GETTING STARTED
Kore.ai XO Platform
Virtual Assistants Overview
Natural Language Processing (NLP)
Concepts and Terminology
Help & Learning Resources
Quick Start Guide
Accessing the Platform
Navigating the Kore.ai XO Platform
Building a Virtual Assistant
Using Workspaces
Release Notes
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Previous Versions
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Request a Feature
CONCEPTS
Design
Storyboard
Overview
FAQs
Conversation Designer
Overview
Dialog Tasks
Mock Scenes
Dialog Tasks
Overview
Navigate Dialog Tasks
Build Dialog Tasks
Nodes & Connections
Overview
Node Types
Intent Node
Dialog Node
Entity Node
Entity Rules
Form Node
Confirmation Node
Message Nodes
Logic Node
Bot Action Node
Service Node
Webhook Node
Script Node
Process Node
Agent Transfer
Node Connections Setup
Sub-Intent Scoping
User Prompts
Voice Call Properties
Dialog Task Management
Supported Entity Types
Supported Company Names
Supported Colors
Knowledge Graph
Introduction
Knowledge Extraction
Build Knowledge Graph
Create Node Structure
Build the Graph
Add FAQs
Add FAQs from an Existing Source
Run a Task
Traits, Synonyms, and Stop Words
Manage Variable Namespaces
Update Knowledge Graph
Introduction
Move Question and Answers Between Nodes
Edit and Delete Terms
Edit Questions and Responses
Knowledge Graph Analysis
Knowledge Graph Import and Export
Prepare Data for Import
From a CSV File
From a JSON File
Importing Knowledge Graph
Exporting Knowledge Graph
Auto-Generate Knowledge Graph
Alert Tasks
Small Talk
Digital Skills
Overview
Digital Forms
Digital Views
Introduction
Widgets
Panels
Session and Context Variables
Context Object
Train
NLP Optimization
ML Engine
Overview
Model Validation
FM Engine
KG Engine
Traits Engine
Ranking and Resolver
Training Validations
NLP Configurations
NLP Guidelines
Intelligence
Introduction
Event Handlers
Default Standard Responses
Contextual Memory
Contextual Intents
Interruption Management
Multi-intent Detection
Amending Entities
Default Conversations
Conversation Driven Dialog Builder
Sentinment Management
Tone Analysis
Test & Debug
Overview
Talk to Bot
Utterance Testing
Batch Testing
Conversation Testing
Health and Monitoring
Deploy
Channels
Publishing
Versioning
Analyze
Introduction
Overview Dashboard
Conversations Dashboard
Users Dashboard
Performance Dashboard
Custom Dashboards
Introduction
Custom Meta Tags
Create Custom Dashboard
NLP Insights
Conversations History
Conversation Flows
Analytics Dashboard Filters
Usage Metrics
Containment Metrics
Smart Bots
Universal Bots
Introduction
Universal Bot Definition
Universal Bot Creation
Training a Universal Bot
Universal Bot Customizations
Enabling Languages
Store
Manage Assistant
Plan & Usage
Overview
Usage Plans
Support Plans
Invoices
Authorization
Multilingual Virtual Assistants
Get Started
Supported Components & Features
Manage Languages
Manage Translation Services
Multiingual Virtual Assistant Behavior
Masking PII Details
Variables
Collections
IVR Settings
General Settings
Assistant Management
Manage Namespace
Data as Service
Data Table
Table Views
App Definitions
Sharing Data Tables or Views
HOW TOs
Build a Travel Planning Assistant
Travel Assistant Overview
Create a Travel Virtual Assistant
Design Conversation Skills
Create an ‘Update Booking’ Task
Create a Change Flight Task
Build a Knowledge Graph
Schedule a Smart Alert
Design Digital Skills
Configure Digital Forms
Configure Digital Views
Train the Assistant
Use Traits
Use Patterns
Manage Context Switching
Deploy the Assistant
Configure Agent Transfer
Use Bot Functions
Use Content Variables
Use Global Variables
Use Web SDK
Build a Banking Assistant
Design Conversation Skills
Create a Sample Banking Assistant
Create a Transfer Funds Task
Create a Update Balance Task
Create a Knowledge Graph
Set Up a Smart Alert
Design Digital Skills
Configure Digital Forms
Configure Digital Views
Add Data to Data Tables
Update Data in Data Tables
Add Data from Digital Forms
Train the Assistant
Composite Entities
Use Traits
Use Patterns for Intents & Entities
Manage Context Switching
Deploy the Assistant
Configure an Agent Transfer
Use Assistant Functions
Use Content Variables
Use Global Variables
Intent Scoping using Group Node
Analyze the Assistant
Create a Custom Dashboard
Use Custom Meta Tags in Filters
APIs & SDKs
API Reference
API Introduction
API List
API Collection
koreUtil Libraries
SDK Reference
SDK Introduction
SDK Security
SDK Registration
Web Socket Connect and RTM
Using the BotKit SDK
BotKit SDK Tutorial - Blue Prism
Widget SDK Tutorial
Web SDK Tutorial
ADMINISTRATION
Introduction to Admin Console
Administration Dashboard
User Management
Add Users
Manage Groups
Manage Roles
Assistant Management
Enrollment
Invite Users
Send Bulk Invites
Import User Data
Synchronize Users from AD
Security & Control
Using Single-Sign On
Security Settings
Cloud Connector
Analytics
Billing
  1. Home
  2. Docs
  3. Virtual Assistants
  4. SDKs
  5. SDK App Registration

