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  1. Home
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  3. Virtual Assistants
  4. API Guide
  5. Update NLP Configurations

Update NLP Configurations

To update the NLP thresholds and configurations

 

Method POST
Endpoint https://{{host}}/api/public/bot/{{BotID}}/configurations?language={{languageCode}}&groupName={{groupName}}
Content Type application/json
Authorization

auth: {{JWT}}

See How to generate the JWT Token.

API Scope
  • Bot Builder: NLP Configurations
  • Admin Console: Test > NLP Configurations & Train

 

Query Parameters

Parameter Description Mandate
host The environment URL. For example, https://bots.kore.ai Required
BotID The Bot ID or Stream ID that can be accessed under General Settings on the Bot Builder. Required
languageCode The Bot language in which the configurations need to be updated. Required
groupName The GroupName can be used to update the ML parameters of a specific group.  To update Bot level Intent Model Configurations, groupName should be set to “Bot Level Intent Model“. Required
for Multiple ML Model

 

Sample Request

curl --location -g --request POST \
  'https://{{host}}/api/public/bot/{{bot-id}}/configurations?language={{languageCode}}' \
  --header 'auth: YOUR_JWT_ACCESS_TOKEN' \
  --header 'content-type: application/json' \
  --data-raw '{
    "advancedNLPSettings": [
        {
            "configurationKeyName": "NoneIntent",
            "configurationValue": true,
            "nlpEngine": "ML"
        }
    ],
    "configurations": [
        {
            "mode": "ml",
            "exactMatchThreshold": 85,
            "useDependencyParser": true,
            "minThreshold": 0.2
        },
        {
            "mode": "faq",
            "useBotSynonyms": true,
            "searchInAnswer": {
                "enabled": true,
                "notifyUser": false,
                "responseType": "relevantWithReadMore",
                "customReadMoreURL": "aa",
                "useCustomReadMoreURL": true
            }
        }
    ],
    "mlParams": {
        "intentParams": {
            "features": "skip_gram",
            "skip_gram": {
                "seqLength": 3,
                "maxSkipDistance": 2
            }
        }
    },
    "nlSettings": {
        "enableAutoUtteranceAddition": false,
        "enableNegativePatterns": true
    }
}'

 

Body Parameters

The parameters depend on the threshold configuration that needs to be updated. The comprehensive list of the parameters for the various threshold configurations is given below:

 

Update Settings

Machine Learning Engine

This section refers to the configurations related to the Machine Learning engine. For details on the configurations, please click here.

{
    "configurations": [
        {
            "mode": "ml",               // Machine Learning Engine
            "exactMatchThreshold": 90,  // ML Definitive Score - value in range [80-100]
            "minThreshold": 0.4,        // ML threshold - value in range [0-1]
        }
    ],
    "mlParams": {
        "intentParams": {
            "useSynonyms": true,       // Bot Synonyms 
            "useStopwords": true,      // Stopwords 
            "usePlaceholders": true,   // Entity Placeholders 
            "features": "n_gram"       // Feature Extraction - value in range [skip_gram, n_gram]
            "skip_gram": {             // features should be 'skip_gram'
                "seqLength": 2,        // Sequence Length - value in range [2-4]
                "maxSkipDistance": 1   // Maximum Skip Distance - value in range [1-3]
              },
            "ngram": 3,                // ngram Sequence Length - value in range [1-4]
                                       // features should be ‘n_gram’
        },
        "nerParams": {
            "type": "corenlp"          // NER Model
                                       // could be "corenlp" for  Conditional Random Field 
                                       //       or "spacy" -  Deep Neural Network
         }
    }
}

 

Fundamental Meaning Engine

This section refers to the configurations related to the Fundamental Meaning engine. For details on the configurations, please click here.

{
    "configurations": [
        {
            "mode": "cs",            // Fundamental Meaning Engine
            "labelMatch": true       // Intent Detection using Task Name Words
            "isFMThreshold": true,   //FM Threshold
            "fmThreshold": 15        //FM Threshold value
        }
  ]
}

 

Knowledge Graph Engine

This section refers to the configurations related to the Knowledge Graph engine. For details on the configurations, please click here.

