                "readMore": true,                        // Manage Long Responses
                "useCustomReadMoreURL": true,            // readMore should be true
                "customReadMoreURL": "www.siteurl.com"   // readMore link; readMore should be true
              },
            "searchInAnswer": {
                "enabled": true,                         //  Search in Answer
                "notifyUser": true,                      // Inform end user that it is a probable answer
                "responseType": "relevantWithReadMore",  // can be "complete" - Show complete response,
                                                         //      or "relevant" - Show only the relevant paragraph,
                                                         //      or "relevantWithReadMore" - Show only the relevant paragraph with “read more” link ]
                "customReadMoreURL": "www.siteurl.com",  // “read more” link
                "useCustomReadMoreURL": true             // enabled should be true
            },
            "qualifyContextualPaths": false             // Qualify Contextual Paths
        }
 ]
}

Ranking & Resolver Engine

This section refers to the configurations related to the Ranking & Resolver engine. For details on the configurations, please click here.

{
    "configurations": [
        {
            "mode": "rr",                 // Ranking and Resolver Engine
            "taskMatchTolerance": 3,      // Proximity of Probable Matches - value in range [0-20]
            "useDependencyParser": true,  // Dependency Parsing Model
            "minMatchVal": 0.3,           // Minimum Match Score - value in range [0-1]
                                          // useDependencyParser should be true
            "rankingParameters": "",      //  Advanced Configurations                                           
                                          // useDependencyParser should be true
            "intentRescoring": false,     // Rescoring of Intents
            "isPreferDefinitiveMatch": true // Prefer Definitive Matches
        }
 ]
}

Advanced NLP Configurations

This section describes the configurations as given in the Advanced NLP Configurations section of Natural Language -> Training. For details on the configurations, please click here.

The sample request for setting the above-mentioned Advanced NLP Configurations is given below:

{
    "advancedNLPSettings":[
        {
            "configurationKeyName": "NoneIntent",
            "configurationValue":true,
            "nlpEngine":"ML"
        }
    ]
}

The complete list of the permissible advanced NLP configurations settings and the possible values is given below:

Split Compound Words

{
        "configurationName": "Split Compound Words",
        "configurationKeyName": "splitCompoundWords",
        "desc": "The settings enables splitting of the compound words into multiple stems and then process the individual stem",
        "nlpEngine": "ML",
        "dataType": "Boolean",
        "range": [true, false],
        "defaultValue": false,
        "requiresTraining": true,
        "language": ["de", "nl"],
        "isChild": false
    }

None Intent

{
        "configurationName": "None Intent",
        "configurationKeyName": "NoneIntent",
        "desc": "Once enabled, a None intent is created which reduces the chances of getting a false positive for an intent match using ML engine",
        "nlpEngine": "ML",
        "dataType": "Boolean",
        "range": [true, false],
        "defaultValue": true,
        "requiresTraining": true,
        "language": "ALL",
        "isChild": false
    }

Cosine similarity dampening

{
        "configurationName": "Cosine similarity dampening",
        "configurationKeyName": "cosineSimilarityDampening",
        "desc": "Avoid penalty on short length questions using Cosine Similarity Dampening",
        "nlpEngine": "KG",
        "dataType": "Boolean",
        "range": [true, false],
        "defaultValue": true,
        "requiresTraining": false,
        "language": "ALL",
        "isChild": false
    }

Network Type

{
        "configurationName" : "Network Type",
        "configurationKeyName" : "network",
        "desc" : "Networks available for intent training",
        "nlpEngine" : "ML",
        "dataType" : "enum",
        "range" : ["Standard","MLP-BOW","MLP-WordEmbeddings","LSTM","CNN", "KoreBERT"],
        "defaultValue": "Standard",
        "requiresTraining" : true,
        "language" : "ALL",
        "isChild" : false
    }

Epochs

{
        "configurationName": "Epochs",
        "configurationKeyName": "epochs",
        "desc": "Number of iterations in training the model",
        "nlpEngine": "ML",
        "dataType": "Number",
        "range": [20, 300],
        "defaultValue": 20,
        "requiresTraining" : true,
        "language" : "ALL",
        "isChild" : true,
        "parentConfiguration" : "network",
        "requiredParentInput" : ["MLP-BOW","MLP-WordEmbeddings","LSTM","CNN","KoreBERT"]
    }

