OVERVIEW
Virtual Assistants
Kore.ai Platform
Key Concepts
Natural Language Processing (NLP)
Accessing Platform
VIRTUAL ASSISTANTS
Virtual Assistant Builder
Virtual Assistant Types
Getting Started
Creating a Simple Bot
SKILLS
Storyboard
Dialog Task
Introduction
Dialog Builder (New)
Dialog Builder (Legacy)
User Intent Node
Dialog Node
Entity Node
Supported Entity Types
Composite Entities
Supported Colors
Supported Company Names
Form Node
Logic Node
Message Nodes
Confirmation Nodes
Bot Action Node
Service Node
Custom Authentication
2-way SSL for Service nodes
Script Node
Agent Transfer Node
WebHook Node
Grouping Nodes
Connections & Transitions
Manage Dialogs
User Prompts
Knowledge Graph
Terminology
Building
Generation
Importing and Exporting
Analysis
Knowledge Extraction
Build
Alert Tasks
Introduction
Ignore Words and Field Memory
How to Schedule a Smart Alert
Small Talk
Digital Views
Overview
Configuring Digital Views
Digital Forms
Overview
How to Configure Digital Forms
NATURAL LANGUAGE
Overview
Machine Learning
Introduction
Model Validation
Fundamental Meaning
Introduction
NLP Guidelines
Knowledge Graph
Traits
Introduction
How to Use Traits
Ranking and Resolver
Advanced NLP Configurations
INTELLIGENCE
Overview
Context Management
Overview
Session and Context Variables
Context Object
How to Manage Context Switching
Manage Interruptions
Dialog Management
Sub-Intents & Follow-up Intents
Amend Entity
Multi-Intent Detection
Sentiment Management
Tone Analysis
Sentiment Management
Event Based Bot Actions
Default Conversations
Default Standard Responses
TEST & DEBUG
Talk to Bot
Utterance Testing
Batch Testing
Conversation Testing
CHANNELS
PUBLISH
ANALYZE
Overview
Dashboard
Custom Dashboard
Overview
How to Create Custom Dashboard
Conversation Flows
NLP Metrics
ADVANCED TOPICS
Universal Bots
Overview
Defining
Creating
Training
Customizing
Enabling Languages
Store
Smart Bots
Defining
koreUtil Libraries
SETTINGS
Authorization
Language Management
PII Settings
Variables
Functions
IVR Integration
General Settings
Management
Import & Export
Delete
Versioning
Collaborative Development
PLAN & USAGE
Overview
Usage Plans
Support Plans
Invoices
API GUIDE
API Overview
API List
API Collection
SDKs
SDK Overview
SDK Security
SDK App Registration
Web SDK Tutorial
Message Formatting and Templates
Mobile SDK Push Notification
Widget SDK Tutorial
Widget SDK – Message Formatting and Templates
Web Socket Connect & RTM
Using the BotKit SDK
Installing
Configuring
Events
Functions
BotKit SDK Tutorial – Agent Transfer
BotKit SDK Tutorial – Flight Search Sample Bot
Using an External NLP Engine
ADMINISTRATION
HOW TOs
Creating a Simple Bot
Creating a Banking Bot
Context Switching
Using Traits
Schedule a Smart Alert
Configure UI Forms
Add Form Data into Data Tables
Configuring Digital Views
Add Data to Data Tables
Update Data in Data Tables
Custom Dashboard
Custom Tags to filter Bot Metrics
Patterns for Intents & Entities
Build Knowledge Graph
Global Variables
Content Variables
Using Bot Functions
Configure Agent Transfer
Update Balance Task
Transfer Funds Task
RELEASE NOTES
  1. Docs
  2. Virtual Assistants
  3. Bot Store
  4. Adding Bots
  5. Adding an Asana Bot

Adding an Asana Bot

Kore.ai provides integration for a built-in Asana Bot that you can use to display message notifications and execute tasks directly from your messaging channel such as Kore.ai Messenger. To use the Asana Bot, you just need to add the Bot to your channel and then configure the settings for the Bot, such as authentication to access Asana and the notification messages that you want. For more information about other Kore.ai Bots, see Adding Bots

About the Kore.ai Bot for Asana

DIYAsanaLogoAsana is a task management tool that allows teams to share, plan, organize, and track progress of the tasks that each member is working on. You can use this Bot to get task updates and create, update, assign, and comment on tasks.
Twilio – This Bot is available in the Twilio text messaging application.