SDK App Registration

This topic describes how to register your application and generate credentials for your clients that are required to exchange messages between your application and the Kore.ai XO Platform.

When you register your app, you will need to select a security algorithm:

  • HS256 – XO Platform generates and displays the Client ID and Client Secret necessary to generate the JWT token from your server.
  • RS256 – You upload your public key to the platform and use the private key to generate the signature from your server.

To register an app:

  1. Open the assistant that you are working with.
  2. Select the Deploy tab from the top menu.
  3. From the left menu, click Channel > Web/Mobile Client.

  4. In the Select App drop-down list, select your existing app registration or click Create App to create a new app.
  5. In the Name field, enter the name for the app registration used in XO Platform, for example, Weather app.
  6. Select one of these scopes for the app:
    1. Allow anonymous users to chat with the assistant: enables anonymous users to interact with the assistant.
    2. Auto register new users on Kore.ai XO Platform: Select to control the auto-user registration in Kore.ai if the user assertion is unknown.
  7. In the JWT Signing Algorithms Used For Client App Authentication drop-down list, select one of the two available security algorithms. Refer here on how to generate the below keys. The algorithms are as follows:
    1. RS256: Select to enable the Public Key field. The Public Key is used by the Kore.ai XO Platform to authenticate the client application.
    2. HS256: Select to generate a Secret Key and a Client ID. The Client ID is required for SDK initialization, and the Secret Key used by the Kore.ai XO Platform to authenticate the client application.
  8. Optionally, In the Push Notifications section, click Enable and then specify a URL to send the notifications to.
  9. Click Create. The app registration details appear.

  10. To copy the app registration details to the clipboard for your application, you can click Copy for Bot Name, Bot ID, and Client ID. For Client Secret, click View, and then click Copy.
  11. In the Allow Alert Task Setup section, Select Yes to enable your application users to set up their own alert tasks using the web client. By default, this setting is disabled for web client users, but mobile client users can always set up their own alerts.
  12. In the Enable Channel section, select Yes to enable the channel immediately after saving.
  13. Click Save to save the settings and close the Web/Mobile Client Channel page.

The Channel Information updated successfully message is displayed on the top-right corner of the page.

Once the app is registered, you can implement it using one of the methods presented under App Details, as follows:

  1. Share the URL with the users to interact with your virtual assistant.
  2. Embed HTML: Copy and paste the HTML code before the end of the BODY tag on every page of the application where you want to display the chat widget. Know more
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