Batch Size

{
        "configurationName" : "Batch Size",
        "configurationKeyName" : "batch_size",
        "desc" : "Number of training samples used for each batch while training",
        "nlpEngine" : "ML",
        "dataType" : "Number",
        "range" : [10,30],
        "defaultValue":10,
        "requiresTraining" : true,
        "language" : "ALL",
        "isChild" : true,
        "parentConfiguration" : "network",
        "requiredParentInput" : ["MLP-BOW","MLP-WordEmbeddings","LSTM","CNN","KoreBERT"]
    }

Learning rate

{
        "configurationName": "Learning rate",
        "configurationKeyName": "lr",
        "desc": "Learning rate is a hyper-parameter that controls how much we are adjusting the weights of our network with respect to the loss gradient",
        "nlpEngine": "ML",
        "dataType": "enum",
        "range": [1e-4, 1e-3, 1e-2],
        "defaultValue": 1e-3,
        "requiresTraining" : true,
        "language" : "ALL",
        "isChild" : true,
        "parentConfiguration" : "network",
        "requiredParentInput" : ["MLP-BOW","MLP-WordEmbeddings","LSTM","CNN","KoreBERT"]
    }

Dropout

{
        "configurationName": "Dropout",
        "configurationKeyName": "dropout",
        "desc": "Regularization parameter to avoid overfitting of the model",
        "nlpEngine": "ML",
        "dataType": "Number",
        "range": [0, 0.8],
        "defaultValue": 0,
        "requiresTraining" : true,
        "language" : "ALL",
        "isChild" : true,
        "parentConfiguration" : "network",
        "requiredParentInput" : ["MLP-BOW","MLP-WordEmbeddings","LSTM","CNN", "KoreBERT"]
    }

Vectorizer

{
        "configurationName": "Vectorizer",
        "configurationKeyName": "vector_type",
        "desc": "Feature extraction technique on training data",
        "nlpEngine": "ML",
        "dataType": "enum",
        "range": ["count", "tfidf"],
        "defaultValue": "count",
        "requiresTraining": true,
        "language": "ALL",
        "isChild": true,
        "parentConfiguration": "network",
        "requiredParentInput": ["MLP-BOW"]
    }

Maximum sequence length

{
        "configurationName": "Maximum sequence length",
        "configurationKeyName": "max_seq_length",
        "desc": "Length of the training sample or user input",
        "nlpEngine": "ML",
        "dataType": "Number",
        "range": [10, 30],
        "defaultValue": 20,
        "requiresTraining" : true,
        "language" : "ALL",
        "isChild" : true,
        "parentConfiguration" : "network",
        "requiredParentInput" : ["MLP-WordEmbeddings","LSTM","CNN","KoreBERT"]
    }

Embeddings Type

{
        "configurationName": "Embeddings Type",
        "configurationKeyName": "word_embedding_type",
        "desc": "Feature extraction technique on training data",
        "nlpEngine": "ML",
        "dataType": "enum",
        "range": ["generated", "pretrained", "random"],
        "defaultValue": "random",
        "requiresTraining" : true,
        "language" : "ALL",
        "isChild" : true,
        "parentConfiguration" : "network",
        "requiredParentInput" : ["MLP-WordEmbeddings","LSTM","CNN", "KoreBERT"]
    }

Embeddings Dimensions

{
        "configurationName": "Embeddings Dimensions",
        "configurationKeyName": "embedding_dim",
        "desc": "Embeddings Dimensions to be used in featurization",
        "nlpEngine": "ML",
        "dataType": "Number",
        "range": [100, 400],
        "defaultValue": 300,
        "requiresTraining" : true,
        "language" : "ALL",
        "isChild" : true,
        "parentConfiguration" : "network",
        "requiredParentInput" : ["MLP-WordEmbeddings","LSTM","CNN", "KoreBERT"]
    }

K Fold Cross-Validation

{
        "configurationName" : "kfold",
        "configurationKeyName" : "kfold",
        "desc" : "kfold parameter for Crossvalidation",
        "nlpEngine" : "ML",
        "dataType" : "Number",
        "range" : [2,10],
        "defaultValue": 5,
        "requiresTraining" : true,
        "language" : "ALL",
        "isChild" : false
    }