Integration Type Web Service – Connect to this Bot using a web service integration where Kore.ai polls the service for updates based on a specified interval.
Category Project Management – This Bot is available in the Kore.ai Bot Store in the Project Management category.
Channels Kore.ai – This Bot is available in the Kore.ai Messenger application.
Email – This Bot is available using an email client.
Spark – This Bot is available in the Cisco Spark messaging application.
Slack – This Bot is available in the Slack messaging application.
Skype – This Bot is available in the Skype messaging application.
Twilio – This Bot is available in the Twilio text messaging application.

Configuring Asana

To configure web service tasks, you need to add the Asana Bot from the Kore.ai Bot Store in your messaging channel, and then setup the task. To setup an Asana task, click Connect to Asana, enter the Asana URL for your company, for example, https://app.asana.com, your Asana account user name (not your email address), your password, and then press Enter.
After you add a web service task and are connected, you can perform tasks for Asana and setup message notifications to get notified in your messaging channel when an event occurs in Asana.
To setup an Asana task in the Kore.ai Messenger channel, click the New Task icon, and then click one of the Asana web services described in the following table.

TASK TO CONFIGURE THIS TASK…
Assign Task In the Perform Task dialog,

  • select a Workspace
  • search for a Task Name
  • search for an Assignee
  • and then click Submit.

In a team room, you can use @asana assigntask Bot command to invoke and configure this task.

Comment on Task In the Perform Task dialog,

  • select a Workspace
  • select a Task
  • enter a Comment
  • and then click Submit.

In a team room, you can use @asana commenttask Bot command to invoke and configure this task.

Create Subtask In the Perform Task dialog,

  • select a Workspace
  • search for a Task Name
  • enter a Subtask Name
  • optionally enter the Subtask Details
  • optionally search for a Subtask Assignee
  • optionally select a Subtask Due Date
  • and then click Submit.

In a team room, you can use @asana newsubtask Bot command to invoke and configure this task.

Create Task In the Perform Task dialog,

  • select a Workspace
  • optionally select a Project
  • enter a Task Name
  • optionally enter a Task Description
  • optionally search for an Assignee
  • optionally select a Due Date
  • and then click Submit.

In a team room, you can use @asana newtask Bot command to invoke and configure this task.

Delete Task In the Perform Task dialog,

  • select a Workspace
  • search for a Task Name
  • and then click Submit.

In a team room, you can enter @asana deletetask Bot command to invoke and configure this task.

Follow Task In the Perform Task dialog,

  • select a Workspace
  • search for a Task Name
  • and then click Submit.

In a team room, you can enter @asana followtask Bot command to invoke and configure this task.

Show Project Tasks In the Perform Task dialog,

  • select a Workspace
  • select a Project
  • and then click Submit.

In a team room, you can enter @asana getlist Bot command to invoke and configure this task.

Invite User In the Perform Task dialog,

  • select a Workspace
  • enter the Email Address
  • and then click Submit.

In a team room, you can enter @asana inviteuser Bot command to invoke and configure this task.

Mark Task as Complete In the Perform Task dialog,

  • select a Workspace
  • search for a Task Name
  • and then click Submit.

In a team room, you can enter @asana markdone Bot command to invoke and configure this task.

Modify Task In the Perform Task dialog, 

  • select a Workspace
  • search for a Task Name
  • optionally enter an Updated Task Name
  • optionally enter a Task Description
  • search for an Assignee
  • optionally select a Due Date
  • and then click Submit.

In a team room, you can use @asana updatetask Bot command to invoke and configure this task.

Update Project Status In the Perform Task dialog, 

  • select a Workspace
  • select a Project
  • select a Status 
  • enter a Comment
  • and then click Submit.

In a team room, you can use @asana updateproj Bot command to invoke and configure this task.

To setup message notifications in the Kore.ai Messenger channel using an Asana web service, click the New Task icon, click Get notified when…, and then click one of the following Asana web services described in the following table.

TASK TO CONFIGURE THIS TASK…
Task Update In the Setup Task dialog,

  • select a Workspace
  • select a Project
  • optionally customize the Task Name 
  • optionally customize the Short Description
  • enable or disable Mute task notifications
  • optionally customize the interval for message notifications in the Check for updates… section
  • and then click Finish.
Assigned Task In the Setup Task dialog,

  • select a Workspace
  • optionally customize the Task Name 
  • optionally customize the Short Description
  • enable or disable Mute task notifications
  • optionally customize the interval for message notifications in the Check for updates… section
  • and then click Finish.
Project Status Updates In the Setup Task dialog,

  • select a Workspace
  • select a Project
  • optionally customize the Task Name
  • optionally customize the Short Description
  • enable or disable Mute task notifications
  • optionally customize the interval for message notifications in the Check for updates… section
  • and then click Finish.

Next Steps

After the task is configured, when any of the scheduled web service events occur in Asana, a message is displayed in your preferred messaging channel.

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