{
    "configurations": [ THRESHOLDS & CONFIGURATIONS 
         {
            "mode": "faq",  
            "autoSpellCorrectEnabled": true,             // Auto Correction
            "useBotSynonyms": true,                      // Bot Synonyms
            "enPatternLemma": false,                     // Lemmatization using Parts of Speech
            "pathCoverage": 50,                          // Path Coverage - value in range [0-100]
            "exactMatchThreshold": 95,                   // Minimum and Definitive Level for Knowledge Tasks 
                                                         // value in range [0-100] 
                                                         // should be more than minThreshold & maxThreshold
            "maxThreshold": 80,                          // Probable range for Knowledge Task 
                                                         // value in range [0-100] 
                                                         // should be between minThreshold & exactMatchThreshold 
            "minThreshold": 60,                          // Low confidence range for Knowledge Task 
                                                         // value in range [0-100] 
                                                         // should be less than maxThreshold & exactMatchThreshold  
            "suggestionsCount": 3,                       // KG suggestionsCount | [0-5]
            "taskMatchTolerance": 35,                    // Proximity of Suggested Matches | [0-50]
            "longResponses": {
                "readMore": true,                        // Manage Long Responses
                "useCustomReadMoreURL": true,            // readMore should be true
                "customReadMoreURL": "www.siteurl.com"   // readMore link; readMore should be true
              },
            "searchInAnswer": {
                "enabled": true,                         //  Search in Answer
                "notifyUser": true,                      // Inform end user that it is a probable answer
                "responseType": "relevantWithReadMore",  // can be "complete" - Show complete response, 
                                                         //      or "relevant" - Show only the relevant paragraph,
                                                         //      or "relevantWithReadMore" - Show only the relevant paragraph with “read more” link ]
                "customReadMoreURL": "www.siteurl.com",  // “read more” link 
                "useCustomReadMoreURL": true             // enabled should be true
            }
            "qualifyContextualPaths": false,             // Qualify Contextual Paths
        }
 ]
}

 

Ranking & Resolver Engine

This section refers to the configurations related to the Ranking & Resolver engine. For details on the configurations, please click here.

{
    "configurations": 
        {
            "mode": "rr",                 // Ranking and Resolver Engine
            "taskMatchTolerance": 2,      // Proximity of Probable Matches - value in range [0-20]
            "useDependencyParser": true,  // Dependency Parsing Model 
            "minMatchVal": 0.4,           // Minimum Match Score - value in range [0-1] 
                                          // useDependencyParser should be true
            "rankingParameters": ""       //  Advanced Configurations                                           
                                          // useDependencyParser should be true
            "intentRescoring": false,     // Rescoring of Intents
            "isPreferDefinitiveMatch": true // Prefer Definitive Matches
        }
 ]
}

 

Advanced NLP Configurations

This section describes the configurations as given in the Advanced NLP Configurations section of Natural Language -> Training. For details on the configurations, please click here.

The sample request for setting the above-mentioned Advanced NLP Configurations is given below:

{
    "advancedNLPSettings":[
        {
            "configurationKeyName": "NoneIntent",
            "configurationValue":true,
            "nlpEngine":"ML"
        }
    ]
}

The complete list of the permissible advanced NLP configurations settings and the possible values is given below:

Split Compound Words

{
        "configurationName": "Split Compound Words",
        "configurationKeyName": "splitCompoundWords",
        "desc": "The settings enables splitting of the compound words into multiple stems and then process the individual stem",
        "nlpEngine": "ML",
        "dataType": "Boolean",
        "range": [true, false],
        "defaultValue": false,
        "requiresTraining": true,
        "language": ["de", "nl"],
        "isChild": false
    }

None Intent

{
        "configurationName": "None Intent",
        "configurationKeyName": "NoneIntent",
        "desc": "Once enabled, a None intent is created which reduces the chances of getting a false positive for an intent match using ML engine",
        "nlpEngine": "ML",
        "dataType": "Boolean",
        "range": [true, false],
        "defaultValue": true,
        "requiresTraining": true,
        "language": "ALL",
        "isChild": false
    }

Cosine similarity dampening

{
        "configurationName": "Cosine similarity dampening",
        "configurationKeyName": "cosineSimilarityDampening",
        "desc": "Avoid penalty on short length questions using Cosine Similarity Dampening",
        "nlpEngine": "KG",
        "dataType": "Boolean",
        "range": [true, false],
        "defaultValue": true,
        "requiresTraining": false,
        "language": "ALL",
        "isChild": false
    }

Network Type

{
        "configurationName" : "Network Type",
        "configurationKeyName" : "network",
        "desc" : "Networks available for intent training",
        "nlpEngine" : "ML",
        "dataType" : "enum",
        "range" : ["Standard","MLP-BOW","MLP-WordEmbeddings","LSTM","CNN", "KoreBERT"],
        "defaultValue": "Standard",
        "requiresTraining" : true,
        "language" : "ALL",
        "isChild" : false
    }