FAQ Name as Intent Name

{
        "configurationName": "FAQ Name as Intent Name",
        "configurationKeyName": "FAQ_Name_Intent_Name",
        "desc": "Enable to use FAQ Name as Intent Name. ",
        "nlpEngine": "KG",
        "dataType": "Boolean",
        "range": [true, false],
        "defaultValue": false,
        "requiresTraining" : false,
        "language" : "ALL",
        "isChild" : false
    }

Fuzzy Match

{
        "configurationName" : "Fuzzy Match",
        "configurationKeyName" : "fuzzyMatch",
        "desc" : "This setting enables the use of the fuzzy matching algorithm for intent identification",
        "nlpEngine" : "ML",
        "dataType" : "Boolean",
        "range" : [true,false],
        "defaultValue": true,
        "requiresTraining" : false,
        "language" : "ALL",
        "isChild" : false
    }

Handle Negation

{
        "configurationName" : "Handle Negation",
        "configurationKeyName" : "f_negation",
        "desc" : "This setting enables the handling of negated words in intent identification",
        "nlpEngine" : "General",
        "dataType" : "Boolean",
        "range" : [true,false],
        "defaultValue": true,
        "requiresTraining" : true,
        "language" : ["en", "es"],
        "isChild" : false
    }

Ignore Multiple Occurences

{
        "configurationName" : "Ignore Multiple occurences",
        "configurationKeyName" : "binary",
        "desc" : "This setting enables to just use presence or absence of a term instead of the raw counts",
        "nlpEngine" : "ML",
        "dataType" : "Boolean",
        "range" : [true,false],
        "defaultValue": false,
        "requiresTraining" : true,
        "language" : ["en"],
        "isChild" : true,
        "parentConfiguration" : "network",
        "requiredParentInput" : ["MLP-BOW"]
    }

Entity Placeholders in User Utterances

{
        "configurationName": "Test PlaceHolders",
        "configurationKeyName": "TestPlaceHolders",
        "desc": "Enable to replace entity values present in the user input with the corresponding entity placeholders during prediction",
        "nlpEngine": "ML",
        "dataType": "Boolean",
        "range": [true, false],
        "defaultValue": true,
        "requiresTraining": false,
        "language": "ALL",
        "isChild": false
    }

 

Delete Settings

To delete any settings use the name of the settings mentioned in above sections in this way:

curl --location -g --request POST \
  'https://{{host}}/api/public/bot/{{bot-id}}/configurations?language={{languageCode}}' \
  --header 'auth: YOUR_JWT_ACCESS_TOKEN' \
  --header 'content-type: application/json' \
  --data-raw '{
    "delete": {
        "advancedNLPSettings": [
            "kfold"
        ]
    }
}'

 

Reset Settings

To reset any settings use the name of the settings mentioned in above sections in this way:

curl --location -g --request POST \
  'https://{{host}}/api/public/bot/{{bot-id}}/configurations?language={{languageCode}}' \
  --header 'auth: YOUR_JWT_ACCESS_TOKEN' \
  --header 'content-type: application/json' \
  --data-raw '{
      "reset": {
         "faq": [
             "pathCoverage",                // Path Coverage
             "suggestionsCount",            // KG suggestionsCount
             "minimumAndDefinitiveLevels",  // Minimum and Definitive Level for Knowledge Tasks (will reset all three values)
             "taskMatchTolerance"           // Proximity of Suggested Matches
        ],
        "ml": [
            "exactMatchThreshold",          // ML Definitive Score 
            "minThreshold"                  // ML threshold 
        ],
        "rr": [
            "taskMatchTolerance",           // Proximity of Probable Matches
            "minMatchVal"                   // Minimum Match Score
        ],
        "mlParams": [
            "ngram",                        // ngram Sequence Length
            "seqLength",                    // Sequence Length
            "maxSkipDistance"               // Maximum Skip Distance
        ]
    }
}'

Sample Response

    {
    "msg": "Settings are updated successfully."
}

Update NLP Configurations

To update the NLP thresholds and configurations

 

Method POST
Endpoint https://{{host}}/api/public/bot/{{BotID}}/configurations?language={{languageCode}}&groupName={{groupName}}
Content Type application/json
Authorization auth: {{JWT}}

See How to generate the JWT Token.

API Scope
  • Bot Builder: NLP Configurations
  • Admin Console: Test > NLP Configurations & Train

 

Query Parameters

Parameter Description Mandate
host The environment URL. For example, https://bots.kore.ai Required
BotID The Bot ID or Stream ID that can be accessed under General Settings on the Bot Builder. Required
languageCode The Bot language in which the configurations need to be updated. Required
groupName The GroupName can be used to update the ML parameters of a specific group.  To update Bot level Intent Model Configurations, groupName should be set to “Bot Level Intent Model“. Required
for Multiple ML Model

 

Sample Request

curl --location -g --request POST \
  'https://{{host}}/api/public/bot/{{bot-id}}/configurations?language={{languageCode}}' \
  --header 'auth: YOUR_JWT_ACCESS_TOKEN' \
  --header 'content-type: application/json' \
  --data-raw '{
    "advancedNLPSettings": [
        {
            "configurationKeyName": "NoneIntent",
            "configurationValue": true,
            "nlpEngine": "ML"
        }
    ],
    "configurations": [
        {
            "mode": "ml",
            "exactMatchThreshold": 85,
            "useDependencyParser": true,
            "minThreshold": 0.2
        },
        {
            "mode": "faq",
            "useBotSynonyms": true,
            "searchInAnswer": {
                "enabled": true,
                "notifyUser": false,
                "responseType": "relevantWithReadMore",
                "customReadMoreURL": "aa",
                "useCustomReadMoreURL": true
            }
        }
    ],
    "mlParams": {
        "intentParams": {
            "features": "skip_gram",
            "skip_gram": {
                "seqLength": 3,
                "maxSkipDistance": 2
            }
        }
    },
    "nlSettings": {
        "enableAutoUtteranceAddition": false,
        "enableNegativePatterns": true
    }
}'

Body Parameters

The parameters depend on the threshold configuration that needs to be updated. The comprehensive list of the parameters for the various threshold configurations is given below:

 

Update Settings

Machine Learning Engine

This section refers to the configurations related to the Machine Learning engine. For details on the configurations, please click here.

{
    "configurations": [
        {
            "mode": "ml",               // Machine Learning Engine
            "exactMatchThreshold": 90,  // ML Definitive Score - value in range [80-100]
            "minThreshold": 0.4        // ML threshold - value in range [0-1]
        }
    ],
    "mlParams": {
        "intentParams": {
            "useSynonyms": true,       // Bot Synonyms
            "useStopwords": true,      // Stopwords
            "usePlaceholders": true,   // Entity Placeholders
            "features": "skip_gram",       // Feature Extraction - value in range [skip_gram, n_gram]
            "skip_gram": {             // features should be 'skip_gram'
                "seqLength": 2,        // Sequence Length - value in range [2-4]
                "maxSkipDistance": 1   // Maximum Skip Distance - value in range [1-3]
              }               // ngram Sequence Length - value in range [1-4]
                                       // features should be ‘n_gram’
        },
        "nerParams": {
            "type": "corenlp"          // NER Model
                                       // could be "corenlp" for  Conditional Random Field
                                       //       or "spacy" -  Deep Neural Network
         }
    }
}

 

Fundamental Meaning Engine

This section refers to the configurations related to the Fundamental Meaning engine. For details on the configurations, please click here.

{
    "configurations": [
        {
            "mode": "cs",            // Fundamental Meaning Engine
            "labelMatch": true       // Intent Detection using Task Name Words
            "isFMThreshold": true,   //FM Threshold
            "fmThreshold": 15        //FM Threshold value
        }
  ]
}

Knowledge Graph Engine

This section refers to the configurations related to the Knowledge Graph engine. For details on the configurations, please click here.