Epochs

{
        "configurationName": "Epochs",
        "configurationKeyName": "epochs",
        "desc": "Number of iterations in training the model",
        "nlpEngine": "ML",
        "dataType": "Number",
        "range": [20, 300],
        "defaultValue": 20,
        "requiresTraining" : true,
        "language" : "ALL",
        "isChild" : true,
        "parentConfiguration" : "network",
        "requiredParentInput" : ["MLP-BOW","MLP-WordEmbeddings","LSTM","CNN","KoreBERT"]
    }

Batch Size

{
        "configurationName" : "Batch Size",
        "configurationKeyName" : "batch_size",
        "desc" : "Number of training samples used for each batch while training",
        "nlpEngine" : "ML",
        "dataType" : "Number",
        "range" : [10,30],
        "defaultValue":10,
        "requiresTraining" : true,
        "language" : "ALL",
        "isChild" : true,
        "parentConfiguration" : "network",
        "requiredParentInput" : ["MLP-BOW","MLP-WordEmbeddings","LSTM","CNN","KoreBERT"]
    }

Learning rate

{
        "configurationName": "Learning rate",
        "configurationKeyName": "lr",
        "desc": "Learning rate is a hyper-parameter that controls how much we are adjusting the weights of our network with respect to the loss gradient",
        "nlpEngine": "ML",
        "dataType": "enum",
        "range": [1e-4, 1e-3, 1e-2],
        "defaultValue": 1e-3,
        "requiresTraining" : true,
        "language" : "ALL",
        "isChild" : true,
        "parentConfiguration" : "network",
        "requiredParentInput" : ["MLP-BOW","MLP-WordEmbeddings","LSTM","CNN","KoreBERT"]
    }

Dropout

{
        "configurationName": "Dropout",
        "configurationKeyName": "dropout",
        "desc": "Regularization parameter to avoid overfitting of the model",
        "nlpEngine": "ML",
        "dataType": "Number",
        "range": [0, 0.8],
        "defaultValue": 0,
        "requiresTraining" : true,
        "language" : "ALL",
        "isChild" : true,
        "parentConfiguration" : "network",
        "requiredParentInput" : ["MLP-BOW","MLP-WordEmbeddings","LSTM","CNN", "KoreBERT"]
    }

Vectorizer

{
        "configurationName": "Vectorizer",
        "configurationKeyName": "vector_type",
        "desc": "Feature extraction technique on training data",
        "nlpEngine": "ML",
        "dataType": "enum",
        "range": ["count", "tfidf"],
        "defaultValue": "count",
        "requiresTraining": true,
        "language": "ALL",
        "isChild": true,
        "parentConfiguration": "network",
        "requiredParentInput": ["MLP-BOW"]
    }

Maximum sequence length

{
        "configurationName": "Maximum sequence length",
        "configurationKeyName": "max_seq_length",
        "desc": "Length of the training sample or user input",
        "nlpEngine": "ML",
        "dataType": "Number",
        "range": [10, 30],
        "defaultValue": 20,
        "requiresTraining" : true,
        "language" : "ALL",
        "isChild" : true,
        "parentConfiguration" : "network",
        "requiredParentInput" : ["MLP-WordEmbeddings","LSTM","CNN","KoreBERT"]
    }

Embeddings Type

{
        "configurationName": "Embeddings Type",
        "configurationKeyName": "word_embedding_type",
        "desc": "Feature extraction technique on training data",
        "nlpEngine": "ML",
        "dataType": "enum",
        "range": ["generated", "pretrained", "random"],
        "defaultValue": "random",
        "requiresTraining" : true,
        "language" : "ALL",
        "isChild" : true,
        "parentConfiguration" : "network",
        "requiredParentInput" : ["MLP-WordEmbeddings","LSTM","CNN", "KoreBERT"]
    }

Embeddings Dimensions

{
        "configurationName": "Embeddings Dimensions",
        "configurationKeyName": "embedding_dim",
        "desc": "Embeddings Dimensions to be used in featurization",
        "nlpEngine": "ML",
        "dataType": "Number",
        "range": [100, 400],
        "defaultValue": 300,
        "requiresTraining" : true,
        "language" : "ALL",
        "isChild" : true,
        "parentConfiguration" : "network",
        "requiredParentInput" : ["MLP-WordEmbeddings","LSTM","CNN", "KoreBERT"]
    }