{
    "configurations": [
         {
            "mode": "faq",  
            "autoSpellCorrectEnabled": true,             // Auto Correction
            "useBotSynonyms": true,                      // Bot Synonyms
            "enPatternLemma": false,                     // Lemmatization using Parts of Speech
            "pathCoverage": 43,                          // Path Coverage - value in range [0-100]
            "exactMatchThreshold": 93,                   // Minimum and Definitive Level for Knowledge Tasks
                                                         // value in range [0-100]
                                                         // should be more than minThreshold & maxThreshold
            "maxThreshold": 83,                          // Probable range for Knowledge Task
                                                         // value in range [0-100]
                                                         // should be between minThreshold & exactMatchThreshold
            "minThreshold": 63,                          // Low confidence range for Knowledge Task
                                                         // value in range [0-100]
                                                         // should be less than maxThreshold & exactMatchThreshold  
            "suggestionsCount": 3,                       // KG suggestionsCount | [0-5]
            "taskMatchTolerance": 33,                    // Proximity of Suggested Matches | [0-50]
            "longResponses": {
                "readMore": true,                        // Manage Long Responses
                "useCustomReadMoreURL": true,            // readMore should be true
                "customReadMoreURL": "www.siteurl.com"   // readMore link; readMore should be true
              },
            "searchInAnswer": {
                "enabled": true,                         //  Search in Answer
                "notifyUser": true,                      // Inform end user that it is a probable answer
                "responseType": "relevantWithReadMore",  // can be "complete" - Show complete response,
                                                         //      or "relevant" - Show only the relevant paragraph,
                                                         //      or "relevantWithReadMore" - Show only the relevant paragraph with “read more” link ]
                "customReadMoreURL": "www.siteurl.com",  // “read more” link
                "useCustomReadMoreURL": true             // enabled should be true
            },
            "qualifyContextualPaths": false             // Qualify Contextual Paths
        }
 ]
}

Ranking & Resolver Engine

This section refers to the configurations related to the Ranking & Resolver engine. For details on the configurations, please click here.

{
    "configurations": [
        {
            "mode": "rr",                 // Ranking and Resolver Engine
            "taskMatchTolerance": 3,      // Proximity of Probable Matches - value in range [0-20]
            "useDependencyParser": true,  // Dependency Parsing Model
            "minMatchVal": 0.3,           // Minimum Match Score - value in range [0-1]
                                          // useDependencyParser should be true
            "rankingParameters": "",      //  Advanced Configurations                                           
                                          // useDependencyParser should be true
            "intentRescoring": false,     // Rescoring of Intents
            "isPreferDefinitiveMatch": true // Prefer Definitive Matches
        }
 ]
}

Advanced NLP Configurations

This section describes the configurations as given in the Advanced NLP Configurations section of Natural Language -> Training. For details on the configurations, please click here.

The sample request for setting the above-mentioned Advanced NLP Configurations is given below:

{
    "advancedNLPSettings":[
        {
            "configurationKeyName": "NoneIntent",
            "configurationValue":true,
            "nlpEngine":"ML"
        }
    ]
}

The complete list of the permissible advanced NLP configurations settings and the possible values is given below:

Split Compound Words

{
        "configurationName": "Split Compound Words",
        "configurationKeyName": "splitCompoundWords",
        "desc": "The settings enables splitting of the compound words into multiple stems and then process the individual stem",
        "nlpEngine": "ML",
        "dataType": "Boolean",
        "range": [true, false],
        "defaultValue": false,
        "requiresTraining": true,
        "language": ["de", "nl"],
        "isChild": false
    }

None Intent

{
        "configurationName": "None Intent",
        "configurationKeyName": "NoneIntent",
        "desc": "Once enabled, a None intent is created which reduces the chances of getting a false positive for an intent match using ML engine",
        "nlpEngine": "ML",
        "dataType": "Boolean",
        "range": [true, false],
        "defaultValue": true,
        "requiresTraining": true,
        "language": "ALL",
        "isChild": false
    }

Cosine similarity dampening

{
        "configurationName": "Cosine similarity dampening",
        "configurationKeyName": "cosineSimilarityDampening",
        "desc": "Avoid penalty on short length questions using Cosine Similarity Dampening",
        "nlpEngine": "KG",
        "dataType": "Boolean",
        "range": [true, false],
        "defaultValue": true,
        "requiresTraining": false,
        "language": "ALL",
        "isChild": false
    }

Network Type

{
        "configurationName" : "Network Type",
        "configurationKeyName" : "network",
        "desc" : "Networks available for intent training",
        "nlpEngine" : "ML",
        "dataType" : "enum",
        "range" : ["Standard","MLP-BOW","MLP-WordEmbeddings","LSTM","CNN", "KoreBERT"],
        "defaultValue": "Standard",
        "requiresTraining" : true,
        "language" : "ALL",
        "isChild" : false
    }

Epochs

{
        "configurationName": "Epochs",
        "configurationKeyName": "epochs",
        "desc": "Number of iterations in training the model",
        "nlpEngine": "ML",
        "dataType": "Number",
        "range": [20, 300],
        "defaultValue": 20,
        "requiresTraining" : true,
        "language" : "ALL",
        "isChild" : true,
        "parentConfiguration" : "network",
        "requiredParentInput" : ["MLP-BOW","MLP-WordEmbeddings","LSTM","CNN","KoreBERT"]
    }

Batch Size

{
        "configurationName" : "Batch Size",
        "configurationKeyName" : "batch_size",
        "desc" : "Number of training samples used for each batch while training",
        "nlpEngine" : "ML",
        "dataType" : "Number",
        "range" : [10,30],
        "defaultValue":10,
        "requiresTraining" : true,
        "language" : "ALL",
        "isChild" : true,
        "parentConfiguration" : "network",
        "requiredParentInput" : ["MLP-BOW","MLP-WordEmbeddings","LSTM","CNN","KoreBERT"]
    }

Learning rate

{
        "configurationName": "Learning rate",
        "configurationKeyName": "lr",
        "desc": "Learning rate is a hyper-parameter that controls how much we are adjusting the weights of our network with respect to the loss gradient",
        "nlpEngine": "ML",
        "dataType": "enum",
        "range": [1e-4, 1e-3, 1e-2],
        "defaultValue": 1e-3,
        "requiresTraining" : true,
        "language" : "ALL",
        "isChild" : true,
        "parentConfiguration" : "network",
        "requiredParentInput" : ["MLP-BOW","MLP-WordEmbeddings","LSTM","CNN","KoreBERT"]
    }

Dropout

{
        "configurationName": "Dropout",
        "configurationKeyName": "dropout",
        "desc": "Regularization parameter to avoid overfitting of the model",
        "nlpEngine": "ML",
        "dataType": "Number",
        "range": [0, 0.8],
        "defaultValue": 0,
        "requiresTraining" : true,
        "language" : "ALL",
        "isChild" : true,
        "parentConfiguration" : "network",
        "requiredParentInput" : ["MLP-BOW","MLP-WordEmbeddings","LSTM","CNN", "KoreBERT"]
    }

Vectorizer

{
        "configurationName": "Vectorizer",
        "configurationKeyName": "vector_type",
        "desc": "Feature extraction technique on training data",
        "nlpEngine": "ML",
        "dataType": "enum",
        "range": ["count", "tfidf"],
        "defaultValue": "count",
        "requiresTraining": true,
        "language": "ALL",
        "isChild": true,
        "parentConfiguration": "network",
        "requiredParentInput": ["MLP-BOW"]
    }

Maximum sequence length

{
        "configurationName": "Maximum sequence length",
        "configurationKeyName": "max_seq_length",
        "desc": "Length of the training sample or user input",
        "nlpEngine": "ML",
        "dataType": "Number",
        "range": [10, 30],
        "defaultValue": 20,
        "requiresTraining" : true,
        "language" : "ALL",
        "isChild" : true,
        "parentConfiguration" : "network",
        "requiredParentInput" : ["MLP-WordEmbeddings","LSTM","CNN","KoreBERT"]
    }

Embeddings Type

{
        "configurationName": "Embeddings Type",
        "configurationKeyName": "word_embedding_type",
        "desc": "Feature extraction technique on training data",
        "nlpEngine": "ML",
        "dataType": "enum",
        "range": ["generated", "pretrained", "random"],
        "defaultValue": "random",
        "requiresTraining" : true,
        "language" : "ALL",
        "isChild" : true,
        "parentConfiguration" : "network",
        "requiredParentInput" : ["MLP-WordEmbeddings","LSTM","CNN", "KoreBERT"]
    }

Embeddings Dimensions

{
        "configurationName": "Embeddings Dimensions",
        "configurationKeyName": "embedding_dim",
        "desc": "Embeddings Dimensions to be used in featurization",
        "nlpEngine": "ML",
        "dataType": "Number",
        "range": [100, 400],
        "defaultValue": 300,
        "requiresTraining" : true,
        "language" : "ALL",
        "isChild" : true,
        "parentConfiguration" : "network",
        "requiredParentInput" : ["MLP-WordEmbeddings","LSTM","CNN", "KoreBERT"]
    }