K Fold Cross-Validation

{
        "configurationName" : "kfold",
        "configurationKeyName" : "kfold",
        "desc" : "kfold parameter for Crossvalidation",
        "nlpEngine" : "ML",
        "dataType" : "Number",
        "range" : [2,10],
        "defaultValue": 5,
        "requiresTraining" : true,
        "language" : "ALL",
        "isChild" : false
    }

FAQ Name as Intent Name

{
        "configurationName": "FAQ Name as Intent Name",
        "configurationKeyName": "FAQ_Name_Intent_Name",
        "desc": "Enable to use FAQ Name as Intent Name. ",
        "nlpEngine": "KG",
        "dataType": "Boolean",
        "range": [true, false],
        "defaultValue": false,
        "requiresTraining" : false,
        "language" : "ALL",
        "isChild" : false
    }

Fuzzy Match

{
        "configurationName" : "Fuzzy Match",
        "configurationKeyName" : "fuzzyMatch",
        "desc" : "This setting enables the use of the fuzzy matching algorithm for intent identification",
        "nlpEngine" : "ML",
        "dataType" : "Boolean",
        "range" : [true,false],
        "defaultValue": true,
        "requiresTraining" : false,
        "language" : "ALL",
        "isChild" : false
    }

Handle Negation

{
        "configurationName" : "Handle Negation",
        "configurationKeyName" : "f_negation",
        "desc" : "This setting enables the handling of negated words in intent identification",
        "nlpEngine" : "ML",
        "dataType" : "Boolean",
        "range" : [true,false],
        "defaultValue": true,
        "requiresTraining" : true,
        "language" : ["en", "es"],
        "isChild" : false
    }

Ignore Multiple Occurences

{
        "configurationName" : "Ignore Multiple occurences",
        "configurationKeyName" : "binary",
        "desc" : "This setting enables to just use presence or absence of a term instead of the raw counts",
        "nlpEngine" : "ML",
        "dataType" : "Boolean",
        "range" : [true,false],
        "defaultValue": false,
        "requiresTraining" : true,
        "language" : ["en"],
        "isChild" : true,
        "parentConfiguration" : "network",
        "requiredParentInput" : ["MLP-BOW"]
    }

Entity Placeholders in User Utterances

{
        "configurationName": "Test PlaceHolders",
        "configurationKeyName": "TestPlaceHolders",
        "desc": "Enable to replace entity values present in the user input with the corresponding entity placeholders during prediction",
        "nlpEngine": "ML",
        "dataType": "Boolean",
        "range": [true, false],
        "defaultValue": true,
        "requiresTraining": false,
        "language": "ALL",
        "isChild": false
    }

 

Delete Settings

To delete any settings use the name of the settings mentioned in above sections in this way:

curl --location -g --request POST \
  'https://{{host}}/api/public/bot/{{bot-id}}/configurations?language={{languageCode}}' \
  --header 'auth: YOUR_JWT_ACCESS_TOKEN' \
  --header 'content-type: application/json' \
  --data-raw '{
    "delete": {
        "advancedNLPSettings": [
            "kfold"
        ]
    }
}'

 

Reset Settings

To reset any settings use the name of the settings mentioned in above sections in this way:

curl --location -g --request POST \
  'https://{{host}}/api/public/bot/{{bot-id}}/configurations?language={{languageCode}}' \
  --header 'auth: YOUR_JWT_ACCESS_TOKEN' \
  --header 'content-type: application/json' \
  --data-raw '{
      "reset": {
         "faq": [
             "pathCoverage",                // Path Coverage
             "suggestionsCount",            // KG suggestionsCount
             "minimumAndDefinitiveLevels",  // Minimum and Definitive Level for Knowledge Tasks (will reset all three values)
             "taskMatchTolerance"           // Proximity of Suggested Matches
        ],
        "ml": [
            "exactMatchThreshold",          // ML Definitive Score 
            "minThreshold"                  // ML threshold 
        ],
        "rr": [
            "taskMatchTolerance",           // Proximity of Probable Matches
            "minMatchVal"                   // Minimum Match Score
        ],
        "mlParams": [
            "ngram",                        // ngram Sequence Length
            "seqLength",                    // Sequence Length
            "maxSkipDistance"               // Maximum Skip Distance
        ]
    }
}'

 

Sample Response

[
    {
        "message": "Training Queued.",
        "Training_ID": "5dxxxxxxxxxxxxxxxxxxxxxxx"
    }
]
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