K Fold Cross-Validation

{
        "configurationName" : "kfold",
        "configurationKeyName" : "kfold",
        "desc" : "kfold parameter for Crossvalidation",
        "nlpEngine" : "ML",
        "dataType" : "Number",
        "range" : [2,10],
        "defaultValue": 5,
        "requiresTraining" : true,
        "language" : "ALL",
        "isChild" : false
    }

FAQ Name as Intent Name

{
        "configurationName": "FAQ Name as Intent Name",
        "configurationKeyName": "FAQ_Name_Intent_Name",
        "desc": "Enable to use FAQ Name as Intent Name. ",
        "nlpEngine": "KG",
        "dataType": "Boolean",
        "range": [true, false],
        "defaultValue": false,
        "requiresTraining" : false,
        "language" : "ALL",
        "isChild" : false
    }

Fuzzy Match

{
        "configurationName" : "Fuzzy Match",
        "configurationKeyName" : "fuzzyMatch",
        "desc" : "This setting enables the use of the fuzzy matching algorithm for intent identification",
        "nlpEngine" : "ML",
        "dataType" : "Boolean",
        "range" : [true,false],
        "defaultValue": true,
        "requiresTraining" : false,
        "language" : "ALL",
        "isChild" : false
    }

Handle Negation

{
        "configurationName" : "Handle Negation",
        "configurationKeyName" : "f_negation",
        "desc" : "This setting enables the handling of negated words in intent identification",
        "nlpEngine" : "General",
        "dataType" : "Boolean",
        "range" : [true,false],
        "defaultValue": true,
        "requiresTraining" : true,
        "language" : ["en", "es"],
        "isChild" : false
    }

Ignore Multiple Occurences

{
        "configurationName" : "Ignore Multiple occurences",
        "configurationKeyName" : "binary",
        "desc" : "This setting enables to just use presence or absence of a term instead of the raw counts",
        "nlpEngine" : "ML",
        "dataType" : "Boolean",
        "range" : [true,false],
        "defaultValue": false,
        "requiresTraining" : true,
        "language" : ["en"],
        "isChild" : true,
        "parentConfiguration" : "network",
        "requiredParentInput" : ["MLP-BOW"]
    }

Entity Placeholders in User Utterances

{
        "configurationName": "Test PlaceHolders",
        "configurationKeyName": "TestPlaceHolders",
        "desc": "Enable to replace entity values present in the user input with the corresponding entity placeholders during prediction",
        "nlpEngine": "ML",
        "dataType": "Boolean",
        "range": [true, false],
        "defaultValue": true,
        "requiresTraining": false,
        "language": "ALL",
        "isChild": false
    }

 

Delete Settings

To delete any settings use the name of the settings mentioned in above sections in this way:

curl --location -g --request POST \
  'https://{{host}}/api/public/bot/{{bot-id}}/configurations?language={{languageCode}}' \
  --header 'auth: YOUR_JWT_ACCESS_TOKEN' \
  --header 'content-type: application/json' \
  --data-raw '{
    "delete": {
        "advancedNLPSettings": [
            "kfold"
        ]
    }
}'

 

Reset Settings

To reset any settings use the name of the settings mentioned in above sections in this way:

curl --location -g --request POST \
  'https://{{host}}/api/public/bot/{{bot-id}}/configurations?language={{languageCode}}' \
  --header 'auth: YOUR_JWT_ACCESS_TOKEN' \
  --header 'content-type: application/json' \
  --data-raw '{
      "reset": {
         "faq": [
             "pathCoverage",                // Path Coverage
             "suggestionsCount",            // KG suggestionsCount
             "minimumAndDefinitiveLevels",  // Minimum and Definitive Level for Knowledge Tasks (will reset all three values)
             "taskMatchTolerance"           // Proximity of Suggested Matches
        ],
        "ml": [
            "exactMatchThreshold",          // ML Definitive Score 
            "minThreshold"                  // ML threshold 
        ],
        "rr": [
            "taskMatchTolerance",           // Proximity of Probable Matches
            "minMatchVal"                   // Minimum Match Score
        ],
        "mlParams": [
            "ngram",                        // ngram Sequence Length
            "seqLength",                    // Sequence Length
            "maxSkipDistance"               // Maximum Skip Distance
        ]
    }
}'

Sample Response

    {
    "msg": "Settings are updated successfully."
}
メニュー